It's been fun looking at all the traits that can come from DNA. I wasn't expecting so many paywalls to get more access to things like brain health when I originally thought I had already paid upfron... Toon meer
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The basic information is a bit bland and basic for the advertising and money. It's all designed to entice the customers to continue to spend money for bits and pieces of more .I absolutely don't rec... Toon meer
Bedrijf heeft geantwoord
The results I received were not close to what I know my. heritage to be. When I asked them why they were so off, they said they have a limited database and I had to look at a larger regional database.... Toon meer
The health reports have been very helpful. I thought I had a gluten intolerance but found out from reports that that probability was low but I had a high probability for an allergy to wheat. So I paid... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DNA Testing with the CRI Genetics™ home DNA test kit will let you discover your true ancestry & family history. Progressing Mankind’s understanding of the human genome for over 35 years.
Contactgegevens
2425 Olympic Blvd STE 4000 W, 90404, Santa Monica, Verenigde Staten
- support@crigenetics.com
- crigenetics.com
2,9
Gemiddeld
2K reviews
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The results were very interesting
The results were very interesting, some already known ancestry and new surprises. I’m pleased to have joined. Thank you.
29 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you so much for sharing your experience! We’re thrilled to hear that you found your results both interesting and insightful, and that you discovered some new surprises along the way. We truly appreciate having you as part of our community and look forward to supporting you as you continue exploring your ancestry!
More useful information
More useful information. Telling me i may have a sweet tooth according to my DNA is useless. I already know that
1 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Rico! Thank you for sharing your thoughts. We understand that some traits, like having a sweet tooth, may feel obvious or already known. These reports are meant to highlight how your DNA can influence everyday traits, some may confirm what you already experience, while others might reveal patterns you hadn’t considered.
Your feedback is valuable, and we’ll keep it in mind as we continue working to make our reports more insightful and meaningful. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 should you have any questions. Have a great day!
I only wanted relatives
I only wanted relatives, and you have bombarded me with cost that I do not want. I would not give you a 1 star if anything else was available.
22 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you for your feedback—We're sorry to hear you feel overwhelmed by the information and costs.
You can always unsubscribe from our marketing emails if you prefer not to receive additional offers.
Since our promotions and offers can vary daily, please feel free to send us a message anytime via email, phone, chat, or Facebook Messenger. We’re happy to provide you with the most current information and assist you directly.
I was really impressed with how fast my…
I was really impressed with how fast my results were returned - and the amount of knowledge I gained from the videos I was sent.
4 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Rondi! Thank you for sharing your feedback! We're glad to hear you were pleased with the speed of your DNA results and found value in the ancestry reports. If there's anything else we can do to support your experience, please let us know! You may reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. Have a great day!
Excellent customer service
Excellent customer service, polished presentation, great information and organization, especially that detailed timeline! If you could refine or expand that...chef's kiss!
18 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Michael! Thank you so much for your kind words! We’re thrilled to hear that you had a smooth and informative experience with our service. It’s great to know that the detailed information and expanded options met your expectations. Rest assured that we continue to update our algorithm and database to help improve our services as well. Have a great day!
Enjoyable
I enjoyed reading all the things that’s NOT on my DNA. I’m excited to see the family tree
11 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
We're so glad to hear you're enjoying your results — it’s always exciting to explore the unique traits that make you you!
We're thrilled that you're looking forward to the Family Tree feature. It's a great way to dive even deeper into your ancestry and see how everything connects.
Thank you for being part of the CRI Genetics family — we’re honored to be part of your DNA discovery journey!
Only good for ancestry
I liked knowing my ancestry. That was super fun. However, I wanted to know different health data and it was interesting how they told me I was allergic to certain things like cats and I am not. I have never had a problem with cats. There was just stuff in there telling me how I supposedly like to do things a certain and none of them were true.
11 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you so much for your feedback — we're glad to hear you enjoyed exploring your ancestry! It’s such a fascinating journey.
