Coffee Pod Co UK Reviews 

152
•
TrustScore 2 uit 5

1,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I never received any confirmation via email of my order being placed despite them taking the money from my bank. I then emailed them and received no reply. I never received my order. Do not purchase a... Toon meer

Beoordeeld met 1 van de 5 sterren

I could possibly give a better review if I had actually received my order from 11th September . After a few emails sent to company to which I have had no reply is why I am leaving this so called revie... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered on 7th July 2026 & paid for express delivery - finally delivered 19th July 2 years out of date items! Chased numerous times no response. AVOID at all costs - they are scamming people.

Beoordeeld met 3 van de 5 sterren

I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Toon meer

Bedrijfsgegevens

  1. Koffiewinkel

Geschreven door het bedrijf

Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

152 reviews

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1,9

Alle reviews

(152)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Still not received my items

Still not received my items

5 juli 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

You received your order, claimed you never received it (despite photographic proof of you receiving it) and took the full order contents and a full refund! 😡

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, Thank you

4 juli 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Thank you so much for your kind review 🙂

Beoordeeld met 1 van de 5 sterren

Scam store .. !!!!!

Ordered but didn’t receive confirmation of order by email.
Goods never arrived.
Do NOT order from this store.
It’s a scam.

29 juni 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Your order was delivered, proof of delivery was obtained and you received a full refund.

Beoordeeld met 1 van de 5 sterren

Got an email to say my order has been…

Got an email to say my order has been dispatched, Evri are still waiting for it though. I’ve emailed the company but they aren’t responding.

11 juni 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Unfortunately your order was lost by Evri our couriers. It contained end of line products - Mint Poppets Hot Chocolate. We have managed to source a few of these since then although they are out of date. We fully refunded your order and emailed you to offer you the out of date pods, to which there was no reply.

Beoordeeld met 4 van de 5 sterren

Happy with my purchase.

I had been looking for along time for the coffee pods I purchased, as they have been discontinued. Happy to be able to purchase them.

26 april 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Thank you so much for your kind review 🙂

Beoordeeld met 1 van de 5 sterren

I received a confirmation order on 16th…

I received a confirmation order on 16th April but in spite of 2 emails I have not been advised of any delivery date of my order ??

16 april 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

These were delivered. You should have received tracking information via email, although I know at this time there was some issues with that. I'm sorry the experience wasn't what we'd hoped. If you'd like to give us another chance, we'd be happy to offer you a discount on your next order. Just email us at hello@coffeepodco.co.uk

Beoordeeld met 1 van de 5 sterren

Have not received my goods no…

Have not received my goods no communication from the company

14 april 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

This order was delivered successfully. I'm sorry you got no updates about tracking, I do know at the time there was an issue with this in our system. If you would like to try us again, please email hello@coffeepodco.co.uk and we will give you a discount code for your next order.

Beoordeeld met 1 van de 5 sterren

Appalling Service

I placed an order on 30 Jan 25 after a 5 working-day delivery was advertised.
On 08 Feb I emailed to enquire about my expected delivery date - no response.
On 11 Feb I discovered the new website and so forwarded my original email with further comments. I received a response from Nick on the same day, informing me that my ordered pods were unavailable but he could send Puro Arabica the same day or issue a refund. I responded immediately, saying I would accept the replacement.
On 22 Feb, having NOT received my pods, I requested a full refund.
Now 18 April and I have NOT received my pods, my refund nor any contact.
I have just sent another email requesting a refund.
Let's see what happens.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My coffee pods have not arrived

My coffee pods have not arrived

3 april 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Rebecca, apologies for not replying sooner to this review. I think at the time we were inundated with Pumpkin Spice orders - I see you have placed two further orders with us after this experience and I can only hope your experiences since with us have been better - we've definitely become your Pumpkin Spice fix - it's nearly that time of year again! 🙂🎃

Beoordeeld met 5 van de 5 sterren

First delivery prices are really good

First delivery prices are really good, it seems they’ve changed their website which makes it a lot easier as they said a delivery was very fast and I recommend this company thank you

24 maart 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Thank you so much for your kind review 🙂

Beoordeeld met 1 van de 5 sterren

Still waiting for delivery & response

Placed my order on 7/3/25 payment left my. And on 10/3/25 still not received my order and on the website still showing as processing . I have e-mailed but they keep bouncing back & left messages through messenger on their facebook page but absolutely no response. I am now almost £20 down & can’t get any response from this company . If I could give zero stars I would

7 maart 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Jill, I'm so sorry that you were struggling to contact us, I'm not sure why that is. This really isn't the experience we like to convey to our customers. I do see your order was delivered so thats good at least. If you'd like to give us another chance to show you how good we are, we'd happily offer you a discount code. Just email us at hello@coffeepodco.co.uk

Beoordeeld met 4 van de 5 sterren

The price was the best I could see…

The price was the best I could see however they quoted 3 to 5 working days but they arrived after 11 working days which isn't really an issue for me just that on the morning I received the goods the website was still saying the order was being processed so if the status had have been accurate I'd have waited patiently however as I had no accurate visibility of the order status I mailed to say I believed I'd been scammed. Now goods have arrived I would use again but it appears that late delivery seems to be a key response on the reviews so maybe adjust the expected delivery.

24 februari 2025
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Thank you so much for your kind review 🙂

Beoordeeld met 3 van de 5 sterren

Update on my previous review

Update on my previous review.
Coffee pods arrived today. It’s a shame the company didn’t respond to any of my emails or messages as it would have avoided my previous poor review.

8 maart 2025
Review zonder uitnodiging
Logo Coffee Pod Co UK

Antwoord van Coffee Pod Co UK

Hi Sarah, I'm so sorry you experienced this, it isn't what we aim for. If you would like to give us another chance, email us at hello@coffeepodco.co.uk and we'll supply you with a discount code for your next order.

Beoordeeld met 1 van de 5 sterren

Where is my order???

I ordered a week ago and haven't recieved my pods. Says that my order is still pending. I have sent emails and haven't had a response. Won't be ordering again. Quicker to go to my local store.

23 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rubbish

From David Jackson. I have now had enough of this company. Item I ordered was out of stock so requested a refund. Email from Evie apologising and said would give refund ASAP. Seven days later no refund. I will now have to resort to my credit card company to get my money back. Wish I’d seen the dreadful reviews before I ordered. Customer service is non existent.

7 februari 2025
Review zonder uitnodiging

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