CRI Genetics Reviews 

2.130
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TrustScore 3 uit 5

2,9

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Beoordeeld met 3 van de 5 sterren

It's been fun looking at all the traits that can come from DNA. I wasn't expecting so many paywalls to get more access to things like brain health when I originally thought I had already paid upfron... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The basic information is a bit bland and basic for the advertising and money. It's all designed to entice the customers to continue to spend money for bits and pieces of more .I absolutely don't rec... Toon meer

Beoordeeld met 5 van de 5 sterren

The health reports have been very helpful. I thought I had a gluten intolerance but found out from reports that that probability was low but I had a high probability for an allergy to wheat. So I paid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

since my grandparents, we had a costume to have our genealogic tree actualized. Bolivia is not Peru; it's close but not the same, so having the results of our analysis as coming in a big percentage fr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Biotechnologiebedrijf

Geschreven door het bedrijf

DNA Testing with the CRI Genetics™ home DNA test kit will let you discover your true ancestry & family history. Progressing Mankind’s understanding of the human genome for over 35 years.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

2K reviews

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2,9

Alle reviews

(2.130)

146 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

The basic information is a bit bland…

The basic information is a bit bland and basic for the advertising and money. It's all designed to entice the customers to continue to spend money for bits and pieces of more .I absolutely don't recommend from a consumer point. Same basic information can be gotten for less, but expect the same maximum sales pitch to bleed out more money.

11 oktober 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not What I Expected

I was very disappointed with my results for what I paid and thought that I had purchased the best available DNA process. As it turns out, I received information that stalls and they try and sell yearly subscriptions at much higher costs. I am still waiting and hoping for names of my ancestors, which I thought was included and still hoping it is. Some reports take longer than others and that was to be expected.
On the plus side, it was interesting to find out what parts of the world my DNA and my wife's DNA revealed. I knew my main ancestry (35% German) but was a little surprised at some of my other European ancestry was from (Czechoslovakia). My wife's ancestry was a little surprising since her grandparents all came from Czechoslovakia albeit her DNA shows Polish more that Slavak albeit that would be regional.
I would not recommend this unless you only want to know minimal ancestry. Purchase the cheaper DNA tests.

5 oktober 2026
Review zonder uitnodiging
Logo CRI Genetics

Antwoord van CRI Genetics

Thank you again for taking the time to share your detailed feedback. We completely understand your expectations, especially regarding the names of your ancestors, and we’d like to clarify what is currently available with our services.

First, we sincerely apologize for any misunderstanding. At this time, CRI Genetics does not yet offer specific names of ancestors as part of our reports. However, we are continually developing and expanding our services, and we have plans to offer additional features in the future as our technology and services continue to progress.

We do currently offer Relative Finder. This feature can help you explore potential genetic connections and learn more about your relatives.

For your reference, our 80+ Health & Wellness reports include the following categories:

Allergy Reports
Metabolism Reports
Nutrition Reports
Weight Loss Reports
Wellness Reports
Unique Trait Reports
Energy Reports

Please also note that the reports included with the subscription are optional, so you can choose which reports you would like to explore based on your interests.

We truly appreciate your feedback and understand how important it is to have clear expectations about the information available through our services. We’re grateful that you’ve shared your experience with us, including both the aspects you enjoyed and the areas where you feel we can improve.

If you have any questions about your available reports or Relative Finder matches, please feel free to send us an email, start a chat with our support team, or give us a call. We’ll be happy to assist you through whichever option is most convenient for you.

Thank you again for giving CRI Genetics the opportunity to assist you. We hope you continue to enjoy exploring your ancestry and the discoveries in your results!

Beoordeeld met 3 van de 5 sterren

Poor relatives report

I can't believe my own children are not showing up on relative report. Nobody did !

5 oktober 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

We completely understand how surprising and concerning it can be not to see your children listed in your Relative Finder results. If you’re not currently seeing any relative matches, there are two possible explanations:

1. No known relatives in our database – Your biological relatives may not have submitted a DNA sample to our database yet. Without participating relatives, there wouldn’t be any matches available to display.
2. Privacy and consent settings – Potential relatives may be in our system but have chosen not to participate in Relative Finder matching or sharing. To protect everyone’s privacy, we can only display matches when the appropriate consent has been provided.

Please rest assured that you’ll receive an email notification as soon as potential relative matches become available.

We truly appreciate your patience and understanding, and we’re here to help if you have any other questions or concerns.

