Courier Expert Reviews 

203
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Courier Expert maintain decency while being competitive in Industry. Worked with Courier Expert for a while now and could say that the team is direct enough to deal with/cooperate. App is easy to navi... Toon meer

Beoordeeld met 5 van de 5 sterren

Needed to get a package delivered ASAP same day and after quick Google search came upon Courier Expert website. Very easy to get a quote and to arrange. Notified of all details of driver, vehicle a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First job I was allocated, registered with Courier Expert recently. I received a phone call straight away once I was allocated the job with clear instructions of what I needed to do which was helpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

All lies been on there since February not managed a single job .all descent jobs you apply are coincidentally allocated.🤔 If you like loosing money sign up you just might secure a job in a year just... Toon meer

Bedrijfsgegevens

  1. Zakelijke diensten

Geschreven door het bedrijf

Need a fast and reliable courier service? We offer sameday direct delivery services across mainland UK, with a trusted network of 1000+ local couriers ready to deliver.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,1

Alle reviews

(203)

38 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hello!

Hello!
About the Curier Expres is better,is good. Only need change the program...I mean... booked job for next day,not in same day and sort time, because not have time take the job quickly.Is better like nother Company removals: Anyvan,Compare the Van and Man,etc...theat Company offer job for next day and rest off day a week.Thank you!

22 februari 2025
Beoordeeld met 1 van de 5 sterren

if you are in Yorkshire not enough jobs…

if you are in west Yorkshire not enough jobs available. And whenever there is job available they pay rate is very less if you bid more then the price you have been offered.you don’t get job .
There should be option for trial period before paying for joining fee and monthly subscription. So that you can decide if it’s good for you are not.
I have paid £120 to join but I realised subscription is not worthwhile. I requested to cancel the subscription after 5 days of joining and requested refund because I never used there services but not reply through email.
Luckily I paid through PayPal. I opened a case through PayPal let see what is the outcome.

12 februari 2025
Review zonder uitnodiging
Logo Courier Expert

Antwoord van Courier Expert

Dear Adnan Ramzan,

Thank you for your feedback. We're sorry to hear that your experience with our service did not meet your expectations.

As you mentioned, jobs are allocated at the standard rate at this time of the year due to a higher number of drivers seeking work. This situation usually improves around March/April each year. You are welcome to bid a higher amount, as you have done, but please note that most jobs are currently being accepted by drivers at the standard rate. To increase your chances of getting allocated jobs, you might consider accepting the same rate as other drivers.

We display available work and a pay calculator on our website, providing transparency about potential earnings before joining. While we don't offer a free trial, all the necessary information is available for your consideration.

Regarding your refund request, we will respect any decision made through the PayPal case you initiated.

We appreciate your feedback and will use it to improve our service.

Best regards,

Andy

Beoordeeld met 1 van de 5 sterren

Beware this company is a complete scam…

Beware this company is a complete scam i will also be taking them to the ombudsman regarding my refund total missleading information on there site. No job no work no profit do not join this site. Be warned. Look out for there new video going live on tick toc
Instagram and facebook within the next few hours to warn people from this company... lets stick together and get this lot shut down. And if you reply to this post with any nonsense ill be paying tick toc for more publications so your company ends up going viral im now coming after you my friend.. Mr Pervez Mr Faraz ahmad i told you dont reply with nonsen all your posted quotes are not confirmed jobs but you advertise like they are thats why your going viral. Owner will be name and shamed once located on linked inn. Quick response to this review says it all about you guys lol notifications on for trust pilot so you can respond to this stream of negativity reviews this shows how unprofessional you are and you know clearly what your doing. Keep the £100 because bad publicity its gonna cost you a hell of alot more.

6 februari 2025
Review zonder uitnodiging
Logo Courier Expert

Antwoord van Courier Expert

We appreciate your feedback, although we don't believe the claims made accurately reflect our services. We strive to provide clear and transparent information on our website. We encourage you to contact us directly at [info@courierexpert.co.uk] to discuss your specific concerns. We are happy to clarify any misunderstandings and provide documentation regarding our services and refund policies. We take all feedback seriously and will review your comments.

