CLS Financial Advice Reviews 

122
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 5 van de 5 sterren

I enquired with CLS about our chances of having a mortgage in older age etc. Frankie contacted me straight away and can I say what a lovely, empathetic lady she is and a credit to your company. She... Toon meer

Beoordeeld met 5 van de 5 sterren

From the start Frankie was superb and gave us assurances on my chances of getting a mortgage with me doubting this. Along the process we also received a lot of support from the lovely Lauren (on ac... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely appalling experience with this company. 3 months of our lives full of anxiety stress and frustration. Poor communication, repeated empty promises and misleading reassurances. Have caused us... Toon meer

Beoordeeld met 1 van de 5 sterren

Not happy. It seemed that after initial contact there was no willing to actually help us with our re-mortgage. I was told that our mortgage would be monitored in the months leading up to the expiry... Toon meer

Bedrijfsgegevens

  1. Financieel adviseur

Geschreven door het bedrijf

CLS Financial Advice provide unsecured loans.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

122 reviews

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3,5

Alle reviews

(122)

15 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Exceptional Service

I (inclusive of my entire family) have always utilised CLS Money to support all of our financial requirements. I am still astonished with their capability to out-compete every other broker to find the best possible option to suit our needs.

In particular, Joshua, Amy and Rhiannon have been hugely supportive to me and my family over the past 3 months - successfully completing on 6 transactions concurrently despite our complex requirements. This includes but is not limited to; BTL (Buy To Let) mortgages, residential equity transfers and new property purchases. When one option failed, CLS were always able to come up with another solution.

The CLS team handled and met our needs with clear communication, speed and most importantly - ease. This gave my family great peace of mind. Furthermore, CLS charges a fair price for what i believe is an exceptional service.

I would recommend CLS money to anyone looking to get advice and support with any of their financial needs.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A stress-free, professional service

I had a fantastic experience with CLS Money. From start to finish, their team made the mortgage process smooth, stress-free, and straightforward. They took the time to understand my needs, explained my options clearly, and found the best possible deal for me.

What really sets them apart is their willingness to take initiative and keep things moving. I especially want to mention Amy Randall, who went above and beyond to help. I had a frustrating experience with my solicitors due to their lack of communication and urgency, but Amy stepped in and did everything she could to push things forward.

I’m so grateful for the support I received and would highly recommend CLS Money to anyone looking for a reliable and proactive mortgage broker!

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The most disgusting corrupt money…

The most disgusting corrupt money begging company I have ever come across.
Can’t put an application together without spelling names wrong. Communication is a disgrace.
I had to take them to the financial ombudsman who ruled in our favour, after they treated us so poorly.
Told countless lies when we complained and still to this day are chasing money for the zero service they provided us.
Please don’t waste your time or money on this company. They take advantage of people and lack any sort of transparency, integrity or morals.
CLS if you choose to respond I will upload the entire response from the ombudsman for the public to see exactly how shady your practices are. I have avoided publically shaming you til now.
AVOID AVOID AVOID. Potential customers are welcome to contact me and I will give you details how my horrendous experience.

19 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Tried to charge me £950 for nothing.

Tried to charge me £950 after I told them I no longer needed their services. I withdrew from their services because I found a cheaper mortgage rate on my own. Continued calls and emails during a really difficult time in my life. They put me under massive amounts of stress. They also charged me a fee before they even did any work, at the time I thought this was normal. I feel like they took advantage of me and saw I was vulnerable. Avoid.

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was helped by cls money i have a…

I was helped by cls money i have a bad/low credit score plus i had a ccj
I called them 1 day and after 4 days they got back to me with a great news
Step by step Lauren Huntley helped me so much also Amy Randall, Megan,Abigail, Andy,Ellie
This post is not paid and im writing this as they really helped me alot in 2 months i have a mortgage/house
There are times that it gets super stressful on my end but they are always there

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been trying to get hold of this…

I have been trying to get hold of this company for days, by phone and email. They called me from a Rayleigh number, I returned the call many times and nothing. I then receive an email saying they called me, I replied by stating I called you back, nothing. I then receive a text saying they called me, I also replied saying I called you back, nothing. They are a shambles, please do not waste your time. If you want a company who are responsive and proactive, go some where else.

2 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not happy

Not happy. It seemed that after initial contact there was no willing to actually help us with our re-mortgage. I was told that our mortgage would be monitored in the months leading up to the expiry so that they could monitor the rates and try to secure the best rates. Despite calls and emails I didn't hear anything back from them and so ended up having to fix again with our existing lender last minute.

Initial contact was good, after that, nothing so I wouldn't recommend.

25 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lucy Franklin is quite simply…

Lucy Franklin is quite simply outstanding, she and her team have worked relentlessly to get our mortgage offer in place. Lucy is incredibly professional and never gave up on us, and because of her we now have our dream home. Worth every penny! Thank you Lucy!

13 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t waste your money

Once they had my fee ….. it was a complete sh@t show. I lost my first property as they took so long to sort out the offer. No communication ignored messages ignored emails. Blaming each other for problems wouldn’t provide manager details. Wrong address on letters wrong name on letters. Wrong mortgage amounts just a complete farce from the get go. 3 months to receive an offer!!! You decide if you want to deal with these clowns. 🤡 never again. Steer well clear !!

29 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding service

After being told by l&c I could not get a mortgage and to return in 6 months Cls money sorted me a mortgage within days. I was really sceptical at first but it just proves you get what you pay for, Cls aren’t the cheapest but made getting a mortgage a breeze. Had a mortgage offer within a week of signing up. The whole team were fantastic from Charlie who initially got me the mortgage, Freya who saw me through to completion and Sophie in the insurance team. They instructed the solicitor, sorted the insurance, done all of the chasing so I didn’t have to. Wouldn’t hesitate to use and recommend again

31 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service & support

I have used many brokers in the past but have found CLS and Lucy F in particular the best! Lucy was clear in explaining the process and was supportive throughout. She even worked late in the evening to deal with my mithering and offered options and possible solutions to our situation - I would highly recommend!

1 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless

I would avoid this firm, initial experience started off ok, got an initial offer and then once I was in a position to move forward the broker was never available, rang several times and left messages with reception over multiple days, would get responses that he would call back via email and never did, got frustrated and spoke with reception to get me another broker within the firm to continue with my application and again they just never got back. Blessing in disguise really, because if this is how they handle things I wouldnt trust them to be reliable further down the line

11 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CLS well Lauren absolute knows her stuff!

CLS well Lauren absolute knows her stuff and tailored a mortgage to suit my needs, I first got in touch with CLS on the 7th Nov and the beginning of February, I got the keys to my new home! With a good deal that suited my budget Very impressed!!

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

They guided me through my mortgage journey and made sure I get the best deal. I highly recommend them,
massive thanks to Lauren Huntley, Megan, Amy and the rest of the team.

17 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic to deal with

Fantastic to deal with. Lauren was an absolute star! we had a relatively easy case, the only issue was our age but Lauren secured us with a really good deal that suited our budget and the offer came through within a week of the application. Very impressed. Can't wait to move into our dream home!

26 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Massive help

I found those that I dealt with, both via phone and online, to be very helpful.

This was a re-mortgage and I honestly wonder had it not been for the help of the team at CLS Money whether I would have been forced to sell my home and rent, despite having lived here 23 years and never experiencing an issue making so much as a single mortgage payment.

Therefore a big thank you from me and my kids

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

They helped us to achieve our goal of owning our property! When others couldn’t/wouldn’t help they did.Friendly, helpful and was always available when needed.

19 december 2023
Review zonder uitnodiging

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