Long awaiting time to collect the pot, this is due to glitches in ID verification process (causing stress). The App does not refresh for the repeat attempts when documents are not accepted for variou... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A friend at work was leaving so wanted to organise a farewell gift for her from our team members. It was a synch setting up the Collctiv money pot link and tracking group contributions in a clear & s... Toon meer
Bedrijf heeft geantwoord
Collctiv is a really handy app for group payments. It makes collecting money for gifts, events, or trips quick and stress-free, without awkward reminders. Setting up a collection takes minutes, paymen... Toon meer
Bedrijf heeft geantwoord
I used this App to collect money for my World Cup sweepstake. I can tell you I’m very impressed with how easy it is to use and how easy it is for others to pay into your pot. It’s safe & secure &... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Collctiv is the quickest and easiest way to pool money with your friends. Sign up for free, create a money pool and begin collecting money from your friends in less than 60 seconds.
Contactgegevens
Manchester, Verenigd Koninkrijk
- hello@collctiv.com
- collctiv.com
4,3
Uitstekend
704 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Collctiv
This is lovely to read - I'm really glad that this was your experience! Thanks for sharing your experience with others!
An amazing app
An amazing app. We have benefited from this immensely with our community Volunteer led projects. It’s been easy to use and navigate.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
This is great to hear! Thanks again for using Collctiv, and for leaving such a lovely review!
It was practical
It was practical, however it would have been good to mention or make it more obvious how the taking the money from the app works. It means that I put down money upfront.
But I will use this app again with a more suitable time frame.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review Barbara, appreciate your honesty!
Great experience with Collctiv
I 100% recommend Collctiv as an easy way to collect money. I have used it for a year to collect money for my Meetup events. I have been emailing members a link (one link, no need to get a new link for each event), they paid with or without a voluntary tip, and I could see in the app who sent the money.
There is no fixed fee to use Collctiv like in case of Paypal (some of my members refused to use PayPal, there's why I had to find an alternative). Recently I withdrew £46 to my bank and I paid a suggested voluntary tip of £0.94, which I think it's a very fair amount for a big help with collecting money.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for leaving such a detailed review! We appreciate you putting the time in to portray your experience - thanks!
Great app for quick collections
11 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
Thanks Stefan! We appreciate the review!
Very easy for any fund raising.
Very easy for any fund raising.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
Awesome to hear that you found it so easy to use Kevin, thanks to you for leaving a review!
Really easy to collect the deposits for…
Really easy to collect the deposits for our Christmas dinner. Knew who had paid and who hadn't.
I'll be using again
4 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
Happy to hear it Scott! You're one of the more organised of us who has already sorted Christmas Dinner! Good on you!
I would never use this site again!
I would never use this site again!
Can’t withdraw the full pot have to do it in stages and it charges you everytime!
Absolute rip offside
4 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
Hi Laura, sorry to hear about this. There's no reason why you shouldn't have been able to withdraw the full amount, and there's no charges, there's an optional tip. If you've left a tip you didn't intend to, please get in touch at hello@collctiv.com so we can remedy this for you.
Very user friendly
Very user friendly and easy to use. Apple Pay option makes it quick for people to contribute
2 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
This is lovely to hear! Super glad you're enjoying the app and thank you for leaving a review!
Excellent collection service
Excellent collection service. Would highly recommend
1 oktober 2025
Review zonder uitnodiging
Antwoord van Collctiv
Anita, you're a star, thanks for leaving a review!
Beware charges on inactive pots
The actual platform is great. However, they charge £5 a month when a pot is inactive without sending any reminders. I was not able to withdraw without re verifying my ID with my passport even though I had previously received funds and not changed any details. Therefore my entire pot depleted without me realising.
25 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
Hi Victoria, sorry you've not had a great time. We do have a £5 per month charge for pots that have been inactive for longer than a year. You can just withdraw the funds, or pay in to the pot and it will be active and there'd be no charges there for a whole year.
We have sent a series of emails before any charges were incurred
Please do get in touch, I'm sure we can help out if you've missed those emails and ended up getting charged.
Very supportive team
I was refunded some money I had contributed towards a gift via Collctiv. I did not realise that if the account remains inactive for 1 year, then there is a maintenance fee of £5 per month. I had been approproately warned via emails that went to the spam folder. Fortunately the support team were very understanding of the situation and refunded my money into the Collctiv account that I could use as vouchers, and I am very grateful for this as I did not choose to use this app in the first place and was not fully aware of all the conditions. There is a fee to withdraw the money as cash. I would like to thank the support team for their assistance and understanding with this.
21 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review Cristina, I'm happy we could sort things out! And just to let you know, standard withdrawals are completely free! Thanks again for leaving a review!
User friendly app
User friendly app, easy to send and withdraw to your bank account or send to someone
19 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
Glad you found it to user friendly Albert - that is always the goal! Keep things simple, get the job done right. Thanks for leaving a review!
Very good service, fast and secure
Very good service, fast and easy to use.
Has a very user-friendly interface and it's fast and secure
16 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
Thanks so much for leaving a review - we appreciate it!
Brilliant service but
Brilliant service, a lot better and safer than PayPal.. although hopefully in the near future.. the charge to withdraw to your bank on the same day is less.. even if you get rid of the charge completely, and in its place, change the option to support Collctiv and make it mandotary. Therefore you still make money, and it could bring in more people & businesses
10 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
Hey Nathan, thanks for the review and thanks for the suggestions too! I feed this all back to the product, we're can't grow without feedback so thanks again!
Collectiv customer service is class.
We have used Collectiv over several years for many local community funded activities and to run a Charity Lottery.
They have been brilliant - and especially helpful navigating the recently introduced money laundering regulations.
Sam deserves a medal for patience!
Thank you
12 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
This is high praise indeed - I'll pass on the kind words (and medal) to Sam! Thanks for leaving a review.
A very easy app to use for a…
A very easy app to use for a collection. Would highly recommend!
10 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
This is lovely to hear Louise - thank you! Thanks for taking time out of the your day to share this. :)
Simple, straight forward and user friendly
Really user friendly and straight forward way to collect team contributions towards a night out.
8 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review, hope you guys had a great night out!
Such a helpful app
Such a helpful app. I used it to collect money for my son’s class gift. Really easy to use!
7 september 2025
Review zonder uitnodiging
Antwoord van Collctiv
Thanks for the review Helen! Super glad it's been helpful!
Antwoord van Collctiv
Happy days, thanks for sharing your experience Ellen!
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