Inept employees, inconsistent information, ludicrously false measurements, lies, being treated like a child on the phone, and hopefully they process a full refund promptly for an order that was ca... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Overall an excellent experience. Website was very easy to navigate and make initial purchase. I did make a mistake in measurements and needed to utilize the insurance I purchased. The 2 people I worke... Toon meer
Bedrijf heeft geantwoord
Well thought out process from start to finish. I was able to correct a couple of measurement mistakes thanks to one of your team members that had reviewed my measurements and pictures of my Green Eg... Toon meer
Bedrijf heeft geantwoord
These are well made, heavy duty covers that fit perfectly! There were reviews that complained about the company going "back and forth" with design requests. Frankly, I found the process to be excell... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Contactgegevens
Old Norcross Rd 595, 30046, Lawrenceville, Verenigde Staten
- coversandall.com
4,1
Goed
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I am a previous customer....
I am a previous customer and continue to purchase items from Covers & All. I really like the high quality of the customizable covers and the prices are reasonable. The covers are well packaged and delivered in excellent condition.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Jenny! We are delighted to hear that you are pleased with our product, pricing and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I appreciated having a chance to review…
I appreciated having a chance to review and approve the dimensions before manufacture.
2 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your feedback! We’re glad you appreciated the opportunity to review and approve the dimensions before production. We truly appreciate your support!
Delivered what was ordered and the…
Delivered what was ordered and the quality is good
3 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your feedback, Lee! We’re glad your order met your expectations and that you’re pleased with the quality. We truly appreciate your support!
The cover i ordered is of excellent…
The cover i ordered is of excellent quality! Made perfectly! Fits like a dream!
21 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your wonderful feedback, Lynne! We’re delighted you’re pleased with the quality and perfect fit of your cover. We truly appreciate your support!
My delivery came earlier than expected
My delivery came earlier than expected! Glad it did just in time for my cookout party! Nice blue that blends in with my blue shutters. It fits perfectly on my glider cushions! Loved that it’s made very well, I see the difference between my old cushion covers and the new ones! Thank you!
3 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your wonderful feedback, Michelle! We’re delighted your order arrived in time for your cookout and that you’re happy with the perfect fit, color, and quality of your new cushion covers. We truly appreciate your support!
Seems the engineers are very concerned…
Seems the engineers are very concerned about making the cover right. It fits like a glove. Made me clean the grill before applying the cover. My main concern is all your daily emails offering 20% off, 30% off. The way you charge makes it impossible to see if the is ever any reduction in cost. The first cost was $140ish, then another $73ish and finally $40ish. Not sure I received any kind of reduction. Your products are good, but billing is confusing!
3 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your detailed feedback, Jay! We’re glad the cover fits perfectly and that you’re pleased with the quality. We also appreciate your comments regarding our promotions and pricing clarity and will share them with our team for improvement.
Was not the fit I was looking for.. very nice cover though
Thought it was great getting all the measurements and felt good you guys were trying hard. Im sure you did.. cover is very nice but is wodded up on the ground all the way around.. this sits in dirt and grass and will always be at least dirty. The cover is about 5 inches to tall all the way around. Would have been much better if the ends did not touch the ground . I would not buy another. But thanks for trying
28 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Roger, We’re very sorry to hear that the cover did not fit as expected, especially after you took the time to provide all the measurements. We completely understand your concern about the excess material touching the ground.
We’d really appreciate the opportunity to look into this and see how we can assist. Please email us at reviews@groupbayport.com with your order details and, if possible, a few photos showing the fit. Our team will review the issue and work with you toward the best possible solution.
Thank you for giving us the opportunity to make this right.
These covers are wonderful
These covers are wonderful! They fit perfect to the size I submitted and are very well made. The material is easy to clean and looks to hold up very well!
2 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Ed, Thank you so much for your wonderful feedback! We’re delighted to hear that the covers fit perfectly and that you’re happy with the quality and easy-to-clean material. We truly appreciate your support and hope you enjoy them for a long time!
I have neither a positive or negative…
I have neither a positive or negative view.
3 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Lee, Thank you for sharing your feedback. We appreciate you taking the time to leave a review and understand that your experience did not lead to a particularly positive or negative impression. We value your feedback and will continue working to provide a better customer experience.
Great Service and Communication
Your products and website are phenomenal. What a great experience. You communicate great with regards to order and process and delivery time. I buy many products online and your systems and service are top notch. Great Job to all of you. Appreciate in todays world there are companies like yours exceeding expectations.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Brent, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re impressed with our products, website, communication, and overall service. Knowing that we’ve exceeded your expectations truly means a lot to our entire team.
We sincerely appreciate your trust and support, and we look forward to serving you again!
Good looking covers replace standard ol’ plastic tarps
The people were very helpful in my quest for multiple outside furniture covers. The covers received all fit and seemed very good quality.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Your designer was meticulous and very…
Your designer was meticulous and very easy to work with. The quality of the cover is excellent.
2 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Helena! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The customer service was excellent
The customer service was excellent, they really did a great job making sure my custom cover was perfect and it did end up being perfect
2 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Olivia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Highly recommend!
We are very happy with our new cushions. They are well-made and look great! My questions upon ordering were answered and a proof of our project was sent over to approve. The cushions were made and shipped quickly and there was good communication throughout the process. This was a fantastic alternative to pricey local upholstery services.
2 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Wendy, Thank you so much for sharing your experience! We’re thrilled to hear that you’re happy with your new cushions and that you found the ordering process smooth and communication helpful throughout. It means a lot to know we could provide a quality alternative to traditional upholstery services. We truly appreciate your support!
The email updates on order status.
1 september 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Ken, Thank you for your feedback! We’re glad to hear that you find our email updates on your order status helpful. We truly appreciate you taking the time to share your experience.
Don't deal with this company
Don't deal with this company.
Can never deliver as ordered.
Excuses but worthless results.
Things are getting worse, they keep on sending me stories about a refund. Not received, more concerns.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Samuel, Thank you for sharing your feedback. We certainly understand your concerns regarding the delay.
We would like to clarify that the order was delayed primarily due to an unexpected inventory issue, which affected the fulfillment timeline. We sincerely apologize for the inconvenience and appreciate your patience and understanding.
We value your feedback and will continue working to improve our inventory management and fulfillment processes.
Antwoord van Covers&All
Hi Chris, Thank you for your feedback! We’re glad to hear that you’re happy with the fit and quality of your cover. We truly appreciate your support!
You wanted me to double-check the…
You wanted me to double-check the dimensions, and the covers fit perfectly.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Ralph, Thank you for your feedback! We’re delighted to hear that double-checking the dimensions helped ensure a perfect fit. We truly appreciate your trust and are glad the covers met your expectations!
Impressed and Appreciative
This is my second order with Covers & All, and they never cease to impress. I really appreciate the communication they maintain throughout the process.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi David, Thank you for your continued trust and support! We’re thrilled to hear that this is your second order with Covers & All and that you’ve been consistently impressed with our products and communication. We truly appreciate your feedback and look forward to serving you again!
Outstanding process and product !
Outstanding process and product- not an easy couch to fit and it's perfect. You exceeded all my expectations.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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