Beoordeeld met 5 van de 5 sterren

Very timely in getting results

4 oktober 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you so much for your kind feedback! We’re delighted to hear that you received your results in a timely manner. We truly appreciate you taking the time to share your experience with us!

Beoordeeld met 1 van de 5 sterren

Totally recreational and not serious

Totally recreational and not serious. You cannot have your real data, just "fun" readings and you must pay extra for them after the initial purchase. Go somewhere else.

2 oktober 2026
Review zonder uitnodiging
Logo CRI Genetics

Antwoord van CRI Genetics

Thank you for taking the time to share your feedback. We understand how important it is to feel confident in the information provided with your DNA results, and we appreciate the opportunity to clarify your concerns.

We’d be happy to help you better understand the inclusions of your package, including the reports and features available to you. The results provided through CRI Genetics are based on your actual genetic data and are intended to provide insights derived from your DNA.

If you have any questions about your results or would like to learn more about what is included in your package, please feel free to send us an email, give us a call, or connect with us through chat. Our team will be happy to walk you through the available reports and features and help you get the most out of your experience.

Thank you again for sharing your feedback. We value your experience and look forward to assisting you!

Beoordeeld met 3 van de 5 sterren

It was okay nice to see where my roots…

It was okay nice to see where my roots are from

14 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

We're so glad to hear that! It’s wonderful that you enjoyed discovering more about your roots and where your ancestry comes from. We hope your results gave you some interesting insights into your family history and helped make your journey of exploring your heritage even more meaningful. Thank you for sharing your experience with us!

Beoordeeld met 2 van de 5 sterren

As specific as a newspaper horoscope.

I expected genetic reports about potential health issues like cancer and Alzheimers. I didn't need generalities about whether I have a tendency to have freckles or difficulty unwinding at the end of the day. Paid the membership to get family matches but nothing so far.

25 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

We sincerely apologize for any misunderstanding or disappointment. At this time, we do not offer medical DNA testing or reports for potential health conditions such as cancer or Alzheimer’s. Our DNA testing currently focuses on genetics and ancestry-related insights rather than medical testing.

Regarding the Relative Finder, please note that it can take up to 45 days from the date of membership purchase for family matches to become available. We appreciate your patience while the system searches for potential matches.

In the meantime, what we can do for you is add your account to our mailing list. That way, once medical DNA testing services become available, you’ll be notified and can stay up to date with any new features and services we offer.

We truly appreciate your interest in our services and look forward to providing you with more options in the future.

Beoordeeld met 1 van de 5 sterren

Disappointing at best

I feel as if I taken in by the marketing (my fault) and believed the hype. It has been a huge disappointment and I was dismayed to learn of the additional costs associated if you only buy the basic package. I suppose it was the only way to learn, though. I have told my family members and others not to bother. I would not recommend it to anyone. I am sorely disappointed

24 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you for taking the time to share your feedback with us. We truly appreciate you giving us the opportunity to hear about your experience.

We understand how important it is to have clear and helpful information when selecting a package. For your convenience, the order page provides details on each available package, including the products and services included, so you can review the options before completing your purchase.

If you have any questions or would like additional clarification about your order or the packages available, we’re always happy to help. You can reach us by email, chat, or phone, whichever is most convenient for you.

We value your feedback and appreciate the opportunity to assist you. Please don’t hesitate to reach out—we’re here to help make sure you have the information and support you need.

Beoordeeld met 3 van de 5 sterren

It's been fun looking at all the traits…

It's been fun looking at all the traits that can come from DNA. I wasn't expecting so many paywalls to get more access to things like brain health when I originally thought I had already paid upfront for access to this type of info. When it shows famous people we share genes with I wish it could tell if that's the mother's family or father's side of family.
Otherwise it's been interesting.

21 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you so much for taking the time to share your experience! We’re glad to hear that you’ve been enjoying exploring the different traits connected to your DNA and finding the experience interesting.

We understand how it can be unexpected to see certain features require additional access when you initially believed these features were included with your purchase.

We’d be happy to take a closer look at your specific package and confirm exactly what was included with your purchase. Please feel free to contact us via email, phone, or chat, and our team will be happy to review your package inclusions with you.

Regarding the report featuring famous people and historical figures, the report will also indicate whether the connection is maternal or paternal, helping you better understand which side of your family the connection comes from.

Thank you again for sharing your thoughts and feedback with us. We truly value your input and are happy to hear that you’ve been enjoying your DNA journey with CRI Genetics!

