The service I received from start to finish was excellent. I posted my item on Sunday, it arrived by Tuesday & it was repaired & back with me by Friday the same week! I was so impressed by the speed o... Toon meer
Bedrijf heeft geantwoord
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I contacted Console Doctor, and they arranged a courier service to pick up my PS5. After diagnosis, they ended up replacing my old model with the newer Slim version. The service was impressively fast,... Toon meer
Bedrijf heeft geantwoord
Despite the courier rescheduling everyday for four days, console doctor did everything they could to rebook early slots. Repair was quick and notified of progress along the way.
Bedrijf heeft geantwoord
I made contact and the console was picked up by a courier within a couple of days. The repair centre kept in contact advising when they received this and when the repair and testing was complete. Thi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Computerreparatie
- ook in
- Computerondersteuning en -services
- Electronica reparatieservice
- Elektronica reparatieservice
- Telefoonreparatieservice
Geschreven door het bedrijf
Games Console Repair Service
Contactgegevens
Quayside i4, Albion Row, NE6 1LL, Newcastle upon Tyne, Verenigd Koninkrijk
- 0191 580 1838
- Contact@consoledoctor.co.uk
- consoledoctor.co.uk
4,8
Uitstekend
460 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Brilliant!
Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collected on wed and it was back to me by sat, I needed HDMI port fixing, they also cleaned the ps5 inside and gave me a new HDMI lead! Fantastic service 10/10 its like a brand new console. It arrived back safely packaged in air tight bubble wrap. No issues at all. HIGHLY RECOMMEN!!!
4 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Excellent fast service
6 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you! The feedback is much appreciated.
fantastic repair quick and easy very…
fantastic repair quick and easy very good services thank you
24 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you so much! We aim to keep it that way!
Ps5 after a week stick drift again
Ps5 after a week stick drift again
4 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Hi, I'm sorry to hear that you're still having issues with your controller. We would be happy to look into this further so please email us at contact@consoledoctor.co.uk and a member of our team will get back to you as soon as possible.
Disappointed
Hi, I have my son's meta quest insured through D&G. My son is Autistic with developmentmental delay hence why I insured this £500 item. It was collected by DPD after I explained my son has broken one of the controllers for this item and it is now unusable as I am unable to purchase new controllers. I spoke with D&G who assured me this would be rectified. The item was returned as I sent it. My son was extremely distressed at this and my only option is to purchase a whole new meta quest. I need a controller as the device is not operational without the 2 remotes.
27 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Good Afternoon,
Thanks for the feedback and I'm sorry to hear this. We do test Meta controllers with our own headsets following repairs so this may just be a pairing issue that we would be happy to help you with.
So we can look further into the matter, please email us at contact@consoledoctor.co.uk and a member of our team will get back to you as soon as possible.
Best repair company
I have sent my controller multiple times and each time it has been repaired and delivered to me fabulously. I am happy to extend my warranty and keep up the good work.
25 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Very quick turn around and console came…
Very quick turn around and console came as like new
31 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Much appreciated! Thanks for taking the time to leave this review!
Had our oculus quest repaired a couple…
Had our oculus quest repaired a couple of times and ps5 always a fantastic service, they always send it back to us like brand new, and they are very fast, very prompt with delivery, and constant updates about repairs and deliveries, after all always very impressed and very happy with all of their repairs.
27 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
We're always happy to help! Thanks for the feedback!
Antwoord van Console Doctor
Thank you so much!
Picked up quickly and returned in a few…
Picked up quickly and returned in a few days
18 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for taking the time to leave this review!
Really quick turnaround and problem…
Really quick turnaround and problem resolved. Could be better with communication as it wasn't always clear what the stage of the repair was at. Nevertheless would defo recommend
30 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Hi, thanks very much for the feedback! We'll take this on board and do our best to improve. If you ever require any further assistance feel free to get in touch.
My experience with console doctor was…
My experience with console doctor was fantastic. A very straightforward process, great communication and service.
18 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Simple, quick and effective.
Whole process was simple and quick. Sent controller off received it back fully repaired within 3 business days.
19 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for taking the time to leave this review!
Hassle free collection and return…
Hassle free collection and return service quick turn around of item for repair and good communication from start to finish thank you
19 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
You're welcome! Thanks for taking the time to leave this review.
Amazing staff
Absolutely amazing staff went above and beyond to help me with a request I had, and had a part shipped to my address for my console within 48hrs. Love the fact they use DPD for posting items too, as they as reliable and you dont have to wait in all day. But Console Doctor gets 10/10 for service from me.
17 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Excellent prompt service 👍
20 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you!
Amazing and quick service
Amazing and quick service
Our Nintendo switch was damaged. They arranged a courier to collect the device and replaced it within 2 days.
10 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Antwoord van Console Doctor
Thanks for the positive feedback!
The Best service ever
The Best service ever, fast , easy , perfect.
You are guys the best
16 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Much appreciated! We aim to keep it that way!
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