I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Toon meer
Bedrijf heeft geantwoord
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Toon meer
Bedrijf heeft geantwoord
I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Consultation Claims
Geschreven door het bedrijf
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Contactgegevens
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Verenigd Koninkrijk
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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great customer service …
great customer service easy to understand and polite aalso understood all my concerns and answered them .
5 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a great review. We are thrilled to hear that you found the service agent polite and the information was easy to digest. If you have any other questions please do reach out!
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear you have found our service pleasant. If you need anything further please do reach out!
Fake sign ups
As others have stated. I have been signed up to the company to handle car finance claims. I’ve not done that. I have on multiple occasions emailed this company stating this. Still months later I am getting emails. Stay well away !!
4 oktober 2026
Review zonder uitnodiging
Antwoord van Consultation Claims
Thank you for taking the time to leave a review.
We’re sorry to hear that your experience with us so far has not met your expectations. We genuinely want to support you and address any concerns you may have, but unfortunately, we have been unable to locate your account using the information provided.
We have therefore requested some additional information via Trustpilot. Once we receive this, we’ll be able to identify your account, get in touch with you directly, and work with you to address your concerns and answer any questions you may have.
We look forward to hearing from you and resolving this for you.
Update:
Thank you for providing your contact details. We have been able to locate an account and have sent you an email relating to this matter.
This is a friendly company working hard…
This is a friendly company working hard to get the claim sorted
2 oktober 2026
Antwoord van Consultation Claims
We appreciate you taking the time to leave a lovely review. Please do reach out if you have any further questions, we are here to help!
Antwoord van Consultation Claims
Thank you for your kind review! We appreciate you taking the time to leave one. Please do reach out if you have any further queries.
Keeping me informed of any progress on…
Keeping me informed of any progress on my claims, and the person I spoke to was very polite and made sure that I am happy with all that he explain over the phone.
2 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a review, we appreciate it. We are happy to hear that you have been kept informed throughout and the agent you spoke to was polite and answered your queries. If you need anything further please do reach out!
Communication easy
Communication easy
Jackie very pleasant and helpful on the phone today
2 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a kind review. We are happy to hear that Jackie was helpful during your telephone conversation. We will be sure to pass on this lovely feedback. If you need anything further please do reach out!
Gideon was very helpful and friendly
Gideon was very helpful and friendly. I would certainly recommend them and him too as his customer service skills plus his politeness was exceptional
2 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving such a great review! We are thrilled to hear that Gideon provided a great service. It is great to hear that you found the service agents helpful and polite. We will be sure to pass on this great feedback. If you need anything further please do reach out, we are here to help!
Concise information given wuth…
Concise information given wuth timeliness and realistic expectations
1 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a great review. We are pleased to here that the information given was good and you appreciate the honest expectations we set. We want to make sure we do not over promise and the guidance we give is in line with the Financial Conduct Authority reporting.
If you need anything further please do reach out, we are here to help!
Very helpful kept me informed been s…
Very helpful kept me informed been s long time
23 september 2026
Antwoord van Consultation Claims
Thank you for leaving a kind review. It is fantastic to hear our service agents have been very helpful and informative.
Explained what was going on with my…
Explained what was going on with my claim,very good
1 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this. If you need anything else please do not hesitate to reach out.
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear that you have found our communication good and regular. If you need anything further please do reach out.
Everything was explained clearly and…
Everything was explained clearly and provided proper information
23 september 2026
Antwoord van Consultation Claims
Thank you for the great review! It is great to hear that everything was explained clearly. If you need anything further please do reach out!
Antwoord van Consultation Claims
Thank you for the kind review, we appreciate you taking the time to leave this!
Great easy to speak to customer…
Great easy to speak to customer services. Sorted the query in no time. Thank you Daniel
29 september 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review. We are thrilled to hear that Daniel provided a great service and was easy to speak with. We will be sure to pass on this feedback. If you need anything further please do reach out.
Antwoord van Consultation Claims
Thank you for taking the time to leave a review, we appreciate this. We are happy to hear that our service agent was polite and helpful. If you need anything further please do reach out.
Excellent service and pretty helpful…
Excellent service and pretty helpful with the service
28 september 2026
Antwoord van Consultation Claims
Thank you for leaving kind review. We are happy to hear that you have found our service excellent. If you need anything further please do reach out.
Antwoord van Consultation Claims
Thank you for leaving a review. We are happy to hear that the information has been clear and to the point. If you need anything further please do reach out.
Very polite and helpful
29 september 2026
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear you have found the information clear and helpful.
Very well spoken very clear and I…
Very well spoken very clear and I understood every thing he said to me , a very polite man
29 september 2026
Antwoord van Consultation Claims
Thank you for leaving a review. We are happy to hear the service agents were clear and polite. If you need anything further please do reach out.
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