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Connect Fibre Reviews 

2.611
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Fast and efficient installation ln time and date agreed. Quoted speed reached on limited devices but adequate in most of the house but some dead spots.Supplied with a mesh booster which improved matt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After having an issue with the internet connection. The guy from the technical department at Connect fibre rang to go through the speeds and thoroughly checked and explained everything that he was do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aaron in the technical team was absolutely superb. He listened and guided me through tests and proffered sensible solutions. The solution options were carefully explained and in every way he assured... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What an amazing company. The whole install was carried out brilliantly, which involved getting a new fiber cable into my house. This is not a Internet provider who sends you a router and you plug it i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Internetprovider
  2. ook in
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Connect Fibre

Geschreven door het bedrijf


Faster, Fairer Full Fibre Broadband


Get the quickest, most reliable broadband technology straight to your home at a fair price.

Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre

All packages include:

- Up to 2,000Mbps

- Same download AND upload speeds

- UNLIMITED usage

- NO in-contract price increases

- Wi-Fi 7 routers

- FREE expert installation

- Amazing UK customer support

Why Full Fibre is Faster

Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.

ADSL technology only uses older Victorian copper cables.

Our full fibre service brings flawless fibre optic speeds right into your home.

Amplify your Wi-Fi

All our packages are powered by the latest Wi-Fi 7 technology. Get greater speed, range, and capacity than ever.

Connect Mesh

Wi-Fi 7 for your whole home. No more dead spots.

No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 7 in every corner of your home. Add Connect Mesh for just £10 a month.

More on Wi-Fi 7

UK's best Wi-Fi Guarantee

120Mbps in every room or your money back

120Mbps in every room or your money back
Get Wi-Fi 7 for your whole home with Connect Mesh. No more dead spots.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

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4,8

Alle reviews

(2.611)

805 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

A Very polite young man came out to connect my connect fibre and explained what he would be doing before he started. Once everything was installed he connected the router and it was soon up and running. I'm very happy with the service provided and I was able to keep my same landline number! which I had to wait a few days for the change over from my previous provider but all is ok and working well so far. Thank you.

17 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

We really appreciate your feedback and are delighted you're happy with the service. Thank you for choosing us, and we hope you continue to enjoy your new fibre connection!

Beoordeeld met 5 van de 5 sterren

Matt was so helpful …

Matt was so helpful ….

Jed on site was excellent & helpful …

A successful
Team got us connected.

Thank you

22 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Thank you for taking the time to leave your review. We're pleased that Matt & Jed were so helpful!

Beoordeeld met 5 van de 5 sterren

Marvellous service so far

Marvellous service so far, Vid very knowledgeable and a nice chap. Looking forward to my connection.

17 september 2026
Logo Connect Fibre

Antwoord van Connect Fibre

Hey Andrew, thank you for the fantastic review! :)

Beoordeeld met 5 van de 5 sterren

Installation

Very pleased with installation. Engineer very helpful.

2 september 2026
Logo Connect Fibre

Antwoord van Connect Fibre

Thank you for the review Peter, we're glad the installation went well :)

Beoordeeld met 5 van de 5 sterren

After searching I came across Connect…

After searching I came across Connect Fibre. From start to finish was a breeze thanks to Jason! Will certainly recommend.

3 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Hey Tina, thank you for taking the time to share your feedback and kind words about Jason, we'll be sure to make sure he sees this :)

Beoordeeld met 5 van de 5 sterren

Great customer service

Being quite a technical person, I had lots of questions about the new Connect Fibre service in our village. Paul was happy to invest his time and effort in explaining everything, and made the switching process very simple.

11 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Hi Bill, thank you for your lovely review. We’re so pleased to hear that Paul was able to answer all of your questions and make the switching process simple! Welcome to Connect Fibre :)

Beoordeeld met 5 van de 5 sterren

A positive start but I don't yet have…

A positive start but I don't yet have the broadband. Nussrath was informative and helped me make a decision, he was also polite and friendly throughout the initial conversation. I can't comment on the broadband though.

