Courthouse Interiors Reviews 

1.382
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered the wallpaper 10 days ago and still haven’t received it. Your customer service promised it would be shipped last week, but I’ve heard absolutely nothing since. I’ve spent over €1,000 on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent products and service. The level of support and response time's on enquiries are first class. Have used Courthouse several times now and would highly recommend to anyone else.

Beoordeeld met 5 van de 5 sterren

Their wallpaper is what my home was missing! Its so beutifull and wellmade. You know it was the right choice when after installation, it feels like it has been always there. Just one point for those o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service excellent wallpaper /quality. Like presentation with clear instructions for pasting etc. Tips!. Can’t wait to apply it to the walls., just perfect - what more could I say!!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Behangwinkel
  4. Boetiek
  5. Gordijnwinkel
  6. Tapijtenwinkel

Geschreven door het bedrijf

Located in the charming town of Wiveliscombe in Somerset, The Courthouse Interiors is a family-run independent one-stop design shop bursting with inspirational homeware and whimsical wares. With multiple ways to pay & easy returns, Courthouse Interiors now offers international delivery.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(1.382)

96 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Scam

Scam! Paid £40 for an express order for overseas delivery, meant to arrive by air in 2-3 days. The wall paper I ordered has not been send out after a week. The tracking number provided is fake (no sign on it’s journey), they lied about delivery status, stock info and they even lied about the order date when I contacted them. I asked to refund the express shipping fees as it is not express anymore and they asked if I want to send the package in economy which will take 14 days (after a week of waiting) or cancel the order! Totally irresponsible seller, waste my time! They just have zero appetite for customer service, they just went ahead to cancel the order when I confronted them! They blocked me on social media afterwards. Very low level. Watch out this small, irresponsible and no liability seller, never ever again! Just go and buy direct.

The tracking they provided after 7 days of purchase order.

13 augustus 2025
Review zonder uitnodiging
Logo Courthouse Interiors

Antwoord van Courthouse Interiors

Dear Sarita,

We’re sorry to hear about your disappointment. Your order was placed on a Friday evening after our working hours. As DHL does not collect from us on Saturdays or Sundays, it was packed and ready to ship the following Monday, which is the first available dispatch day.

While we made every effort to fulfil your order promptly, we cannot tolerate verbal abuse towards our team. Unfortunately, in this instance, we felt it was best to cancel and refund the order in full, as we did not believe we should continue the transaction under those circumstances.

We always aim to provide a high level of service to our customers and regret that this experience did not meet your expectations.

Beoordeeld met 5 van de 5 sterren

Fast Shipping from UK to US & Great Service

I had a fantastic experience ordering wallpaper from this company in the UK to the US. From the moment I placed my order, everything was smooth—great communication, prompt updates, and incredibly fast shipping. I received my wallpaper within just a few days, and I absolutely love it! Highly recommend.

25 juli 2025
Beoordeeld met 5 van de 5 sterren

Designer wallpaper arrived quickly!…

I found a wallpaper that I adored but when I ordered it from a store here in the states, I was told it had been discontinued! I was so upset! I got on Google and found it at CourtHouse! I was worried as it was going to be shipped to a tiny town in NewMexico and was afraid it would never get here. A few issues with the delivery company but quickly resolved, I received my paper yesterday! The staff at CourtHouse were very helpful! Definitely recommend them.

24 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service and a source for our hard-to-find wallpaper

After seeing the perfect wallpaper for our home renovation project and being told by a local retailer that it had been discontinued, I did an internet search on the product. I was delighted to find that Courthouse Interiors did indeed have the paper in stock, and within a very short time after placing the order I was happily hanging our gorgeous paper. Their customer service was so prompt and helpful, and I am grateful to have found this wonderful company.

26 juni 2025
Beoordeeld met 1 van de 5 sterren

Really disappointed

Really disappointed. I searched high and low for this particular wallpaper. Added to my cart online and purchased 3 rolls. A week later, my wallpaper hasnt arrived, so I take it upon myself to reach out asking where my order is. Today I receive an email saying sorry it’s out of stock choose another. Now the email was very polite but I’m absolutely gutted. And why did it take me the customer trying to track my parcel down to get an update. Really really disappointed with courthouse, they clearly don’t keep their website up to date. Especially as I’ve already purchased cushions to match the new colour scheme of the paper.

8 juli 2025
Review zonder uitnodiging
Logo Courthouse Interiors

Antwoord van Courthouse Interiors

Hi Charlotte,

We're very sorry to hear about your experience and completely understand your disappointment.

Unfortunately, the wallpaper colourway you originally selected had recently been discontinued by Zoffany the supplier. While we do our best to keep our website as accurate and up to date as possible, occasionally discontinued items slip through the net—and for that, we sincerely apologise.

That said, we’re pleased we were able to find a very similar alternative in the same design, which you’ve kindly chosen to go ahead with. We hope this version works beautifully in your space and complements the rest of your scheme.

Thank you for your patience, and we're truly sorry again for any inconvenience caused.

Best regards,
The Courthouse Interiors Team

Beoordeeld met 5 van de 5 sterren

Excellent customer care

Excellent customer care. Super responsive and on top of things. Item was available and was shipped right away. It arrived to London the following day!

23 juni 2025
Beoordeeld met 5 van de 5 sterren

I was a bit hesitant to order over…

I was a bit hesitant to order over seas, but I really wanted that wallpaper! With a few sna-foos in shipping updates from the shippers this wonderful company dove in and sent me updates on their own. Beyond amazing customer service! Thank you so much!

5 juni 2025
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service! Needed a Qeeboo rabbit chair for a hot weekend at very short notice. Courthouse replied quickly to my emails & helped advise on colour. The chair was delivered the next day as promised. Would definitely recommend. X

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No communication and slow delivery

I paid for expedited shipping that was supposed to ship in 2-3 business day because I needed this wall paper for a quick turnaround for a client. I heard nothing after a week and tried to cancel the order, but they did not respond. They got back 2 weeks later and told me I could not cancel it because the order was already out for delivery. This company says they communicate well and are very transparent which is false. Do not order if you need an item quickly because you will be waiting 2-3 weeks regardless of any so called "expedited shipping" upgrades.

3 juni 2025
Logo Courthouse Interiors

Antwoord van Courthouse Interiors

Hi Zach

Thank you for taking the time to share your feedback, and we're truly sorry to hear that you were disappointed with your experience.

We completely understand how frustrating delays can be, especially when you're working to a tight deadline for a client. We’d like to clarify that the wallpaper you ordered is printed to order, which is clearly stated in the product description. The expedited shipping option refers to the delivery service used after the wallpaper has been produced, not to the production time itself.

In terms of communication, we did receive your email on the 8th of July and responded within an hour to explain that the wallpaper had already been collected and was in transit, which is why we were unable to cancel the order at that stage.

We’re very sorry that the process didn’t meet your expectations and appreciate your feedback—it helps us identify where we can communicate more clearly and improve the overall experience.

Warm regards,

The Courthouse Interiors Team X

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