Beoordeeld met 2 van de 5 sterren

Highly commercially oriented site…

Highly commercially oriented site similar to Ancestry.com and 23 And Me that only gives general info about your DNA and tells you nothing about your racial components which is the truest clue to who you really are. Furthermore this site charges extra for almost every piece of additional information. For example, Relative Finder which I believe is offered for free on FsmilySearch.org is not free on this site.

17 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you for taking the time to share your detailed feedback. We truly appreciate you sharing your perspective and understand your desire for more detailed information about your DNA.

The information and features available to you depend on the package you selected at the time of purchase. Each package includes different reports and features, while additional services may be available as optional upgrades.

Regarding ancestry results, we value accuracy over precision. The regions currently included in our reports are carefully selected to help us maintain our 90%+ accuracy rate. We understand that you may be interested in a more detailed breakdown, and we’re continually working to expand and improve our regional coverage.

Beoordeeld met 2 van de 5 sterren

I ask which test would give me my…

I ask which test would give me my biological information on family history because I was adopted at birth and looking for most relevant information that would help with my search.

14 juli 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

We understand how meaningful your search for biological family can be. Your DNA results can be a valuable starting point for discovering genetic connections, and as more relatives test and choose to participate in matching, you may have opportunities to discover additional connections. We’re here to support you throughout your journey and help you make the most of your results.

If your biological parents or other expected relatives are not currently appearing in your Relative Finder results, there are a few possibilities to keep in mind:

1. Your relatives may not have tested with CRI Genetics yet: Your Relative Finder results can grow as more people join the database. If your biological parents or other relatives have not submitted a DNA sample, they would not yet be available as potential matches.

2. Privacy and consent preferences: Relatives who have tested with CRI Genetics may choose whether to participate in Relative Finder or share their information. We respect these choices to protect everyone’s privacy, so matches will only appear when the appropriate privacy and consent settings allow.

Beoordeeld met 3 van de 5 sterren

CGI indicates my Haplogroup is R1b and…

CGI indicates my Haplogroup is R1b and an ancestor is Somerled buy recent indications are that his Haplogroup is R1a - How do we reconcile this ?? Tks. Ron

10 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

We understand your concern regarding your haplogroup.

Haplogroups represent specific direct ancestral lines. A person can inherit ancestry from someone through different branches of their family tree while their own Y-DNA haplogroup follows only their direct paternal line.

Additionally, historical haplogroup assignments can change as new DNA evidence and research become available. An ancestry connection to a historical figure does not necessarily mean that the individual is a direct paternal-line descendant of that person.

For questions specifically related to your genetic results, we’d be happy to review your account and provide further clarification. You can contact our team through email, live chat, or by phone, whichever is most convenient for you.

We appreciate your interest in your genetic ancestry and look forward to helping you better understand your results!

Beoordeeld met 5 van de 5 sterren

Very surprised by the results but at…S

Very surprised by the results but at the same time very pleased.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

We're so glad to hear that! It’s wonderful that your results were both surprising and pleasing. Discovering new details about your ancestry can be such an exciting experience. Thank you for sharing your feedback with us, and we hope you continue enjoying exploring your results!

Beoordeeld met 5 van de 5 sterren

Scientific education

As a medical person I really like the genetic education about DNA and how even as siblings we could have genetic differences.

7 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you so much for sharing that! We’re delighted to hear that you found the genetic education informative and valuable. It’s fascinating to see how genetics can vary even among siblings, and we truly appreciate your perspective as a medical professional.

We’re grateful that you took the time to share your experience with us. Your feedback means a lot to our team!

Beoordeeld met 1 van de 5 sterren

Already did im native and it said…

Already did im native and it said nothing about it

1 september 2026
Review zonder uitnodiging
Logo CRI Genetics

Antwoord van CRI Genetics

Hello Kody! Thank you for letting us know. We understand that you’re Native and that you expected your ancestry results to reflect this.

Our tests are based on genetic analysis, so certain ancestral backgrounds may not always appear in the way you expect based on your known family history.

We did previously tried to get in touch with you regarding your concern, but we haven’t received a response yet. We’d still like to look into this for you.

If you’d like us to investigate further, please send us a private message with your email address or contact us directly:

Email: support@crigenetics.com
USA: 1-800-571-9216
UK: +44 8002081204

We genuinely want to understand your concern and make sure you receive the appropriate assistance. We look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

CRI genetics is a company that…

CRI genetics is a company that advertises that you will receive personal information derived from your DNA testing. You send 2 swabs of your DNA and what is advertised is that you will receive all types of information. The cost is approximately $150. For this, you get no information. All of the reports are locked and you have to pay more money to see any results. It is a bait and switch. All of the reports are locked. I sent an email with this complaint. I was told that I could buy another pkg for $ 79 for more information.
Needless to say, I do not recommend this company. You do not get what is advertised.