21 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Hey Lisa, thank you for the lovely review! We're glad that Nussrath was helpful and will be sure to pass this feedback on to him :)

Beoordeeld met 5 van de 5 sterren

Internet connection that delivers- Connect Fibre

Made an enquiry about Connect Fibre broadband online and received a call back that day. Explained I was still in contract and we agreed on a time for them to call back. They did not bother me until I was ready to go ahead with the install. I then used the information from the first phone contact to set up my broadband install online. The process was very easy and once the install date arrived there were no problems. Up and running in no time and alot better than our previous Internet. The problems with our streaming TV not loading have vanished.

11 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Hey David, thank you for taking the time to leave such a lovely review. We’re pleased to hear the process felt easy from that first call through to getting installed and connected. It's also great to hear your new broadband is performing so much better and that your streaming TV issues have now disappeared. Thanks again for choosing Connect Fibre :)

Beoordeeld met 5 van de 5 sterren

Very satisfied.

Owen arrived promptly, was very polite and pleasant. Explained things clearly. He is a clean worker and nothing was too much trouble. Thank you very much Owen.

19 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Hello Patricia, thank you for the lovely review! We are glad to hear that your installation went well with Owen and will pass your kind words on to him :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, from the initial order, through to installation and finally to follow up customer service.
Would highly recommend

7 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Hi Carl,
Thank you for taking the time to share your feedback! We appreciate it :)

Beoordeeld met 5 van de 5 sterren

My initial contact with Connect was…Paul.

My initial contact with Connect was with Modibo, who knocked several times but I was too busy to spend time, I intended to get back to him.
When Paul telephoned we were able to find a suitable time to go into details fully. Paul was very patient and careful in making sure I fully understood the terms and procedures.
I felt quite free to make decisions and appreciate that neither agent put any pressure on my decision.
Looking forward to a better service.
Patricia Roberts.

18 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Thanks for the 5 Star Review for Paul, Patricia! We will make sure his managers see this feedback! Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Great communication before during and post the engineer coming out to fix the issue

17 september 2026
Logo Connect Fibre

Antwoord van Connect Fibre

Thanks for the 5 Star Review Amanda, we are pleased to know we have communicated well with you throughout the process! Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Paul was very friendly and informative.

Paul was very friendly and informative.

7 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Thank you for your review! We’re delighted to hear Paul was friendly and informative throughout your experience. We’ll be sure to pass on your kind words. Thanks again for choosing Connect Fibre! 🌟

Beoordeeld met 5 van de 5 sterren

Had an issue connecting new TP Link…

Had an issue connecting new TP Link router to the internet. Amy diagnosed the problem, explained the solution & talked me through the process.
Great Tech support.

18 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Thank you for your fantastic feedback! We’re so pleased to hear Amy was able to quickly diagnose the issue, clearly explain the solution, and guide you through getting your new TP-Link router connected. We’ll be sure to pass on your kind words to her. Thanks again for taking the time to share your experience! 🌟

Beoordeeld met 5 van de 5 sterren

Paul was very clear in explaining my…

Paul was very clear in explaining my options to me. He was very reassuring answering my queries.
I was very happy to go ahead and order.

17 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Thank you for your wonderful feedback! We’re delighted to hear Paul took the time to clearly explain your options and answer all of your questions. Making sure our customers feel informed and confident in their decision is incredibly important to us. We’re thrilled you were happy to go ahead with your order, and we look forward to welcoming you to Connect Fibre! 🌟

Beoordeeld met 5 van de 5 sterren

Great installation staff but I still…

Great installation staff but I still havnt got my £100 cash back I was promised

16 september 2026
Review zonder uitnodiging
Logo Connect Fibre

Antwoord van Connect Fibre

Hello Mark! Thank you for your feedback! We’re pleased to hear you were happy with the installation team. Please reach out to our team regarding your £100 cashback so we can look into this for you and provide an update.😊

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