Fabulous support from Kelsey who helped me select the correct size (55cm) pendant lampshade with a suitable colour lining plus the light fitting and globe bulb. My emails over a week or more with sev... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Giving private members club vibes. I wanted a pair of teal statement lampshades to tone in with my new teal/leaf living room decor. These lampshades fit the brief perfectly. I have purchased statement... Toon meer
Bedrijf heeft geantwoord
Lovely shop, carries lovely individual pieces that you won’t see everywhere. Great staff, knowledgeable and helpful. Happy to get items from Edinburgh store for you to look at, no obligation to purch... Toon meer
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I found their physical shop in Glasgow which is really lovely and filled with interesting and well presented lighting though I didn’t buy anything that day. Later in searching for a gift I looked... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cotterell & Co - Providing high quality lighting, lamp shades, bespoke lighting, furniture, mirrors, homewares & gifts since 1952.
Contactgegevens
Carnoustie Place 28-30, G5 8PH, Glasgow, Verenigd Koninkrijk
- 01414295648
- hello@cotterellandco.com
- cotterellandco.com
4,7
Uitstekend
469 reviews
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Lovely showroom in Edinburgh and then…
Lovely showroom in Edinburgh and then so easy to order online. Fast delivery and very helpful customer service team. We love our lights and tables. Thank you !
21 mei 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for taking the time to write such a positive review. We are delighted that you love your items! We hope you visit our showroom again soon.
Best Wishes,
Cotterell & Co.
I have not yet had my delivery
I have not yet had my delivery or any information about when I might receive it. So I’m afraid the jury is still out.
25 mei 2023
Review zonder uitnodiging
Antwoord van Cotterell & Co
Hey Jane,
Thank you for taking the time to leave us a review. We have looked into this and what you have ordered contains a bespoke, handmade to order lampshade that has a three - four week lead time. You should expect to hear from us when your shade is ready in five - twelve days as per our lead time.
If you would like any updates or further information regarding your order please contact us at hello@cotterellandco.com
Kind Regards,
Becky
Beautiful ikat lampshade
Beautiful ikat lampshade, good quality delivered within time frame given. Helpful customer service who helped me prior to purchase.
17 mei 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for leaving us such a positive review, we really appreciate you doing so.
We are glad we were able to help you find the perfect shade.
Let us know if there is anything more we can assist you with.
Kind regards,
Cotterell & Co.
Excellent service
10 mei 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for taking the time to write us such a positive review, it is greatly appreciated.
Kind regards,
Cotterell & Co
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for taking the time to write us a review, your positive comments are greatly appreciated.
We hope you like your new cushion, please do contact us if we can help you with any future home interior needs.
Kind regards,
Cotterell & Co.
This company is fantastic! Across all branches and online!
This company is fantastic! Amazing communication, super quick postage, efficient and friendly in my moment of need ... rugby coach trophies that were not to be found anywhere at short notice. In forever in your debt. They went down a storm. Thank you thank you thank you. 😊
26 april 2023
Antwoord van Cotterell & Co
Hello,
Thank you for the brilliant review, and the 5 stars. So glad we could help!
Regards
Cotterell and Co Sales Team
Very good customer service
I ordered a pendant light fitting from the Cotterell website, however before I did that I had some communication with the team online and they were really helpful letting me know which items were in stock. Sadly, the fitting I ordered is unsuitable and I have had to return it - however, easy return straight to the Edinburgh store with help from the very nice staff there, as well as the Newcastle office. Next time, I'll go into the shop to make sure I get a piece that is right for my space! There really is a fantastic selection of light fittings and accessories at Cotterell - great place to shop, and suits all budgets.
16 april 2023
Antwoord van Cotterell & Co
Hello,
Thank you very much for taking the time to post a review. We really appreciate the 5 stars
Regards
Cotterell and Co Sales Team
Excellent products
Excellent products
Bespoke and of very high quality.
Staff are lovely also.
6 april 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for the high praise and for leaving us a 5 star review, it is greatly appreciated!
We hope the sculpture and bowl were sufficiently grey enough for your décor.
Kind regards,
Cotterell & Co.
