Console Doctor Reviews 

460
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

The service I received from start to finish was excellent. I posted my item on Sunday, it arrived by Tuesday & it was repaired & back with me by Friday the same week! I was so impressed by the speed o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I contacted Console Doctor, and they arranged a courier service to pick up my PS5. After diagnosis, they ended up replacing my old model with the newer Slim version. The service was impressively fast,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Despite the courier rescheduling everyday for four days, console doctor did everything they could to rebook early slots. Repair was quick and notified of progress along the way.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made contact and the console was picked up by a courier within a couple of days. The repair centre kept in contact advising when they received this and when the repair and testing was complete. Thi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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4,8

Uitstekend

TrustScore 5 uit 5

460 reviews

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4,8

Alle reviews

(460)

403 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you really happy with fast response and repair

Thank you really happy with fast service and great work. within a week went for repair on the 19th june back to me on the 24th june, would recommend this great professional service to friends and family.

24 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Thanks, Noreen! We're always happy to help!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Excellent communication and quick repair.

19 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Thanks so much for taking the time to write this!

Beoordeeld met 5 van de 5 sterren

Absolutely perfect repair

Absolutely perfect repair! So DPD collected the item in a secure box provided by the company, i was kept in the loop every step of the repair from when they received it to when they had completed etc and it came back very quickly. The repair itself is fantastic and the item looks and feels brand new. Thank you guys, I now have one happy lad again!

29 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

You're very welcome, Natalie! Glad to hear that the process was quick & easy.

Beoordeeld met 5 van de 5 sterren

Fixed virtually straight away

Fixed virtually straight away and sent back really quickly! Thank you so much ☺️

19 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

We aim to please! Thanks for the 5 stars!

Beoordeeld met 5 van de 5 sterren

Sent my Xbox elite controller for…

Sent my Xbox elite controller for repair, case and rumblers fixed perfectly and even swapped out my old worn down thumb stick for a new one

22 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Thanks for the review, Sam! Much appreciated!

Beoordeeld met 5 van de 5 sterren

Fantastic service!

Fantastic service!! Ps5 was picked up..packed really well! Had a text within 24hrs saying it was repaired! And it was ready to be returned! All within 24hrs!!

16 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Thanks so much for taking the time to leave this review! Glad to hear that we turned this around nice & quick!

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Thank you

4 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

You're welcome! Thanks for writing this review!

Beoordeeld met 5 van de 5 sterren

Thank you 😀

Great service thank you

10 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Thanks for the review, Duane!

Beoordeeld met 5 van de 5 sterren

Ps5 controller repair

I recently had my PlayStation 5 controller repaired through my Domestic & General insurance, with the repair carried out by Console Doctor and I couldn’t be happier with the service I received.

The repair quality was absolutely outstanding. My controller has been restored to perfect working condition and genuinely feels just like new again. The workmanship, attention to detail and overall standard of the repair were second to none.

It’s not often that a repair exceeds expectations, but Console Doctor did exactly that. The whole process was smooth, professional and the end result was a flawless repair. I would highly recommend Console Doctor to anyone needing console or controller repairs.

Thank you for an excellent service. A well deserved 10/10! 👏🙌🤩

11 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

It's always nice to see when we've exceeded expectations! We're always happy to help so please reach out if you need us in future!

Beoordeeld met 5 van de 5 sterren

Consol repair

My breakdown insurance company organised for the console doctor to fix my son's Xbox one. I can honestly say they've chosen the right place. The service we received was very professional, from the courier collection of the device to the very speedily return we were kept informed at every stage of the repair. I now have a very happy teenager. Total time from collection, repair to delivery back was less than 1 week which impressed me extremely. The device was returned in excellent condition, very well protected and also the dvd that was left inside the device was also returned and they had taken the time to also ensure this had been well packaged. I can honestly recommend this company for your consol repairs and many thanks to the company from a not so stressed out mum

11 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Thanks so much for taking the time to write this review, Sue! I'm glad to hear that we got this turned around nice and quickly!

Beoordeeld met 5 van de 5 sterren

This was the second time we needed a…

This was the second time we needed a console repaired. Super quick service from start to finish with excellent communication throughout. Highly recommended!

8 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Much appreciated, Karien! We aim to keep it that way!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, DPD collected my broken VR and Console Doctor were able to repair it within one day. They kept me updated on every step. I received my fixed device within 3 days. I’m very happy, highly recommend!

9 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Thank you, Paulina! The feedback is much appreciated.

Beoordeeld met 1 van de 5 sterren

Couldn't fix after multiple attempts…

Couldn't fix after multiple attempts and emails. Passed off as serviced. Got a new one

1 juni 2026
Review zonder uitnodiging
Logo Console Doctor

Antwoord van Console Doctor

Hi Sally,

I'm very sorry to hear that this was your experience with us and we would be happy to investigate this matter further for you. In order for us to do so, please email us at contact@consoledoctor.co.uk with your reference number and a member of our team will get back to you ASAP.

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