Purchased my new hairdryer with attachments plus 2x curling wands . One wand came apart within the first 2 weeks of use . Cloud 9 quickly replaced a full set of air wands at no extra cost to me . Ve... Toon meer
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Delivery was so quick, 2 working days I got a free hot air brush with the straighteners Only negative is the hot air brushes handle is too big to grip properly and also the on off button cou... Toon meer
Bedrijf heeft geantwoord
I've been a GHD user for over 15 years, but finally decided to give the Cloud Nine straightener a try - and I'm so glad I did! I honestly find it far superior to my GHD. The vibrating mode make... Toon meer
Bedrijf heeft geantwoord
My two year old straighteners malfunctioned. The returns process was incredibly simple and they’ve now sent me a brand new set of straighteners - zero cost to me and all within a few weeks.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
Contactgegevens
Nieuw-Zeeland
- nz-info@cloudninehair.com
- cloudnine-hair.co.nz
4,7
Uitstekend
875 reviews
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Amazing product and service
Super quick delivery and the product is amazing. I love it!
5 oktober 2026
Antwoord van CLOUD NINE
Thanks for the 5* review! Glad to hear that you're happy with your order! Cloud Nine x
Antwoord van CLOUD NINE
Hi Sam, thank you for taking the time to leave such a wonderful 5-star review. We are thrilled to hear that your experience met your expectations and that your order arrived so promptly. Cloud Nine x
Fantastic hair dryer & styler
Purchased my new hairdryer with attachments plus 2x curling wands . One wand came apart within the first 2 weeks of use . Cloud 9 quickly replaced a full set of air wands at no extra cost to me .
Very happy with the product and with the excellent customer service
6 oktober 2026
Review zonder uitnodiging
Antwoord van CLOUD NINE
Hi Lisa, thank you for taking the time to share your wonderful feedback. We are very happy to hear that you had such a great experience with us. While we regret that one of your styling tools had an initial issue, we are glad our Customer Experience team resolved it swiftly with a full replacement. We truly appreciate your support and kind words. Cloud Nine x
My wife loved your products
21 september 2026
Antwoord van CLOUD NINE
Hi Ryan, we're delighted to hear your wife loves her products! Thank you for sharing your feedback. Cloud Nine x
Slim Hair Straightener
Wonderful product with quick delivery. Well done Cloud Nine.
27 september 2026
Antwoord van CLOUD NINE
Hi Deb, thank you very much for your 5* review! We are thrilled that you are loving your new product and that it arrived quickly! Thank you, Cloud Nine x
When I experienced an issue with my…
When I experienced an issue with my product, the team were incredibly helpful and quick to respond and resolve the problem, as well as arrange a replacement. I really appreciated the excellent customer service, prompt communication, and hassle-free resolution. Thank you!
23 september 2026
Antwoord van CLOUD NINE
Thank you Stacy for sharing your 5* review. We are so happy to hear that our team was able to provide you with excellent service and a hassle-free resolution.
Cloud Nine x
Love it so much
Love it so much, easy to use the curling wands and super fast to get it dry and curled. Have to straighten my hair before using the curling tools though (I have very curly natural hair)
22 september 2026
Antwoord van CLOUD NINE
Hi Kaewa, we're so glad you're enjoying your new products! We appreciate you sharing your experience. Thank you for the 5* review! Cloud Nine x
The hot air brush is aweful
The hot air brush is aweful, it has dried out my hair terribly & broke some of my hair off .. not happy
17 september 2026
Antwoord van CLOUD NINE
Hi Nicki, we appreciate you taking time to share your feedback, however we are very sorry to hear of your experience. One of our Customer Experience team have reached out to you privately to assist you further. Thank you, Cloud Nine x
Very happy with my purchase
Very happy with my purchase
Beautifully presented and super fast delivery
21 september 2026
Antwoord van CLOUD NINE
Hi Fran, thank you so much for sharing your 5* review. We are thrilled to hear that you loved the presentation of your recent order and the fast delivery! Cloud Nine x
Delivery was so quick
Delivery was so quick, 2 working days
I got a free hot air brush with the straighteners
Only negative is the hot air brushes handle is too big to grip properly and also the on off button could be placed in a better spot and an automatic rotation would be more convenient for use
But Im happy
Ive always loved my cloud nines straighteners
Im happy to have a new pair
17 september 2026
Antwoord van CLOUD NINE
Hi Elizabeth, thank you for this fantastic 5* review! We're so happy to hear you're enjoying your new straighteners and that delivery was quick! We appreciate your valuable feedback regarding the Hot Air Brush's handle size and button placement. We're always looking for ways to improve our products, and your comments will be shared with our Product Team for consideration. Thank you for being a loyal customer! Cloud Nine x
Antwoord van CLOUD NINE
Thank you Aaron for sharing your review. We are so happy to hear that both you and your partner are loving our products!
