Cosmetic Couture College Reviews 

I did my training on Thursday, Friday and Saturday.
I trained in quite a few things with 3 different trainers and all 3 days I really enjoyed.
Not only were the trainers very lovely and so down to earth they were also very knowledgable and answer any questions you may haves
I have come away more than happy with the training I was given and ready to start my new treatments.
I enjoyed it that much I have booked on another course on the 28th.
Thankyou so much to all the woman and guys here.
You do amazing x

My experience at cosmetic couture was fantastic the tutor was second to none Lorraine Darker was her name , she was so nice she really put me at ease. Her knowledge that she passed on to me was very informative and interesting, she made the whole session enjoyable and I gained so much practical experience thanks to the models provided. Lorraine went above and beyond by sending me all the links of equipment that I could purchase and any information she thought would aid my confidence in doing the CO2 application on my own patients.

My second time training here.. amazing.. both trainers Jane and Izzy were great x

*EDIT*....My review is for Cosmetic Couture UK and Ireland. My initial point of contact was made about the course being advertised on the UK FB page. All enquiries and payments were dealt with by a girl called Paige in CC UK. The Belfast training location is also advertised through Cosmetic Couture UK. No mistake here.
*EDIT 2*...Can you explain then why Cosmetic Couture Education took my money? Why my correspondence was with Cosmetic Couture Education? Super unprofessional the more this goes on. Smh.
I didn't receive a receipt for same either so you might get on to your Cosmetic Couture Training Ireland branch and arrange that for me? Least you can do for £800. Cowboys.

Hugely disappointed with Cosmetic Couture Training. I chose this company for pdo thread training after seeing and believing their positive and professional online presence. I have had very poor training in the past and really thought this time I was going with a great company, the top of their game. How wrong I was!
I decided on training in Belfast as it's a 2hr drive for me rather than flights and hotel stay etc (which I was prepared to do and so thankful now I didn't)
I made enquiries and booked the 1 day training which was £800. This was to include 5 modes of treatment (mono,cog,fox eye,nose lift and lip flip)
Hands on, practical course was to run 10am-6pm with prior at home online reading.
I was contacted the day before to say we would start at 11am. No problem.
On arrival, I was told 1 model cancelled, which left us with 2. Not a whole lot of faces to practice on, I got some cogs and monos to do. Started hands on around 1pm, finished by 2.30pm(ish) Certainly not enough to leave feeling confident in delivering these treatments. The trainer (who was very nice) offered to organise another mornings training which meant another 4 hrs travel and another closed clinic day and loss of earnings for me. Not ideal but "models cancel" which is understandable. A much bigger model bank is needed really if courses are advertised and sold with the words 'plenty of models'
I returned a few weeks later (another 4 hr drive and closed clinic for me) to the same situation, not enough models!! The one 'model' I got for fox eye threads did NOT need this treatment so demonstration of 'before and after' wasn't effective at all.
Again, I left day 2 (1 model) with 2 out of 5 treatments incomplete so couldn't get certified for my 1 day course.

My trainer was very embarrassed about this situation and offered to come to my clinic where I could guarantee ample models.
I contacted Cathy with my issues around all this wasted time and inadequate training, suggested completing it in my clinic, sourcing my own models. Communication had become very slack at this stage, unlike before I paid for my course so I had to follow up a second and third time to get an answer.
Eventually she said I had to go back to Belfast for 1 model to do the 2 outstanding treatments.
Another 4 hour drive, closed clinic with loss of earnings and potential no show from the model. I was very reluctant. "Models cancel, that's out of our control" isn't something I wanted to hear again!
Finally I expressed my reluctance to attend a third time for reasons above and suggested to Cathy that of the 5 modules I should have had (100%) 2 are incomplete (40%) so would be happy to be certified for 3 completed (60%) and refunded for 2 incomplete.
I thought this was a very reasonable request all things considered.

I have been told at the end of all this carry on that the last 2 were separate courses and when I sent screenshot of me asking for confirmation of what was included in the course (confirmed by Cathy) she told me "we had you back twice" like it was a favour and that my only option was to travel a third time or she can send me a video to watch at home!!!!

For a company that blazes the trail for non medics and fights for non medic recognition in aesthetics I find it absolutely shocking that sending someone a video of how to inject a POM, put a cannula up someones nose and send them off is classed as sufficient 'training'

So, after 2-3 days training on what was to be a 1 day course I am £800 down with no certification! Cowboys come to mind.

I really had more faith in Cosmetic Couture Education. Such bad practice. Both clinically and professionally. If this company gets it so wrong, who I wonder can get it right.