Delighted
Easy to order, kept up to date re delivery. Delighted with my purchase superb choice of products. Very happy.
12 april 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for taking the time to write us such a positive review, it is greatly appreciated.
You chose a real gorgeous floor lamp there, really one of our favourites, glad you liked it as much as we do.
Kind regards,
Cotterell & Co
Two Emile orb marble table lamps and…
Two Emile orb marble table lamps and one brass shamen lamp with olive shade have been recieved from cotterell&co and they are excellent, the emile orb marble lamps are very sturdy and a very warm light comes from the orbs
The shamen brass light is equisite , a stand alone feature if you want, the shade is very beautiful olive on the outside gold on the inside.
I will buy from this company again.
29 maart 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou so much for your review. We really appreciate you taking the time to leave such comprehensive comments.
We hope you love your new fitting, please do let us know if there is anything else we can help you with.
Kind regards,
Cotterell & Co
Order on line only goods arrived in…
Order on line only goods arrived in good time and as described
31 maart 2023
Antwoord van Cotterell & Co
Hello,
Many thanks for the 5 star review. We really appreciate it
Regards
Cotterell and Co Sales Team
Brilliant service
Brilliant service, prompt delivery and my purchase was packaged with great care.
29 maart 2023
Antwoord van Cotterell & Co
Hello,
Many thanks for the five star review. It is much appreciated
Kind Regards
Cotterell and Co Sales team
The lamp shade is stunning
The lamp shade is stunning , I have received many compliments. I also found the customer service very responsive and helpful. I had a special requirement about the shade and the company was very accommodating. Very pleased with the shade and the service.
20 maart 2023
Antwoord van Cotterell & Co
Hello,
Thank you for taking the time to leave us a review. The five stars are greatly appreciated.
Kind Regards
Cotterell and Co Sales Team
Easy to order
Easy to order, quick delivery, left in safe place as requested. Exactly what I ordered. Fabulous
26 maart 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou for taking the time to leave us a review.
The five stars are greatly appreciated.
Kind regards
Cotterell and Co Sales Team
Harvey Hare lamp
Harvey Hare lamp looks absolutely stunning, I found several cheaper alternatives online but this one looked to be a better quality and it doesn’t disappoint.
The customer service team were excellent with regards a small glitch with the order which was sorted with no hassle.
16 maart 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou for taking the time to leave us a review.
The five starts are greatly appreciated.
Ah yes, those alternatives come with default shade that we like to improve on with our own handmade bespoke variants. In any case, we are glad we were able to get that glitch sorted for you in a satisfactory manner.
Kind regards,
Cotterell & Co.
Online purchase was easy
Online purchase was easy, delivery came when it was supposed to. Very happy with purchases
20 maart 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for taking the time to write us a review, your positive comments are greatly appreciated.
We hope you like your new purchases, please do contact us if we can help you with any future home interior needs.
Kind regards,
Cotterell & Co
Antwoord van Cotterell & Co
Hello there,
Thankyou for taking the time to leave a positive review, it is much appreciated.
We are glad our range and prices were well received. We look forward to assisting you again in the future.
Kind regards,
Cotterell & Co.
Superb products delivered pretty…
Superb products delivered pretty quickly. Very pleased with the quality and look of the lights.
17 maart 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou very much for taking the time to write us a review, your positive comments are greatly appreciated.
We hope you like your new lighting, please do contact us if we can help you with any future interior requirements.
Kind regards,
Cotterell & Co
Excellent from start to finish
18 maart 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou for taking the time to leave such a positive review, it is greatly appreciated.
We hope to be able to help you with any future requirements.
Kind regards,
Cotterell & Co.
Excellent customer service
Prompt delivery. There were a couple of shades with a slight manufacturing fault. Cotterell arranged for replacements immediately. Excellent customer service.
6 maart 2023
Antwoord van Cotterell & Co
Hello there,
Thankyou for taking the time to leave us a review.
The five starts are greatly appreciated, especially considering the initial less than perfect chandelier shades. We are glad we were able to get that sorted for you in a satisfactory manner.
Kind regards,
Cotterell & Co.
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