I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Toon meer
Bedrijf heeft geantwoord
Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Toon meer
Bedrijf heeft geantwoord
I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Consultation Claims
Geschreven door het bedrijf
We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.
WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.
REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.
ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.
Contactgegevens
First Floor, 8 Princes Parade, Liverpool, L3 1DL, L3 1DL, Liverpool, Verenigd Koninkrijk
- 0333 053 7404
- enquiries@consultationclaims.co.uk
- consultationclaims.co.uk
4,6
Uitstekend
1K reviews
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Antwoord van Consultation Claims
Thank you for the kind review. We are glad to hear that you have found our service agents professional and polite. Please do reach out if you need anything further.
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear that the service has been good. if you need anything further please do reach out.
Antwoord van Consultation Claims
Thank you for leaving a good review. We are glad you have found the communication good. If you need anything further please do not hesitate to reach out, we are here to help!
N/a nothing its good
Im not sure to be honest I'm hoping they will get me some money back then I will leave a very good review
1 oktober 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a good review, we appreciate it.
I’m suffering at the moment and the…
I’m suffering at the moment and the young lady I spoke to was wonderful
Kind regards
V Gardner
15 oktober 2026
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear that the service agent you spoke to was supportive. If you have any further questions please do reach out.
good communication
14 oktober 2026
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear that the communication was good. If you need anything further please do reach out.
Polite and informative
14 oktober 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review. We are thrilled to hear that the service was polite and you felt informed. We are here if you have any further questions.
Antwoord van Consultation Claims
Thank you for leaving a kind review. We are happy to hear that you found the service agent helpful and clear. If anything else is needed, please do reach out!
Good service, they always make you feel a valued customer
Good experience with the team member
14 oktober 2026
Antwoord van Consultation Claims
We appreciate you taking the time to leave a review. We are thrilled to here that you have had a good experience. If you have any further queries please do reach out.
Great customer service
Explained everything well and made it all straight forward. For us to understand where we are and what is happening.
7 oktober 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review. We are thrilled to hear that everything was explained clearly and you were able to understand the next steps.
I received Excellent customer service
I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommended this company for the friendly professional service!
14 oktober 2026
Antwoord van Consultation Claims
Thank you for the kind review. We are thrilled to hear that the service agent you spoke to was knowledgeable and friendly. We will be sure to pass on this great feedback. If you need anything further please do reach out, we are here to help!
By taking to someone
By taking to someone, not by emailing or answering questions on line .
13 oktober 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review, we appreciate it.
The girl on the phone was very…
The girl on the phone was very informative and very polite .And explained all about the claim and how things are proceeding .Great job
5 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a kind review. We are happy to hear that you found the service agent informative and polite. If you need anything further please do reach out.
Brilliant Customer Service
I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions.
The young lady I spoke to, sorry I can't remember her name, was extreemly helpful. Shes checked on my details and confirmed that there was no action re contacts on my details. She also updated me on the ongoing claims situation and advises Consultation Claims will contact me when there is any updates etc.
I was very pleased and releaved after talking to your colleague.
Thank you.
13 oktober 2026
Antwoord van Consultation Claims
Thank you for leave a great review. It is fantastic to hear that the service agent you spoke to was able to provide all details required to effectively answer your queries. If you need anything further please do reach out, we are here to help!
The advisor was very friendly and polite
13 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a great review. We are thrilled to hear you have found our service agents friendly and polite. Please do reach out if you need anything further.
Antwoord van Consultation Claims
Thank you for the kind review. We are happy to hear you have found our service agents good. If you need anything further please do reach out.
Antwoord van Consultation Claims
Thank you for the kind review. We are thrilled to hear that the service agent provided a clear explanation of where the claims are at. If you need anything further please do reach out, we are here to help.
Knowledgeable.
Knowledgeable.
Would be good to be reminded a succinct agreement/final payment pending successful outcome.
Was told £800, but not sure if that was gross or net after discounting your company’s cut.
12 oktober 2026
Antwoord van Consultation Claims
Thank you for taking the time to leave a review. We are happy to hear that you found the service agent knowledgeable.
In terms of the potential redress the Financial Conduct Authority have estimated an average of £830 per agreement however, this cannot be guaranteed. This is before any deductions for the work we have completed. The FCA redress scheme is currently being legally challenged and is due to be heard at a tribunal this December or next February, until then there is a pause on any redress.
When we have further updates we will be sure to make contact via email or telephone. If you have any additional questions please do reach out as we are here to help.
The phone call I had today was helpful
12 oktober 2026
Antwoord van Consultation Claims
Thank you for leaving a review, we appreciate you taking the time to do this.
We are happy to hear that the telephone call today was helpful and we will be sure to pass this on to the agent you spoke with.
With you leaving three stars, we wonder if there is anything further we can do to support you through the claims process with ourselves. If there is then please do reply or reach out as we are here to help!
The information given was clear an understandable.
I am simply satisfied with the answer I was given.
8 oktober 2026
Antwoord van Consultation Claims
Thank you for the great review, we appreciate you taking the time to leave one. If you need anything further please do reach out.
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