I've just gotten home from another visit at cosmetic couture, I was greeted by Paige on the reception 💕
ive never had my nose done before, I was reluctant to have it as its been broken twice and after a nose jobe it still didnt look straight also a scar on the bridge.. well its the straightest it has ever been im so pleased with the results, Lewis the practioner was absolutely brilliant, Lewis you are excellent at your job, as well as training the 2 trainees, well done girls your doing great. Lewis answered all their questions I actually learned a bit myself,
Thanks very much cosmetic couture I really appreciate you all 😊💕💎

Tutors are really professional and teach to a really high standard

I have done multiple courses at cosmetic couture and will continue to do more

I would love to share my experience of training with Cosmetic Couture in Endopulse with Kyle. The course thoroughly met my expectations and more. I came away having learnt a new skill and treatment and really keen to get started. Kyle is very knowledgable and thorough and explained absolutely everything. He mentored well throughout the day and has a really nice teaching manner. I have enrolled on my level 7 pathway and I am really looking forward to starting this course. Thank you for a lovely day.

I have attended several training courses with Heather and cannot recommend her highly enough.

She is extremely thorough and ensures that every aspect of the training is fully understood before you leave the academy, from pre and post care, to expected results, potential complications, and managing client expectations.

Heather is exceptionally knowledgeable and delivers her expertise in a clear and straightforward way. I have thoroughly enjoyed each course I have completed with her and always leave feeling confident to treat my clients. My favourite training so far has been PRP, a treatment I also love having myself.

I would highly recommend booking a course with Heather, you will not be disappointed.

Very informative, learnt many new things , Stephanie is very helpful and always willing to help if you are struggling with anything . Looking forward to my next levels. I highly recommend

Had the plasma treatment by Lorraine. Lovely woman very welcoming all around great experience

Did my CO2 fractional laser course with Lorraine who was an absolute delight. she was very thorough and went over all the aspects. Couldn’t recommend cosmetic couture enough I will never go anywhere else in my training from start to finish and absolutely amazing experience.

Started my journey to remove some unwanted tattoos today.

Staff were great, friendly, professional and kind.

Straight forward process I was in and out in no time.

Highly recommend this clinic.

⭐☆☆☆☆ Avoid Cosmetic Couture – Unfair Policies, No Refund, No Support

I booked a course with Cosmetic Couture and had a terrible experience. They cancelled my course at the last minute and refused to refund me. Their terms and conditions say they can cancel within 72 hours (including weekends), which means if your course is on Monday, they can call late on Friday evening and cancel with no regard for your time or costs.

I had already paid for my train tickets, hotel, and closed my clinic to attend, but Cosmetic Couture took no responsibility for these losses. They even state they are allowed to cancel up to three times, which feels completely unfair and like a way of taking your money without guaranteeing training.

On top of this, I submitted a formal complaint three times – and they never responded to me at all. This shows a complete lack of professionalism and accountability.

Cosmetic Couture does not put students first, their policies are unreasonable, and their customer service is non-existent. I strongly warn others to avoid booking with them. They are saying we cancill your your course when we want and we dont give your money back and we dont care if you have booked hotel train and close your clinc and we can cancil your course 3 times because our term and condition say that. Even I never never sing any terms and conditions because I parchased the course via whats up adverb. I believe this is froud what they are doing. They say we take your money we cacel your course when we want and we dont give your money back and we dont care how maney times you need rebook hotel train and close your clinc.

I initially had booked to be a model for HIFU for my jawline and jowls. Unfortunately, as I have fybromaliga in my legs and feet, after completing and disclosing this on the health questionnaire on my arrival, the practitioner, Cathy, wanted to do a consult with their medic who advised her I could never have it. I explained my own GP had given the green light. Cathy said if I could get a letter from my GP, then she would do the procedure herself for me. I think she meant again at model price even though she is a practitioner but not sure. While this offer appreciated I found her delivery of information and manner quite abrupt, compared to her trainee practitioner who was also there. So, while this was very disappointing for me, her thoroughness for safety is apparent and shows generally this is a practice that . wants to ensure client safety and that they have a medic on hand for consultations. Instead I was offered a 6 point facelift using Botox and told it would also help improve my jowl area; which is what I had wanted to target, although it would do so differently. This was quite a bit more money, (£99 instead of £39 for HIFU as a model, as I had £60 on my account which they offer you when you start going there. I wish I hadn’t taken an account out) The other practitioner who carried out the 6 point procedures was extremely knowledgeable and had a lovely manner. She carefully explained what she was doing at each point to me and the two trainees in the room. I felt very at ease and the procedure was painless and carried out with care. I am not seeing any noticeable difference at the moment in either crows feet, glabella or skin around jawline/jowls. Having had Botox twice before there and needing 2 tops ups after one did not work at all and on the second time, only a slight improvement in the following 10 days, I am hoping for more effective results this time. It has only been 2 days at the time of this review though and I know it can take up to 10 days so I remain hopeful that the product used will take more effect. What was disappointing was to learn if top ups were needed in the next 14 days, these would cost £40 for upper face and £60 for lower. This now explains why I had £120 less in my account than I believed I still had. This had never been told to me before and was a bit of a shock. I am quite upset that this was not disclosed at any point in my previous visits having Botox as I was told I could just pop in for a top up if needed. I believe this should have been verbally declared that there would be a charge at each of those visits, before I went ahead. I have had Botox done at other places and the top up is always included in the original price as part of aftercare up to 2-4 weeks later if needed. All of the staff I have dealt with are very nice and friendly but I can’t afford to return for too ups and probably won’t return.
I can’t fault the practitioners who I’ve dealt with but I’d be careful and advise really checking the small print before buying into the offers and the account deal they offer customers

