The service I received from start to finish was excellent. I posted my item on Sunday, it arrived by Tuesday & it was repaired & back with me by Friday the same week! I was so impressed by the speed o... Toon meer
Bedrijf heeft geantwoord
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I contacted Console Doctor, and they arranged a courier service to pick up my PS5. After diagnosis, they ended up replacing my old model with the newer Slim version. The service was impressively fast,... Toon meer
Bedrijf heeft geantwoord
Despite the courier rescheduling everyday for four days, console doctor did everything they could to rebook early slots. Repair was quick and notified of progress along the way.
Bedrijf heeft geantwoord
I made contact and the console was picked up by a courier within a couple of days. The repair centre kept in contact advising when they received this and when the repair and testing was complete. Thi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Computerreparatie
- ook in
- Computerondersteuning en -services
- Electronica reparatieservice
- Elektronica reparatieservice
- Telefoonreparatieservice
Geschreven door het bedrijf
Games Console Repair Service
Contactgegevens
Quayside i4, Albion Row, NE6 1LL, Newcastle upon Tyne, Verenigd Koninkrijk
- 0191 580 1838
- Contact@consoledoctor.co.uk
- consoledoctor.co.uk
4,8
Uitstekend
460 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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This service was so quick and easy
This service was so quick and easy. The courier collect at the time given and I was given regular updates. The console was fixed and returned within a week.
Great service.
20 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you! The feedback is much appreciated.
Fast efficient with a great result.
Fast efficient with a great result.
17 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Thanks for the 5 stars!
Wonderful brilliant and fantastic
Wonderful brilliant and fantastic
20 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for the review!
Antwoord van Console Doctor
Thank you so much!
Absolutely outstanding service
Absolutely outstanding service. Easy stress free process. Collection was easy, kept fully informed through the whole process and returned quickly. Made 2 calls to Console Doctor with a few queries and customer service was fantastic. Would highly recommend and will definitely use again in the future.
13 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Wonderful assistance 👍
17 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Much appreciated! We aim to keep it that way!
Amazing service
Amazing service. Collected, fixed and returned all in 3 days. Returned looking like new.
14 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you! The feedback is much appreciated.
Very good very quick and easy to do
Very good very quick and easy to do
13 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
We aim to keep it that way!
Antwoord van Console Doctor
Thanks for the 5 stars!
Easy to book a repair
Easy to book a repair.
Console was repaired and returned quickly
2 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you! The feedback is much appreciated.
Excellent repair and so speedy
Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot fault the service I’ve received - absolutely flawless every time.
13 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Much appreciated! We aim to keep it that way!
Brilliant service
Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested controller, and sent it back to in a matter of days. Also very well packaged. Throughout I received email updates too which was very helpful.
13 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Antwoord van Console Doctor
Much appreciated!
Awesome services
My controller came back looking like new. I’m really grateful. These guys are experts.
11 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you so much!
Fantastic service
Fantastic service, arranged pickup of broken console and was sent back within a couple of days fully working and had been cleaned, so a massive thank you from me
2 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
You're welcome! Thanks for the feedback.
Prompt collection and return
Prompt collection and return of quest 3 controller, fully repaired and working perfectly. Great communication and everything went smoothly as planned.
2 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Picked up my boys VR
Picked up my boys VR, kept in touch with when it would be fixed and returned. The VR is now back, thankfully and working better than ever, we have a very happy boy again. Would highly recommend.
9 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Thanks for taking the time to leave this review.
Antwoord van Console Doctor
We do indeed! Thanks for the review!
No communication at all
We sent our ps5 off to be repaired after frequent overheating warnings. Arranging collection was easy and straightforward.
I took just over a week to be repaired but it was over Easter bank hols so to be expected. However once the device got to destination we received no other updates from console doctor until we got a message with a DPD delivery slot and the device was sent back to us. We have no idea if it was repaired, whether any faults were found.. nothing. Also the device showed as online most days it was at the repair centre which in its self isn’t too suspicious but it also showed a new game downloaded and 111 hours played, which is odd because no-one in my house had ever heard of this game before.
9 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Hi, I'm so sorry to hear this. It is strange that you did not receive any updates from us during the repairs process. Automated messages are typically sent when we receive an item, complete the repair and when we post it back via DPD.
With regards to the console's activity, we have to fully test the devices we receive to ensure the repairs that we have carried out are successful before we post anything back. A large part of this testing procedure involves leaving it to run games for a set amount of time as a stress test. We tend to use our own test accounts to download and run games for this purpose and I can only apologise that this was not removed after the fact.
If you have any further queries or concerns, please email us at contact@consoledoctor.co.uk.
picked up from my home quickly and…
picked up from my home quickly and returned within a week
31 maart 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for the positive feedback!
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