Coffee Pod Co UK Reviews 

152
•
TrustScore 2 uit 5

1,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Toon meer

Beoordeeld met 1 van de 5 sterren

I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered on 7th July 2026 & paid for express delivery - finally delivered 19th July 2 years out of date items! Chased numerous times no response. AVOID at all costs - they are scamming people.

Beoordeeld met 3 van de 5 sterren

I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Toon meer

Bedrijfsgegevens

  1. Koffiewinkel

Geschreven door het bedrijf

Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

152 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 5% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,9

Alle reviews

(152)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Delivery packaging terrible. Contents damaged.

I didn’t mind paying more than the usual price for the pods because I couldn’t get them anywhere else, but it was disappointing when they turned up in a parcel bag instead of a box, so all the contents of the delivery were damaged. The inner boxes were squashed and loads of the pods themselves are dented and misshaped.

8 december 2025
Beoordeeld met 2 van de 5 sterren

missing items

Deliver the correct items in the correct box with the correct accessories

29 oktober 2025
Beoordeeld met 1 van de 5 sterren

Never received my order and not one…

Never received my order and not one reply to my emails.

28 oktober 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Michelle,
You sent one email and two instagram messages. We have replied to your instagram message. Your hot chocolate pods are stuck with the courier at the local depot. I have chased this up with the depot and am yet to hear back. I am at a loss as to what to do, as your order isn't deemed as lost yet so cannot send out a replacement. I have detailed this in our instagram reply. At this stage I am unwilling to send out a duplicate order.

Beoordeeld met 3 van de 5 sterren

I placed an order and did not receive…

I placed an order and did not receive any coffee, after 2 weeks I still have no answer to my inquiry.

p.s. Yes, I received the coffees on November 3rd, and the refund is not my action, I assume the third party. And please do not deny the delayed delivery of three weeks.

18 oktober 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

You received both your coffee and a refund so this review is wholly inaccurate.

Beoordeeld met 1 van de 5 sterren

Terrible customer services

Terrible customer services. I contacted them twice regarding a mistake on the address and no response to either email direct or on Facebook.
Not received product apparently still being processed 8 days after I submitted the order and still no confirmation to a delivery date or even when it might be sent
Terrible service and will not use again

29 september 2025
Beoordeeld met 1 van de 5 sterren

SCAM

SCAM! Ordered and not recieved no communication from several emails and cant get through on the phone Do not buy from this site I will be taking this further

23 september 2025
Beoordeeld met 1 van de 5 sterren

BEWARE SCAM - will be reporting to Trading Standards

Ordered 12 days ago, paid for delivery within 3-5 days and order still not arrived. Not received a response to the email asking for an update.
Do not order from the shop, clearly it’s fraudulent and taking peoples money.
Clearly from all of the reviews below it’s impossible for so many orders to get “lost” in the post or delayed.
I will be reporting this company to Trading Standards tomorrow as it is a scam.

25 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Do not buy from this company. Having placed an order for a coffee machine, I had to pursue them to post out my order, they then sent out the wrong machine, I had to chase up a return label and finally they did not process a refund despite numerous emails and messages through their website portal. They are a rip-off company and should not be in business. An awful company.

19 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Slow, uncommunicative and I don't trust

Ordered the coffee pods 12 days ago. Apart from confirmation next day, and them taking payment I have not received the pods and had no reply to three emails. They also stated there was free delivery over a certain price point, so I ordered double. They still charged delivery.
I will never use this company again and still don't know if I will receive the product.

Very slow and uncommunicative.

26 augustus 2025
Beoordeeld met 1 van de 5 sterren

Ordered a week ago and still not…

Ordered a week ago and still not arrived, order states 3 to 5 days were now on day 7 and still not arrived,

28 augustus 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Robert, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

Beoordeeld met 1 van de 5 sterren

I haven't received my order yet,nor can…

I haven't received my order yet,nor can I get a response to my emails.
Order finally received, however lack of communication is still a concern

1 september 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Mandy, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

Beoordeeld met 1 van de 5 sterren

Haven’t received my order it’s been 7…

Haven’t received my order it’s been 7 days

21 augustus 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi David, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

Beoordeeld met 1 van de 5 sterren
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Wendy, I believe you have now received this order, apologies for the delay in it getting to you. Please feel free to email us and we will issue you a discount code off of your next order.

Beoordeeld met 1 van de 5 sterren

Order never arrived

Ordered on 9th August, still waiting for my delivery. Nobody answers the phone. I did get an email saying it was being investigated and they blamed Evri

9 augustus 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Paul, as explained your first order was lost by Evri. Apologies for this, I believe you have now received the replacement order.

Beoordeeld met 1 van de 5 sterren

Ordered over a week ago

Ordered over a week ago. Was told the item was on its way and still not received.

8 augustus 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Lorraine, tracking shows your order was delivered. Apologies it took so long, if you email us we will send you a discount voucher for use on your next order.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer