Consultation Claims Reviews 

1.060
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening

Over Consultation Claims

Geschreven door het bedrijf

We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.

At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.

WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.

REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.

ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.060)

1.051 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely people to talk to very helpful…

Lovely people to talk to very helpful clear and friendly

2 september 2026
Logo Consultation Claims

Antwoord van Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you have found our service agents helpful and clear. If you need anything further, please do reach out. We are here to help!

Beoordeeld met 4 van de 5 sterren

Emiel was very helpful.

2 september 2026
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Antwoord van Consultation Claims

Thank you for leaving a review, we are happy to hear you found the service agent helpful. If you need anything further please do reach out, we are here to help!

Beoordeeld met 5 van de 5 sterren

Customer first

Great customer service

26 augustus 2026
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Antwoord van Consultation Claims

Thank you for the great review, we are happy to hear you have found our service great!

Beoordeeld met 5 van de 5 sterren

Friendly and well explained

Friendly and well explained

2 september 2026
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Antwoord van Consultation Claims

We appreciate you leaving a review! We are very happy to hear you have found the service agents friendly and the information was explained well. Please do reach out if you need any further support.

Beoordeeld met 5 van de 5 sterren

Very informative and knowledgeable

Very informative and knowledgeable, clear update provided

1 september 2026
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Antwoord van Consultation Claims

Thank you for the review! We appreciate you taking the time to leave this. We are thrilled to hear you found the service informative. If you need anything further please do reach out!

Beoordeeld met 3 van de 5 sterren

I applied for this last year and not…

I applied for this last year and not heard anything till someone had called me.

25 augustus 2026
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Antwoord van Consultation Claims

We appreciate you taking the time to provide your feedback.

We have reviewed your account and can confirm that you signed up with us on 8 April 2026. Since then, we have sent a number of email communications providing claim-specific updates, as well as information regarding the ongoing legal challenge to the Financial Conduct Authority’s redress scheme. Our records indicate that these communications have been successfully received and opened.

If you have any questions regarding the progression of your claim, the delays currently being experienced, or any other aspect of the process, we would be more than happy to arrange a call with you to discuss these further and address any concerns you may have.

Please let us know if you would like us to arrange a call. We are here to help and will be happy to provide any assistance or clarification you may need.

Beoordeeld met 5 van de 5 sterren

To the point

Everything straight forward and easy to digest

25 augustus 2026
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Antwoord van Consultation Claims

We appreciate you leaving a review and are happy to hear you have found everything straightforward, this is something we strive for. If you need anything further please reach out!

Beoordeeld met 5 van de 5 sterren

Clear explanation by Mathew

Everything was explained by Mathew very clearly and not rushed, he was only satisfied when I confirmed I was happy with what he had just said to me

1 september 2026
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Antwoord van Consultation Claims

Thank you for leaving such a great review! We are thrilled to hear that Matthew provided a great service and you were satisfied with the service received. If you need anything further please do reach out!

Beoordeeld met 5 van de 5 sterren

Staff very knowledgeable and done all…

Staff member Giddian very knowledgeable and done all security checks beforehand,customer service was great.

1 september 2026
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Antwoord van Consultation Claims

Thank you for leaving a review, we appreciate it! We are happy to hear Gideon provided a knowledgeable update. We will be sure to pass on this great feedback!

Beoordeeld met 5 van de 5 sterren

Update on claim

Just returned a missed call with consultation claims, spoke to Daniel who told me it was just a courtesy call to keep me updated on my claim. Very polite and informed me that my claims were being dealt with and would be in touch again when they have more news. Fully satisfied with their communications and fingers crossed for a rewarding outcome.

1 september 2026
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Antwoord van Consultation Claims

Thank you for the fantastic review! We are thrilled to hear that Daniel provided excellent service and was polite on the telephone call. We will be sure to pass on this great feedback. If you need anything further please do reach out, we are here to help!

Beoordeeld met 5 van de 5 sterren

Very good service an polite friendly…

Very good service an polite friendly operator

1 september 2026
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Antwoord van Consultation Claims

Thank you for the review! We are happy to hear you have found our customer service agents polite. Please do reach out if you need anything further!

Beoordeeld met 5 van de 5 sterren

Friendly and professional

The gentleman I spoke with was very informative, professional, friendly but above all very clear and concise with the information shared.

1 september 2026
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Antwoord van Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you found us informative and clear when providing an update. If you have any further questions let us know!

Beoordeeld met 5 van de 5 sterren

Great customer service!

Polite man who listened and was helpful, great customer service, complete opposite when I spoke to competitor beforehand who couldn’t be more rude if he tried. Glad I chose this company!

28 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving such a lovely review — we really appreciate it! We’re very happy to hear that you found our service agent polite and helpful.

We’re sorry to hear that you had a negative experience with a competitor. Please be assured that we’re always here to provide you with great support and are more than happy to answer any questions you may have.

Beoordeeld met 5 van de 5 sterren

They keep me updated with there…

They keep me updated with there findings very much appreciated

25 augustus 2026
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Antwoord van Consultation Claims

Thank you for the nice review! We are happy to have been kept informed. If you need anything further please do reach out!

Beoordeeld met 5 van de 5 sterren

Very informative with updates

Since the start of the claim process I have been updated regarding the status of the claim regularly with emails or phone calls. Very helpful with explaining what is happening at this stage .

28 augustus 2026
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Antwoord van Consultation Claims

Thank you for the kind review! We are happy to hear you have been kept informed throughout the process, this is something we strive for. If you need anything further please do reach out, we are here to help!

Beoordeeld met 5 van de 5 sterren

I spoke with Matthew earlier today

I spoke with Matthew earlier today , and he was very helpful, and explained all the latest updates on my claims !

28 augustus 2026
Logo Consultation Claims

Antwoord van Consultation Claims

We are thrilled to hear you found Matthew helpful and they explained everything clearly. We will be sure to pass on this great feedback! Thank you for leaving a review!

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