2 september 2026
Review zonder uitnodiging
Logo CRI Genetics

Antwoord van CRI Genetics

We sincerely appreciate you taking the time to share your concerns with us. We understand how important it is to have a clear understanding of the information available through your DNA testing experience, and we’re sorry for any confusion this may have caused.

The DNA testing package you selected includes specific reports based on the services included at the time of purchase. Additional reports that appear as locked are offered through optional packages and require a separate purchase for access.

Locked reports are not an indication that your DNA test did not produce results. Rather, they represent additional insights that are available through separate packages for customers who wish to explore more areas of their genetic information.

Our ancestry reports provide a research-grade estimation of your BioGeographical Ancestry with a confidence level of over 90%. We truly appreciate your interest in exploring your genetic information and value the opportunity to clarify how our reports and optional packages work.

Beoordeeld met 1 van de 5 sterren

I guarantee if I get this test done somewhere else it'll show this test is completely wrong

My father's mother is Puerto Rican. My father is a father is a black Cuban. My mother is Italian in German and the only thing that showed up on this genetics test is Italian and then they didn't even say anything about Cuban. They put Colombian and I know for a fact that that's not true. My mother's family and my father's family hate each other enough to where I know they're not going to lie for each other about what they are.

4 september 2026
Review zonder uitnodiging
Logo CRI Genetics

Antwoord van CRI Genetics

Hello Alison! Thank you for sharing your concerns. We understand why you would question the results when they differ from your known family history.

Please note that our ancestry test is based on genetics rather than genealogy. Your results reflect how your DNA compares with populations in our reference database and may not display the exact countries or ethnicities found in your family tree.

For example, Puerto Rican or Cuban ancestry may not appear under those exact labels. Similarly, a Colombian result does not necessarily mean you have a Colombian ancestor; it means portions of your DNA may be genetically similar to our Colombian reference population due to shared genetic history and population migration.

We respect the family history you know and would be happy to review your results and the information associated with your kit to ensure everything was properly registered and analyzed.

Please send us a private message on this page with your email or reach out to us by sending us an email to support@crigenetics.com or calling our customer care team USA 1-800-571-9216; UK +44 8002081204. We look forward to a productive conversation with you to ensure you get the level of satisfaction you deserve. Have a great day!

Beoordeeld met 4 van de 5 sterren

It was my first time doing my DNA…

It was my first time doing my DNA analysis and was a great experience knowing so much of detailed analysis CRI Genetics team has done.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you so much for sharing your feedback! We’re thrilled to hear that your first DNA analysis experience was a great one and that you enjoyed discovering the detailed insights provided through your results.

It means a lot to our team to know that you found the analysis informative and valuable. We truly appreciate you choosing CRI Genetics to be part of your journey of discovery!

Beoordeeld met 4 van de 5 sterren

Any experience was great

The experience was great. It's just that everything beyond my D. N a report, was hidden behind a paywall.

2 september 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you so much for sharing your feedback! We're glad to hear that you had a great overall experience with us.

If you’re referring to the additional reports beyond your DNA report, please know that these are optional and may be available as separate purchases or through certain package options. We’re happy to help clarify what is included with your specific package.

If you’d like us to review your package inclusions, please feel free to contact us via email, chat, or phone.

Thank you again for taking the time to share your experience and feedback. We truly appreciate it!

Beoordeeld met 1 van de 5 sterren

Totally absurd and in fact bogus…

Totally absurd and in fact bogus results!

19 augustus 2026
Review zonder uitnodiging
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Antwoord van CRI Genetics

Thank you for reaching out and sharing your concerns. We're sorry to hear that the results did not meet your expectations. We completely understand how frustrating it can be when your results don’t align with what you expected.

We’d also like to reassure you that CRI Genetics is a legitimate company, and our ancestry reports are designed to provide a research-grade estimation of your BioGeographical Ancestry, with a reported confidence level of over 90%. We take the accuracy and quality of our reports seriously.

We’re happy to review any specific results that concern you and provide further clarification.

Please feel free to send us an email, reach out through chat, or give us a call. Our team will be happy to assist you and address your concerns.

Thank you for giving us the opportunity to assist you. We look forward to hearing from you and helping provide the clarification you need.

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