Regarding your health and trait reports, we understand how it can be surprising when the results don’t fully match what you’ve personally experienced. Meanwhile, we’d love to share a few helpful insights into why that might happen:
1. Environment & Lifestyle
While your DNA provides a blueprint, the way your genes are expressed can be influenced by your environment, lifestyle, and overall health habits. These external factors often play a major role in shaping the final outcome.
2.Traits Involve Multiple Genes
Most traits aren’t determined by a single gene. Instead, they are influenced by multiple genes working together. While our reports analyze key markers that science has linked to specific traits, there are still other genes involved that may affect your individual experience.
3.Genes Can Switch On and Off
Throughout our lives, certain genes can become more or less active due to a process called epigenetics. While your DNA sequence remains unchanged, chemical signals in your body can cause some genes to “turn on” or “off,” impacting how they function. This can explain why you may have a gene for a trait (like an allergy) without actually experiencing the symptoms.
We truly appreciate you being part of the CRI Genetics family, and your feedback helps us grow and continue delivering meaningful insights.
I enjoyed most of the reports
I enjoyed most of the reports. I had a couple of surprises and confirmed much that I already suspected. I enjoyed reading the other reports and I really like that my ID is private and not shared. The pre results messages were plenty, concise and sometimes really interesting.
On another note, I did reach out and never heard back about the possibilities of going back on my father's line, not just my mother's line. Maybe I missed the reasoning in one of the emails. Would that be possible?
Thank you!
ps: Thanks GRI Genetics for the speedy follow through on my question! I look forward to our next steps together!
8 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed most of the reports and that they helped confirm some of your suspicions while also providing some exciting surprises. It’s also great to know that you found the pre-results messages interesting and that you appreciate the privacy—your trust is important to us!
Regarding your question about exploring your father’s lineage, we're happy to help with that! Please reach out to us via email, phone, chat, or even Facebook Messenger, and we’ll guide you through the options available to help you explore your paternal line in more detail.
Very little information is provided…
Very little information is provided unless you buy additional reports.
4 september 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you for sharing your feedback with us. We completely understand your frustration with feeling like the available information doesn’t go as deep as you'd like without purchasing additional reports. We strive to offer valuable insights, but we also aim to provide an affordable starting point for all of our customers. Our additional reports are designed to offer more detailed and specific information for those who want to explore their ancestry and genetics further.
That said, we genuinely appreciate your input, and we’re always working to improve the user experience.
The report I received was completely…
The report I received was completely wrong. CRI Genetics was not accepting that their analysis was wrong, even though I contacted them several times. Totally disappointed.
21 juli 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hello! We’re very sorry to hear about your disappointment and that your results didn’t match your expectations. DNA testing can sometimes feel confusing, especially when the findings don’t seem to align with family stories or records. Our reports are based on comparing your DNA to reference populations, which can sometimes highlight deeper or less-documented ancestry.
That said, your trust matters to us, and we’d be happy to review your case again to help clarify your results and address your concerns more thoroughly. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
The service was extremely timely and…
The service was extremely timely and efficient. Everything was presented clearly with plenty of detail. I also appreciated that there were expanded information options available if I wanted to dive deeper. Overall, a very smooth and informative experience!
14 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you so much for your kind words! We’re thrilled to hear that you had a smooth and informative experience with our service. It’s great to know that the detailed information and expanded options met your expectations.
This is such a rip off!
This is such a rip off!! I know my family’s heritage from the family tree and genealogy. I also done a different dna test years ago with all of my sisters and it was spot on but this one is so far off it’s not even funny. I am SO disappointed! If this company can’t even get my heritage right how can I trust it with anything else? Such a waste of time and money!!
29 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Erin! We are truly sorry to hear that you’re feeling this way, and we completely understand your frustration. DNA results can sometimes feel confusing or even surprising, especially when they don’t seem to align with what you already know from family trees or previous tests.
Please know that our analysis is based on your unique genetic markers and compares them to our extensive reference populations, which can sometimes produce results that differ from other companies due to variations in databases and algorithms. This doesn’t mean your results are incorrect, just that they are interpreted through a different scientific model.
