Consultation Claims Reviews 

1.061
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an issue with phone calls from other claim companies stating they were acting on Consultation Claims instructions. The young lady I spoke to, sorry I can't remember her name, was extreemly he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Knowledgeable. Would be good to be reminded a succinct agreement/final payment pending successful outcome. Was told £800, but not sure if that was gross or net after discounting your company’s c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received Excellent customer service! The staff were friendly when I spoke to them over the telephone. They were very knowledgeable and updated me with all the information clearly! I Highly recommend... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening

Over Consultation Claims

Geschreven door het bedrijf

We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.

At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.

WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.

REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.

ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4 sterren
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4,6

Alle reviews

(1.061)

1.051 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I spoke with Matthew earlier today

I spoke with Matthew earlier today , and he was very helpful, and explained all the latest updates on my claims !

28 augustus 2026
Logo Consultation Claims

Antwoord van Consultation Claims

We are thrilled to hear you found Matthew helpful and they explained everything clearly. We will be sure to pass on this great feedback! Thank you for leaving a review!

Beoordeeld met 5 van de 5 sterren

Very good clear on there instructions

Very good clear on there instructions

28 augustus 2026
Logo Consultation Claims

Antwoord van Consultation Claims

Thank you for taking the time to leave a review! We are happy to hear you have found our service clear. If you need anything further please do reach out!

Beoordeeld met 5 van de 5 sterren

The agent was so honest

The agent was so honest, profession and gave me so much confidence in my claim. It is comforting to be advised by an honest person

27 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving such a lovely review! We are very happy to hear that you found the service agent honest and professional. If you need anything further please do reach out, we are here to help!

Beoordeeld met 1 van de 5 sterren

They stated he was sending paper to…

They stated he was sending paper to sign I have not received this

27 augustus 2026
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Antwoord van Consultation Claims

We appreciate your feedback. We are upset to hear that the sending of documentation may not have been actioned correctly, this falls below our service expectations.
We are happy to arrange a telephone with yourself to get this problem resolved. We will communicate this via email to arrange a time that suits you best.

Beoordeeld met 5 van de 5 sterren

Excellent service and everything…

Excellent service and everything clearly explained.

27 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving a great review, we are happy to hear you have found our service excellent and everything has been clearly explained.

Beoordeeld met 5 van de 5 sterren

Keeping me updated regularly regarding…

Keeping me updated regularly regarding my claim. And very friendly staff

26 augustus 2026
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Antwoord van Consultation Claims

We appreciate you taking the time to leave a review! We aim to keep our clients informed of the process so are happy to hear we have achieved this with yourself. If you have any further questions please do reach out!

Beoordeeld met 5 van de 5 sterren

My claim

Excellent service
Very polite gentleman

26 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving a kind review! We are happy to hear you have found our service excellent.

Beoordeeld met 5 van de 5 sterren

The form was very easy to fill out

The form was very easy to fill out, they have been very informative all the way through with emails and phone calls, to let me know the status of my case.

26 augustus 2026
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Antwoord van Consultation Claims

We appreciate you leaving such a great review! We are thrilled to hear that you found the sign up process easy and appreciate our contact providing updates. If you have any further questions please do reach out, we are hear to help!

Beoordeeld met 4 van de 5 sterren

Updating

Minimum of contact to update in positive way.

26 augustus 2026
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Antwoord van Consultation Claims

We appreciate you leaving a review! If you have any further questions please do reach out but we will be in touch via email or telephone with any further updates!

Beoordeeld met 4 van de 5 sterren

Good

Very good chat

26 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving a review, we appreciate it!

Beoordeeld met 5 van de 5 sterren

Great customer service

Pleasant & informative conversation regarding my claim. Happy with the level of communication.

26 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving such a great review! We are happy that you found our communication informative. If you do have any further questions please do reach out!

Beoordeeld met 5 van de 5 sterren

Spoke to Jackie who was very…

Spoke to Jackie who was very informative and helpful to speak to.

26 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving a review! We are thrilled to hear you found Jackie informative and helpful. We will be sure to pass on this positive feedback!

Beoordeeld met 5 van de 5 sterren

Nice to have a phone call from Gudian a…

Nice to have a phone call from Gudian a member of your team just updating me about my claim, he was very helpful,easy to talk to and very polite.

26 augustus 2026
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Antwoord van Consultation Claims

We appreciate you taking the time to leave a great review! We are thrilled to hear Gideon was helpful and polite. If you need anything further please do reach out, we are here to help!

Beoordeeld met 5 van de 5 sterren

Straight forward communication

Straight forward communication, easy to follow process , clear advice given

26 augustus 2026
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Antwoord van Consultation Claims

We appreciate you leaving a review! We are happy to hear you have found the communication straight forward, if you need anything further please do not hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

…curtisy call

Very good telephone conversation.....all good

25 augustus 2026
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Antwoord van Consultation Claims

Thank you for the great review! We are happy you have found everyone all good!

Beoordeeld met 5 van de 5 sterren

Nice fella

Nice fella , helpfull

25 augustus 2026
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Antwoord van Consultation Claims

Thank you for leaving a kind review!

Beoordeeld met 4 van de 5 sterren

Timeline informed

Today, I received update of the progress for the car finance claim. Still it's takes long as long as stretches next year for the result but the update on the phone surprisingly was informative and reassuring in terms of customer service.
Gideon and Matthew were staff from this company today to keep me informed and I'd give them good reviews with pleasure.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Consultation Claims

Thank you for leaving a detailed review! We are thrilled to hear you received great service and will provide the feedback to the agents mentioned, they will be thrilled.
Unfortunately the process is delayed at the moment, this is due to the Financial Conduct Authority redress scheme being legally challenged. We do not have any control over this but whenever we do have an update we will sure to be in touch. If you have any questions please do reach out!

Beoordeeld met 5 van de 5 sterren

Very helpful

The guy l spoke to on the phone was very helpful and polite and friendly. He explained everything to me and anything l didn't understand he went further into details..

25 augustus 2026
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Antwoord van Consultation Claims

We appreciate you leaving such a great review! We are thrilled to hear the customer service agent explained everything clearly and answered any questions. If you need anything further please do reach out!

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