Booking at short notice, Rebecca was helpful beyond belief. Not knowing how to download a Ryanair boarding pass for a flight from Manchester, she took pity on me, and offered to give up part of her... Toon meer
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I was very impressed with the helpful advice and continued contact throughout my enquiry and booking. Both Carley and Rachel helped with potential cabins as far as far as pros and cons. They explained... Toon meer
Bedrijf heeft geantwoord
Very nervous about going on holiday alone and didn’t know what to expect. My Cruise director, Rachel, is very knowledgeable, very efficient and I was very impressed by the advice I received. She put... Toon meer
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The service was extremely efficient. We booked a last minute river cruise and within 24 hours we had all our documentation and everything was sorted. Carley was very helpful and looked into all the... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.
Contactgegevens
1 Rilldene Walk, OL11 5WF, Rochdale, Verenigd Koninkrijk
- info@crui.se
- crui.se
4,9
Uitstekend
267 reviews
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River Cruise quotes and booking
I was very impressed with the helpful advice I had from Carley. She explained everything in detail and very happy with my first booking with crui.se.
18 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your kind review, Carol. Not long now until you're setting sail with Ama on the Rhine. Please make sure to let Carley know how you're getting on and if you need anything just give us a bell. All the best.
Above and beyond
Booking at short notice, Rebecca was helpful beyond belief. Not knowing how to download a Ryanair boarding pass for a flight from Manchester, she took pity on me, and offered to give up part of her day off, to come to the airport and do the download for me. But then she managed to arrange flights from Gatwick That is not five star service, that is ten star service.
Unfortunately, the Riviera set-up was not so good. They left a group of us stranded at Marseilles airport for an hour and a half, gave wrong excursion details, and provided no food from breakfast until our departure at 15.25 on the last day.
So I'll be booking with crui.se again.
6 juli 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your lovely review, Kay. That's really lovely of Rebecca to offer but I'm shocked to hear that she actually gets a day off : ). We're so sorry to hear about you issues with Riviera. If you haven't passed this feedback on to Rebecca already we'll make sure Riviera Travel are aware of it. Anything you need please let us know and we look forward to helping you to book your next cruise.
You are in good hands!
Very nervous about going on holiday alone and didn’t know what to expect.
My Cruise director, Rachel, is very knowledgeable, very efficient and I was very impressed by the advice I received. She put my mind at rest on one or two issues and answered all my queries.
23 juli 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your lovely review, Janice. We're delighted to hear that Rachel was able to help you book your solo river cruise. You've picked a great company and itinerary to travel on your own. River cruising is a very inclusive holiday type. We usually hear from solo customers that it's easy to mingle but also easy to do their own thing is that's what they want. We're sure you'll enjoy the best of both worlds with Riviera Travel. If you need anything just pick up the phone to Rachel. Thanks a million.
Very Helpful, knowledgeable. Nice to deal with
I was very impressed with the helpful advice and continued contact throughout my enquiry and booking. Both Carley and Rachel helped with potential cabins as far as far as pros and cons. They explained the various add on packages celebrity offered. Very happy with this first interaction with crui.se. Great team
19 juli 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your lovely review, Philip. Great to hear that the tag team helped you get your booking made with Celebrity. You've picked a cracker of an itinerary, sailing around Italy, France and Malta. We can't wait to hear how it goes. Anything you need in the meantime please let us know. All the best
The service was extremely efficient
The service was extremely efficient. We booked a last minute river cruise and within 24 hours we had all our documentation and everything was sorted. Carley was very helpful and looked into all the trips we were interested in. I was very impressed!!
13 juli 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your review, Denise. What a great decision to book a last minute river cruise. There are some great deals out there at the moment and you definitely got one with Avalon Waterways on the Rhine. If you need anything else please let Carley know. All the best.
Highly recommended
They gave us good experience-based advice before we booked, save a few hundred off booking direct and helped us out when TUI put us on a ship with know air-con failure. Highly recommended.
9 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your kind review, Richard. Sorry to hear about the air-con situation with TUI. I'll catch up with Rachel today to make sure everything is being done our side to feed this back to TUI and make sure this doesn't happen again and if there's anything more we can do for you. We'll be in touch. All the best.
Rachel was really friendly and helpful…
Rachel was really friendly and helpful and could answer all my queries. All quotes and booking emails were sent really quickly.
2 juli 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thank you, Elizabeth. We're sure you'll have an amazing time with TUI on the Magical Danube next April. If you need anything in the meantime please let Rachel know and we'll sort it out. Thanks a million.
First class experience
I was a bit sceptical about booking through a company I'd never heard of.
Rebecca was extremely helpful and answered every question I had very quickly.
Looking forward to our river cruise in November
28 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your review, Yvette. Your scepticism is shared by others but we hope to prove that our service and support are second to none (aswell as our prices). You've got a super deal on the European Gems in November with Travelmarvel. We're sure you'll have an amazing time and hope to see you back with us again. All the best.
Cruise Booking Made Stress Free
First class experience with Rachel Peers today, we got a great deal for our cruise booking and was impressed with her knowledge and communication. A very stress free experience. 😁. Highly recommend.
29 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your review, Fred. We barely had a chance to get you on the system and we saw this pop up and we're delighted with it so thank you so much. You've chosen a cracker with Riviera and we can't wait until next June to send you off on your Budapest and Black Sea Cruise. In the meantime we're here if you need anything. All the best.