Cloud Nine x
Amazing returns process
My two year old straighteners malfunctioned. The returns process was incredibly simple and they’ve now sent me a brand new set of straighteners - zero cost to me and all within a few weeks.
15 september 2026
Antwoord van CLOUD NINE
Hi, we're so glad to hear that our returns process was simple and efficient for you. We appreciate your positive feedback on receiving a replacement under a warranty claim and are pleased to have been able to help. Thank you for sharing your feedback! Cloud Nine x
Hot Brush
Easy to order, arrived quickly and a great product! I love my new Hot Brush by Cloud Nine.
7 september 2026
Antwoord van CLOUD NINE
Hi Lisa, thank you for your wonderful 5-star review! We are so pleased to hear that your ordering experience was easy, your product arrived quickly, and you love your new Hot Air Brush. Cloud Nine x
Antwoord van CLOUD NINE
Hi Gail, thank you for sharing your 5* feedback. We are delighted that your parcel arrived with you so quickly. Cloud Nine x
Very grateful at such a fast response…
Very grateful at such a fast response and resolution!
2 september 2026
Antwoord van CLOUD NINE
Thank you Deleah for sharing your 5* review. We are so pleased that our prompt response and efficient resolution met your expectations. We appreciate your kind words!
Cloud Nine x
Amazing products!!! My hair has never felt better!
Amazing products at great bundled price and great freebies! My hair feels so healthy and nice. The airshot pro hairdryer with the curling attachments is amazing! Ive had so many comments on my hair. And the straightener is SO easy and nice to use and leaves my hair so silky and smooth without the damage.
2 september 2026
Antwoord van CLOUD NINE
Thank you Debbie for sharing your 5* review. We are so happy to hear how much you are enjoying our products! It's wonderful that your hair feels healthy and that the hairdryer and straightener are working so well for you.
Cloud Nine x
Hair straightener
I ordered a hair straightener for my daughter and Cloud Nine was very responsive to my queries and the item arrived well packaged.
29 juni 2026
Antwoord van CLOUD NINE
Hi Sharon, thank you for taking the time to leave such a wonderful 5-star review! We are so pleased to hear that we were responsive to your questions and that the hair straightener arrived safely. Cloud Nine x
I am thrilled it's a great product
7 september 2026
Antwoord van CLOUD NINE
Hi Yvonne, thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you are so happy with the product. Cloud Nine x
Beautiful product and presentation…
Beautiful product and presentation perfect gift for my daughter. Super fast shipping great service
7 september 2026
Antwoord van CLOUD NINE
Hi Kim, thank you for your wonderful 5-star feedback! We're so happy to hear that you found the product beautiful and the presentation perfect for your daughter. We're also delighted that you appreciated our super fast shipping and great service. Cloud Nine x
CloudNine
Easy website to use, amazing deals & super fast delivery of top quality products.
7 september 2026
Antwoord van CLOUD NINE
Hi Amor, thank you for your wonderful 5-star feedback! We are so pleased to hear that you found our website easy to use and that you were happy with our promotions, delivery, and product quality. Cloud Nine x
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