I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Toon meer
Bedrijf heeft geantwoord
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Toon meer
Bedrijf heeft geantwoord
I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Consultation Claims
Geschreven door het bedrijf
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Contactgegevens
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Verenigd Koninkrijk
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Communication with company is really…
Communication with company is really good. Kept me informed during every stage of my claim. Staff were always friendly and helpful.
2 oktober 2026
Antwoord van Consultation Claims
Thank you for the kind review, we are thrilled to hear that you have been kept informed throughout and the service agents spoken too have been friendly. If you need anything further please do reach out. We are here to help!
Very helpful and understanding.
I spoke to Jackie and she was very helpful in answering my questions, she was very polite and gave me good information about my case so all in all a very positive experience, thank you 👍😁
8 oktober 2026
Antwoord van Consultation Claims
Thank you for your kind review. We are thrilled to hear that Jackie answered your questions and was polite. We will be sure to pass on this great feedback. If you need anything further please do reach out.
Your representative was friendly chatty…
Your representative Daniel was friendly chatty and made me feel at ease with my claim
8 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a kind review, we appreciate this. We are happy to hear the service agent you spoke to was friendly. Please do reach out if you need anything further.
Quick and easy
1 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a kind review, we appreciate this.
Excellent service!
Excellent service!. Matthew called today to update me and give me some good news. Very good service, very polite and helpful. Would definitely recommend!
8 oktober 2026
Antwoord van Consultation Claims
Thank you for this great review. It is wonderful to hear that Matthew provided a great service and was helpful with any queries. Please do reach out if anything else pops up.
Good clear advice & very helpful.
8 oktober 2026
Antwoord van Consultation Claims
Thank you for the kind review, we are happy to hear the advise given by our service agent was clear and helpful. If you have any further questions please do reach out!
PositivePrya was very patient with me and…
Prya was very patient with me and explained and answered all my questions
7 oktober 2026
Antwoord van Consultation Claims
Thank you for the kind review. We are thrilled to hear that Priya was patient and informative. We will be sure to pass on this great feedback. If you have any further questions then please do reach out.
Antwoord van Consultation Claims
Thank you for leaving a kind review, we appreciate you taking the time to do so. If you need anything further please do reach out, we are here to help!
The customer service rep was supportive…
The customer service rep was supportive and made me understand the message clearly.
6 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a kind review. We are happy to hear that the service agent you spoke to was supportive throughout the process. If you have any questions then please do reach out.
Antwoord van Consultation Claims
Thank you for leaving a kind review. We are happy to hear that Gideon explained everything well. We will be sure to pass on this feedback.
Great communication
Great communication, keeping me well informed. Staff are very able to explain any questions asked.
6 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a great review. We are thrilled to hear that you have been kept informed throughout the process. If anything comes up, please do reach out.
Antwoord van Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this.
Really nice people to deal with much…
Really nice people to deal with much appreciated thanks
6 oktober 2026
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear that you have found the service agents nice to speak with. If you have any questions please do reach out!
SCAM SCAM SCAM!
SCAM SCAM SCAM!
I just found out they have contacted my previous car finance company representing me. I have NEVER heard of this company until today when I received a letter from Blackhorse. Not only that, I also already have a claim in progress with a DIFFERENT claims management company. DO NOT USE THIS COMPANY! They are being investigated by the FCA for falsifying signatures and signing consumers up without their consent. Disgusting, should be ashamed of yourselves and ABSOLUTELY should be shut down. I have reported them to the FCA, raised a formal complaint and threatened to take them to the ombudsman if this matter isn't resolved ASAP. DO NOT USE THEM!
6 oktober 2026
Review zonder uitnodiging
Antwoord van Consultation Claims
We’re sorry to hear about your concerns and take the matters raised in your review very seriously.
We would like to investigate what has happened. However, we have been unable to identify your account from the information provided in the review alone, so we have requested some additional information via Trustpilot.
Once we receive the requested details, we will review the account and the circumstances raised and be in touch directly to work towards resolving the matter.
Update:
Thank you for providing the additional information requested. We have now located the account and we can see we have attempted to make contact in relation to this issue. If you're able to respond we are hopefully able to come to a resolution.
Antwoord van Consultation Claims
Thank you for leaving a lovely review. We are happy to hear that the information was clear. If you need anything further please do reach out!
Antwoord van Consultation Claims
Thank you for leaving a great review! It is great to here that you found Matt knowledgeable. We will be sure to pass on this great feedback!
I really have not had anything to do..
I really have not had anything to do... all done for you
5 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving such a great review! We aim to take the stress out of the claims process and handle everything for you, so it’s fantastic to hear that we were able to do just that and that you appreciate our service.
If you need anything further, please don’t hesitate to reach out. We’re always happy to help!
Simple and easy.
5 oktober 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review. It is good to hear that you have found the process simple and easy. If you need anything further please do reach out!
Antwoord van Consultation Claims
Thank you for taking the time to leave a positive review, we appreciate this!
Excellent help and advice especially…
Excellent help and advice especially from Jackie
25 september 2026
Antwoord van Consultation Claims
Thank you for the kind review. It is great to here that Jackie provided a excellent service, we will be sure to pass on this great feedback. If you need anything further please do reach out, we are here to help!
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