Im nyan all my course done we with college and level4 with stephane as well amazing im so comfortable thanks

I’m coming to the end of my level 4 with Stephanie and she’s been an amazing tutor. She’s extremely knowledgeable and does everything she can to ensure you understand the modules and is always on hand when help is needed. I can’t recommend her and cosmetic couture enough. If your wanting to complete your levels and really gain in depth knowledge along the way, the cosmetic couture should be your choice,

Cosmetic Couture shaped my future in the industry! I trained with Maxine 7 years ago and she has been my biggest inspiration since . I am now completing my L5 & 7 with the team and they are so supportive especially as a non medic in these challenging times I am confident with the constant support from Cosmetic Couture and Maxine champions our often unheard community!! THANK YOU

Would give zero stars if I could

I have spent thousands of pounds with Cosmetic Couture over the years, but the way I and my friend have been treated recently is appalling. The standards have nosedived, and the attitude of staff is shocking.

My friend, who had genuine health concerns, could not use her voucher. At the time of purchase, no terms and conditions were read out — all they wanted were bank details. No welcome email, no written voucher, no explanation of how or when it had to be used. Later, she offered to transfer it to me, which would have made no difference to Cosmetic Couture financially, especially given my loyalty as a paying customer. Instead, all they offered was to “extend” her voucher — but by then their attitude had been so disgusting and appalling that she was terrified to even go back into the place.

When I tried to raise my concerns, I was hung up on three times, despite being nothing but polite. Emails of complaint have either gone ignored or I’ve been falsely told I’d already had a response when I hadn’t. The cocky, dismissive attitude of both the new receptionist and Mary — who calls herself the manager — is astonishing.

On top of that, the standards of practice have become unacceptable. On one occasion, I was booked in for the first appointment of the day before a long drive to London. Instead of being seen, I was made to wait nearly 2.5 hours because they didn’t even have the Botox in stock. I stayed polite, sat quietly in my car, but it delayed my journey massively. On another occasion, I walked into the treatment room to find four trainees filming my face with their phones from inches away without my prior consent. I appreciate trainees need to learn, but not asking beforehand — especially when I suffer from anxiety — was humiliating. I was bare-faced and uncomfortable, and to hear them all saying “send me that video” was completely unacceptable.

Cosmetic Couture has failed to respond to complaints, failed to show respect to loyal customers, and in my view has developed a don’t-care attitude. The customer service I’ve experienced has been the worst I’ve ever known — cocky, dismissive, and frankly common as muck.

I would urge anyone considering them to do your own due diligence on Companies House before handing over money. Personally, I would never lodge a penny with them again.

If the CEO really knew how customers are being treated, I imagine she would be horrified — but I cannot comment for her. What I can say, based on my experience, is that this business has become unprofessional, untrustworthy, and careless. An absolute disgrace.

Avoid at all costs.

IN RESPONSE TO YOUR REPLY;
Your reply only highlights the issues at the heart of this complaint.

At the time of purchase, no terms and conditions were provided, no voucher was issued, and nothing was put in writing. All that was taken were card details. Only when a problem arose were “non-transferable” rules suddenly enforced. That is not fair dealing — it is moving the goalposts.

My friend had legitimate health reasons preventing her from using the voucher. A professional company would have shown basic flexibility or compassion. Instead, your staff were dismissive, evasive, and defensive.

It is also disingenuous to accuse me of threats or disrespect when in reality all that was asked for was clarity and fairness. Raising genuine concerns does not justify being spoken to in such a manner, nor does it excuse the appalling customer service we experienced.

All calls are recorded apparently, we shall see you in court.

Having spent thousands with your business over the years, the decline in standards is glaring. The scheme appears designed to take cash up front without clear documentation or safeguards. Customers should think very carefully before handing money over to a company operating in this way.

Given the history of complaints, unanswered correspondence, and the way money is taken without transparent terms, one has to wonder about the stability and integrity of the business itself. I would urge anyone considering spending here to check the company’s filings at Companies House before parting with their money.

❌ Do NOT waste your time or money here!
This place is not an academy – it’s one of the most unprofessional experiences I’ve ever had.The tutors and office staff were rude, there was zero support with assignments, and the whole environment was demotivating. I paid to level up my qualifications but ended up completely shocked at the poor standards.I’ve already applied to court and reported this to Qualifi. Please avoid this place and find a proper training provider. I cant explain my feelings! I feel I completely wasted both my money and my time!

I was fortunate enough to have Dean, today, whom immediately put me at my ease.
Dean is super efficient, supportive and knowledgeable. He understood my requirements and carried them out with professional care.
Dean has a warm, relaxing personality, which makes the client feel comfortable.
A total credit to the company as a representative of their brand.