If you’d like, we’d be happy to review your report with you, explain how your results were generated, and help you better understand why they may differ from other tests. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
It was approximately 95% accurate.
It was approximately 95% accurate.
27 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you for sharing your feedback! Our reports are designed to provide research-grade insights with a confidence level of over 90%, so it’s great to know they aligned closely with your expectations.
Keep an open mind
Okay...I read negative reactions to Cri Genetics. I say keep an open mind. There has been more mixture of ethnicity throughout the ages and into the present time than many people realize. History is full of examples and especially in the USA, many times people have had to pass as something they were not. Much had to be kept in secret. With DNA we are seeing that absolutely no one is pure anything. Regardless, we should be proud to claim ALL of our ancestors, even if we cannot find out exactly who in our family tree the ethnicities have come from.
27 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you so much for sharing your thoughtful perspective! You're absolutely right — history is full of complex migrations, blended cultures, and untold stories. DNA testing is helping us uncover those hidden connections, and it's truly eye-opening to see how diverse our backgrounds can be. At CRI Genetics, we're proud to support people on their journey of discovery, and we believe every ancestry story deserves to be honored and embraced.
Ive absolutely loved using cri…
Ive absolutely loved using cri genetics! Its consistent knowledge on my body and how to best care for it.
17 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
That’s wonderful to hear! We're so glad we have been such a helpful and consistent resource for you in understanding your body and health.
No genetic information.
Several attempts to get info re relatives on my Mother's side provided zero!
Just general information.
Paid a second time identifying my needs.
This produced zero.
16 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
We're sorry to hear that your experience hasn’t met your expectations. At CRI Genetics, we strive to provide meaningful insights, but sometimes results can vary depending on available data and genetic matches.
If you’re not seeing any relative matches in your report, there are two possible reasons:
1. No Known Relatives in the Database
It’s possible that none of your biological relatives have submitted their DNA to our database yet. Without relatives participating, there won’t be any matches to display.
2. Privacy and Consent Settings
Even if you have potential relatives in the system, they may have chosen not to opt in to relative matching or sharing. To respect their privacy, our system won’t show matches unless consent has been given.
Rest assured, you’ll be notified by email as soon as any potential matches become available.
I requested information about the benefit of the $129Dollars I spent for addition testing??
I requested information about tge
25 januari 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Ellen! We are sorry that you are mot happy with the experience and understand that you want to know about the tests that you paid for. At CRI Genetics, our main priority is your complete satisfaction, and we want to turn this experience around for you. Regarding your concern, please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 with your email address and kit number so we can check this for you. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
Extremely timely
Extremely timely. Clear and detailed. Lots of expanded information options if desired..
21 juli 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Thank you so much for your kind words! We're thrilled to hear that the information was timely, clear, and detailed for you. We always strive to provide helpful and thorough support, and it’s great to know you found the expanded options useful.
Very detailed reports and interesting…
Very detailed reports and interesting facts regarding ancestry and health.
10 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
HI Ernest! Thank you so much for your wonderful message! We’re truly honored to be part of this meaningful journey with you. It brings us great joy to know that your experience with CRI has been positive and that your DNA results provided interesting facts about your heritage and health.
Your kind words inspire our team to continue delivering the best service possible. We're grateful for the trust you've placed in us—and we will continue to deliver you results that can give you more insights through your DNA. Thank you for being a valued part of the CRI family!
It was slow and inaccurate
This was a very slow process and the results were incorrect . As a scientist i understand genomics, however there were some gross mistakes, specially regarding my heritage.
1 augustus 2025
Review zonder uitnodiging
Antwoord van CRI Genetics
Hi Betina! Thank you for sharing your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Here at CRI Genetics, we always assure that all reports have high accuracy and are based on the samples that you sent back. Our ancestry reports are focused on showing your ancestry's DNA origin rather than genealogy where your known ancestors or family lived or from. Our main priority is your complete satisfaction, and we want to turn this experience around for you. Please reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204 so we can further discuss your reports. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!
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