Excellent service
Excellent service found me cheapest price and adviced on cabin number
14 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your review, Tracy. Glad we could help you get the best price on your upcoming Rhine cruise with TUI. Roll on July. If you need anything just let us know. All the best.
First Class Service
I was treated extremely well by Rachel, Rebecca and Carly.
All 3 were friendly and at the same time very efficient.
Based on my first experience with Crui.se I would definitely use them again and secondly would recommend them to others.
15 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your kind review, Robert. You don't waste any time I see. Booked on 16th of June, departing on the 4th of July. We love it. We'll make sure to get you all sorted for your Rhine cruise with Avalon before you set sail. All the best.
Easy cruise booking
Efficient, responsive and helpful staff who were also lovely to deal with.
19 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your review, David. We hope you and your travelling group have a fantastic time in September with Travelmarvel. A great itinerary seeing so many top European cities at a brilliant price too. We'll be in touch before your trip to make sure everything is squared away. Enjoy the weather today!
Totally satisfied.
I came across Crui.se completely by accident and am so glad that I did. Rachel was an absolute star, guiding me, a complete river cruise novice, through the minefield of choice. She dealt effortlessly with all my stupid questions and between us we arrived at the perfect way for me and my wife to enjoy our Ruby Wedding Anniversary. I will definitely be using Crui.se again to help arrange my next nautical adventure. Thank you Rachel.
10 juni 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks for your review, Andy. I would say that there's no such thing as a stupid question but my wife regularly reminds me that most if not all of my questions are stupid but there we go eh! We can't wait for you to set sail with Riviera Travel next September on The Blue Danube for your Ruby Wedding Anniversary. It'll definitely be one to remember. In the meantime whatever you need just let Rachel know. All the best.
Excellent service for our first cruise
As newbies to cruising Rachel was excellent in supporting us through the process and providing a number of suggestions having listened carefully to our requirements. The booking process was very simple
28 mei 2026
Review zonder uitnodiging
Antwoord van Crui.se
Hey, thanks for your review, Caroline. Great to hear Rachel was so helpful. I see you've gone for Burgundy & Provence, beautiful scenery to enjoy on your cruise. We're sure you'll be hooked after it. We're here in the meantime if you have any pre-departure questions. A bientot.
Antwoord van Crui.se
Thanks for your review, Joyce. We can't wait til September to send you on your way to the Rhine with Riviera Travel. You'll have an absolute ball. In the meantime please let Rachel know if you need anything. All the best.
Excellent customer service.
Following the reply to our online query we chose to call and spoke to Rachel who was brilliant. She gave fantastic advice throughout, from fight times to make sure we boarded at a good time, to the choice of deck and cabin location. This will be our first river cruise and her experience helped us make a really informed decision. There was no pressure at all and we know we got the best possible price. Thank you Rachel 😊
25 mei 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks so much for your kind review, Sandra. You picked a cracker for your first river cruise. The Blue Danube with Riviera Travel is one of, if not the best seller we have. You got a great deal too by the looks of it. Rachel is always on hand if you have any questions in the lead up and we're excited to hear how you get on. Hope the weather is as good near you as it is here. All the best.
Well, that was above expectation
Well, that was made easier than most dealings with corporate bodies nowadays when no one wants to actually talk to you. From initial interest, to signing off my booking, took less than 90 minutes and I have everything I need. TUI do river cruises well. Not sure if I want the world to know in case they book everything before I get a chance, but, here goes. They could be called Easicruise really, it’s that simple and a cruise seems to give everything I need. Just need to book some excursions now… but for now, give them a try if you have never been on a cruise. No need to pay twice as much for a great experience … Phil (Midlands UK)
20 mei 2026
Review zonder uitnodiging
Antwoord van Crui.se
Wow thanks for your review, Phil. You may hold the record for quickest booking ever. From initial contact to booking was lightning fast, a man who knows what he wants and no messing about. We're here to be your personal cruise consultancy but please do let the world know...these kids have gotta eat! We'll be in touch before November and we hope you have a great Summer. All the best.
Our 2nd Riviera cruise!
We had been with Riviera before on the Douro river cruise. It was fabulous.
Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a few!) - she responded to immediately which made the planning and booking much easier for us.
Thanks Carley.
14 mei 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks a million, Gillian. Lovely to hear you're coming back to Riviera after the Douro, that's a fabulous one to have done. Carley's great with the questions, ask away is her motto, so you were in the right hands. The Blue Danube on the Geoffrey Chaucer is a beauty, you've a treat ahead in September. We'll be in touch in the run up. All the best!
Totally stress free!
Totally stress free!
Whole process very straightforward with lots of information and advice given.
I booked our cruise within 24 hours of our first contact
20 mei 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks a million, Anthony. Great to hear it was all so straightforward, that's exactly how it should be, and Rachel's brilliant at giving you everything you need without the faff. European Jewels on the River Duchess is a cracker, you've a lot to look forward to. Plenty of time yet til September but we'll be in touch in the run up. All the best!
Looking forward to upcoming river…
Looking forward to upcoming river cruise from Amsterdam to Budapest . We felt very confident in proceeding with the booking after speaking to Rachel who was extremely knowledgeable about the vessel and the destinations that will be visited.
22 mei 2026
Review zonder uitnodiging
Antwoord van Crui.se
Thanks a million for the kind words, Alan. Rachel really knows her stuff so you're in safe hands. Amsterdam to Budapest is a brilliant route, you'll get the best of everything along the way, and the Polaris is a lovely ship to do it on. Not long to go now til the 8th. We'll be in touch in the run up. Enjoy!
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