The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So far I have not had a great experience using ContactsDirect. This company was listed as the only online provider of contacts that accepts my insurance so I had limited options if I wanted to use my... Toon meer
Price first. I have only so much benefit with my Medicare Advantage plan. You had what I needed, both quality brands. You're local, sort of, being in Ohio. The ordering was easy once I chatted wi... Toon meer
Bedrijf heeft geantwoord
Don't remember her name, but phone rep helped me with my order and provided a coupon code for additional savings! She was patient and kind:) thank you!!!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Contactgegevens
Luxottica Place 4000, 45040, Mason, Verenigde Staten
- contactsdirect.com
4,2
Goed
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
YOUR MADE THE SAME MISTAKE AS BEFORE!!
YOU SENT OUT THE SAME PRODUCT!!! WHICH WAS INCORRECT!! YOU WERE SUPPOSED TO FIX THE ERROR, NOT MAKE THE MISTAKE AGAIN!!!
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Link to insurance plan helps
Easy process to load prescription and place order. The link to my Humana ins account helped to avoid additional work on my part to use the insurance benefit. Contacts shipped and were received in less than a week.
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
My daughter loves them
My daughter loves them. We tried the energy one this time around and she said they are much more comfortable. Thank You!
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Pro & Cons
Pro: Easy to order and upload the prescription.
Cons: Prices went up significantly
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Unable to reach customer service
Unable to reach customer service. Had a problem with shipping my order, so I called them, but the phone system just tells you to use live chat instead. Chat told me I'd be connected with an agent in a few minutes, but after more than 10 minutes I gave up. Finally tried sending them an email but it shouldn't be this hard just to reach someone to help me with a simple incorrect zip code.
23 juli 2026
Review zonder uitnodiging
Antwoord van ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Fast accurate service!
Very reasonably priced contacts, no BS add on fees like some of the other companies. I will order from this company going forward. 😊
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The ease of ordering and quick delivery
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Reliable Service
Product came as scheduled and are of good quality. I will order from ContactsDirect again.
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Contacts arrived just as ordered and in…
Contacts arrived just as ordered and in reasonable time
23 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Antwoord van ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
My order was supposed to be here on…
My order was supposed to be here on July 14th it is the 16th and I still have not received them or had any updates I emailed and no response
15 juli 2026
Antwoord van ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
What made this experience great was how easy it was to place order
What made this experience great was how easy it was to navigate the page. ContactDirect handle the insurance part for my order which was fully covered by my issuance company, that never has happened when I place an order through my doctor's office. my order came within three days to my mail box.
14 juli 2026
quick and Easy
10 juli 2026
My contacts arrived quickly and the…
My contacts arrived quickly and the discounts and insurance combo made this a very good deal for me.
15 juli 2026
Problem with the delivery address
Problem with the delivery address, maybe me or could have been shipped. A second order was promptly shipped out and arrived two days later.
8 juli 2026
Received product on time
Received product on time, authentic product at decent prices. Will shop again. Delivery within 5 days of ordering including verifying prescription.
11 juli 2026
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