The service I received from start to finish was excellent. I posted my item on Sunday, it arrived by Tuesday & it was repaired & back with me by Friday the same week! I was so impressed by the speed o... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I contacted Console Doctor, and they arranged a courier service to pick up my PS5. After diagnosis, they ended up replacing my old model with the newer Slim version. The service was impressively fast,... Toon meer
Bedrijf heeft geantwoord
Despite the courier rescheduling everyday for four days, console doctor did everything they could to rebook early slots. Repair was quick and notified of progress along the way.
Bedrijf heeft geantwoord
I made contact and the console was picked up by a courier within a couple of days. The repair centre kept in contact advising when they received this and when the repair and testing was complete. Thi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Computerreparatie
- ook in
- Computerondersteuning en -services
- Electronica reparatieservice
- Elektronica reparatieservice
- Telefoonreparatieservice
Geschreven door het bedrijf
Games Console Repair Service
Contactgegevens
Quayside i4, Albion Row, NE6 1LL, Newcastle upon Tyne, Verenigd Koninkrijk
- 0191 580 1838
- Contact@consoledoctor.co.uk
- consoledoctor.co.uk
4,8
Uitstekend
460 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Console Doctor
Thanks for the feedback!
Nintendo switch repair
It was quick to make an appointment for a repair, courier came within a few days and received my console back within 48 hours of them receiving the consoles
11 mei 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you! The feedback is much appreciated.
They're really quick and fast fixing…
They're really quick and fast fixing and sending back the item. I've used them now two years.
22 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for the positive feedback!
Amazing customer service… shame about…
Amazing customer service… shame about the use of DPD for courier as they refused to take the controller and also lied about returning… but the console was collected the same day and returned completely fixed within 3 days… also called to ask a question and quick quick call answering and great service over the phone…
1 mei 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks so much for the 5 stars! Sorry to hear things didn't go as smoothly with DPD.
Fast repair
Fast repair, solved any queries I had and fast return to me on my Xbox series x console. When spoke to them the customer service agent was friendly and helpful. If I ever have an issue again I will be using again.
20 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Antwoord van Console Doctor
Thank you so much!
Excellent service
Excellent service, very helpful and informative caller I spoke to and overall happy with how my console was fixed efficiently
27 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Brilliant service.
The item was picked up and returned in excellent time.
My son is very happy.
30 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Antwoord van Console Doctor
Much appreciated!
Professional services
Professional services
Definitely 5 stars
23 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you so much!
Long term customer.Enjoy an excellent service
Long term customer. You always provide quality ,assurance & hope ;well organise & timely
25 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
The service was great and the delivery…
The service was great and the delivery was quick
29 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you! The feedback is much appreciated.
Damaged console replaced promptly
Damaged console replaced promptly. Great communication via email. Only marked down as issue with DPD collecting as they had difficulty finding the collection address and I nearly missed them.
1 mei 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Hi, thanks very much for the feedback! We'll pass this along to DPD so these kinds of issues can be tightened up in future.
It still not fixed not charging
It still not fixed not charging
30 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Hi Tahra , We are sorry to hear you are still having issues with your item. We’d be happy to investigate this further and work towards a resolution. Please contact our team at contact@consoledoctor.co.uk so we can assist you.
Thanks for doing repairs Nintendo…
Thanks for doing repairs Nintendo switch 10 satisfied
2 mei 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for your feedback, we really appreciate it! Happy gaming 🙂
Really helpful
Really helpful, quick collection, repair and return! All working again as it should! Thank you!
25 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks so much for the positive feedback! I'm glad the process was quick and simple!
Great service …
Andrew helped to get my sons interface on his Meta Quest 3s replaced without having to send the whole headset back. He was pleasant and got things sorted asap.
24 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for leaving this review! I'll pass the feedback along!
Amazing service updated every step of…
Amazing service updated every step of the way which keep my son happy
23 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thank you so much!
Absolutely amazing service
Absolutely amazing service! The console doctor fixed my son’s PlayStation incredibly quickly, and it’s working like brand new again. The turnaround time was impressive, and the whole process was smooth and hassle-free. You can tell they really know what they’re doing. Highly recommend to anyone needing fast and reliable repairs!
23 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Much appreciated! Thanks so much for taking the time to write this!
Thank you for repairing the water…
Thank you for repairing the water damage in the switch 2 and joycons .
The consoles feel brand new .
Thank you for the speedy turnaround, keep it up guys .
27 april 2026
Review zonder uitnodiging
Antwoord van Console Doctor
Thanks for taking the time to leave this review!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.