Beoordeeld met 5 van de 5 sterren

Really good company.

This is the first time using this company. It's well structured and the app is really easy to use. The company tells you what your doing and they confirm the jobs by phone.

21 januari 2025
Beoordeeld met 1 van de 5 sterren

Fake Job Offers - Scam

I am absolutely outraged by my experience with this platform. I joined with the expectation of securing courier jobs, but after applying for over 100 jobs and receiving absolutely NO offers, it’s crystal clear this platform is a scam.

They charged me over £90, promising access to job opportunities, yet I’ve gotten nothing in return. Not one offer! I reached out multiple times, hoping to get some support or at least a refund, but they flat-out refused.

This company has stolen my money and wasted my time, offering no transparency or help. I’ve had enough. I’ve already taken legal action against them.

Do NOT waste your time or money on this platform. They will take your money and leave you hanging with zero results.

I also would like to add

I want to warn everyone about the hidden fees this company imposes. If you cancel your membership, they charge an extra £12, regardless of whether you found a job through them or not. Their priority seems to be squeezing as much money as possible from customers, rather than actually helping them.

6 januari 2025
Review zonder uitnodiging
Logo Courier Expert

Antwoord van Courier Expert

Hi Abdiaziz, I am sorry that you are disappointed with the membership, however this review is not accurate. I have checked out internal logs and I can see that you have applied for 12 jobs in total, not 100. Most of them, you were asking for more than the standard pay, which is the reason you were not successful. When you got in touch with us to discuss, you also told us that you are only available for jobs at the weekends, we advised you that the vast majority of the available work is on weekdays, but we reduced your membership fee accordingly and partially refunded your joining fee as a good will gesture. I think we have done all we reasonably can to help and I do believe you would secure a few jobs each month, if you were willing to accept the standard pay offered and were sometimes available to do work during the week. Best Regards - Andy - Courier Expert.Update: regarding your ammended review, the £12 you were charged was for the monthly membership fee, due 30 days after joining and then every month, it's not hidden, this is the normal monthly fee. Once you cancel then there are no further monthly fees except your final one, as we bill one month in arrears. There is no scam - please see my feedback above as to why you haven't yet taken a job

Beoordeeld met 5 van de 5 sterren

Can’t fault at all

Can’t fault this at all, got a call explaining what I needed to do, addresses and details clearly mapped out, instructions given to me regarding names of who is at the other end. A great experience all round for me.

8 januari 2025
Beoordeeld met 2 van de 5 sterren

Very few jobs

Well, after registration with premium i booked for my first job on 6th January. So its more or less after two weeks. But i was expecting more job as its delivery members pays premium. So, honestly my experience with courier experts is not good. if the experience gets better definitely i would update my review.

31 december 2024
Logo Courier Expert

Antwoord van Courier Expert

Hi and thanks for the review. Business generally goes very quiet just before Xmas and returns to normal in the new year, in the case of this year, from Monday 6th January, it's a normal pattern every year. I'm sure you'll see for yourself increased levels of activity from the 6th onwards 🙂

Beoordeeld met 1 van de 5 sterren

Not enough jobs to go to the ever…

Not enough jobs to go to the ever growing list of drivers. In 3 months I’ve put in for 142 jobs and only got 9. I wouldn’t bother

4 december 2024
Review zonder uitnodiging
Logo Courier Expert

Antwoord van Courier Expert

Hi Dan, without specifically looking up your account we are not sure what the 9 jobs were worth to you, but we estimate somewhere around £800 to £1,000. Your monthly membership fees during that period would have been £5 per month, so a total of £15. We think that's a good return on investment. I would suggest however, that you apply only for jobs you are likely to get, such as those closest to you and those that are marked as paid by the customer, this should hopefully cut out some wasted time applying for so many jobs and increase your conversion rate. Please do reach out to us if you would like any further advice on how to best benefit from the system and we do hope you continue your membership. Thanks Andy.

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