I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Toon meer
Bedrijf heeft geantwoord
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Toon meer
Bedrijf heeft geantwoord
I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Consultation Claims
Geschreven door het bedrijf
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Contactgegevens
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Verenigd Koninkrijk
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The customer service staff were helpful…
The customer service staff were helpful with providing me with all the information about my claim, spoke very politely and calmly so I understood everything.
22 september 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review. We are happy to hear that you have found the service staff helpful and polite. We appreciate this feedback.
May we ask what could be done to improve our service from a 3 star to a 5 star.
Thank you
I was made aware very clearly on the…
I was made aware very clearly on the progress and time line
25 september 2026
Antwoord van Consultation Claims
Thank you for leaving a review! We are thrilled to hear that you have been made aware of the ongoing process. If you need anything further please do reach out!
Nothing is too much…
The team have been great from application through to keeping me updated, nothing is too much and I always get a helpful reply to any questions
21 september 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review, we appreciate it. It is good to hear you have been kept updated throughout. If you have any further questions please do reach out.
Handled by professionals…
Everything was handled by professionals leaving me worry and stress free, I am happy to leave everything in their capable hands.
28 september 2026
Antwoord van Consultation Claims
Thank you for you kind review. We are happy to hear that you have found our service professional and stress free. If you need anything further please do reach out, we are here to help!
Chose you because you sound very honest…
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks Robert Roberts
18 september 2026
Antwoord van Consultation Claims
Thank you for leaving a review. It is nice to hear that you find our communication honest and not overwhelming.
We will get a call out to yourself today to confirm the information you have requested. If unable to make contact an email will then be sent.
Very professional!
21 september 2026
Antwoord van Consultation Claims
Thank you for the kind review, we are happy to hear that you have found our service professional. If you need anything further please do reach out!
Good communication from the company
Good communication from the company, pleasant telephone manor
28 september 2026
Antwoord van Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this. We are happy to hear that you have found the communication good. If you need anything further please do reach out, we are here to help.
Antwoord van Consultation Claims
Thank you for leaving a review. It is great to here that the information you have been provided is clear and precise. if you have any further questions please do let us know.
Great info and excellent service
18 september 2026
Antwoord van Consultation Claims
Thank you for the kind review. It is good to hear that you have been provided with great information and have found the service excellent. If you need anything further please do reach out!
Good communication and friendly staff
Good communication, regular updates provided, nice staff. Daniel was great today.
25 september 2026
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear Daniel provided a good service, we will be sure to pass on this feedback. If you need anything further please do reach out!
Antwoord van Consultation Claims
Thank you for the kind review, we are so happy to hear that Jackie provided a great service and was helpful with your query. We will be sure to pass on this great feedback.
Antwoord van Consultation Claims
Thank you for the review. We understand there with the car finance claims. Unfortunately, this is an industry-wide issue and is not specific to our company.
The recent delays are due to the Financial Conduct Authority’s redress scheme being legally challenged. This process is intended to ensure that the scheme is fair to all claimants rather than applying a one-size-fits-all approach.
You can also visit the FCA’s website for the latest information regarding the scheme, any delays currently being experienced and information on potential redress.
When we have an update we will get in touch with you via email or telephone but in the meantime if you have any further questions please do reach out!
Motor finance complaint
I just needed to know that the information regarding my email was correct, and pleased to say that Gidieon the person that put me right
24 september 2026
Antwoord van Consultation Claims
Thank you for the fantastic review! We are very happy to hear that Gideon provided an excellent service and gave some good information. We will be sure to pass on this feedback. If anything further is needed please do reach out, we are here to help!
Easy to understand
24 september 2026
Antwoord van Consultation Claims
Thank you for the kind review, we are happy to hear you have found our updates easy to understand. Please do reach out if anything further is required.
Very good advice
24 september 2026
Antwoord van Consultation Claims
Thank you for leaving a review, we are happy to hear you have found our service and advise in relation to the claim/s good. If anything further is needed please do reach out!
Antwoord van Consultation Claims
Thank you for leaving a great review, we are thrilled to here you have found our service excellent. If you need anything further please do reach out.
No progress
28 mei 2026
Antwoord van Consultation Claims
We appreciate you taking the time to leave a review.
We sincerely apologise for the delays with your car finance claim. Unfortunately, this is an industry-wide issue and is not specific to our company.
The recent delays are due to the Financial Conduct Authority’s redress scheme being legally challenged. This process is intended to ensure that the scheme is fair to all claimants rather than applying a one-size-fits-all approach.
I can see that, following your review, we have contacted you by telephone to provide an update. However, if you have any further questions, please don’t hesitate to get in touch with us.
You can also visit the FCA’s website for the latest information regarding the scheme and any delays currently being experienced.
Thank you again for your patience and understanding.
Everytrhing from submitting my claim has…
Everything from submitting my claim has went very smoothly and I am being kept up to date on the progress
23 september 2026
Antwoord van Consultation Claims
We appreciate you leaving a review! We are thrilled to hear that everything has been smooth for yourself and you have been updated as the claim/s has progressed. Please do reach out if you have any further questions.
Pleasant customer service experience
Confirmed all the information that I needed to know quickly and was very polite.
23 september 2026
Antwoord van Consultation Claims
Thank you for leaving a review! We are very happy to hear that you found our service informative and polite. If you need anything further please do reach out!
Antwoord van Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this! If you need anything further please do reach out!
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