CruiseKings Reviews 

2.898
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I genuinely cannot recommend Mike more highly - he has been an absolutely star to book our cruises with! Nothing is ever too much trouble and he is so patient with us as we make small variations or fu... Toon meer

Beoordeeld met 5 van de 5 sterren

VERY QUICK RESPONSE TO AN ONLINE ENQUIRY. KATIE SPENT LOT'S OF TIME SORTING OUT OUR CRUISE & GAVE US EXTRA INFO ON DESTINATION TRIPS OUT. VERY FRIENDLY, KNOWLEDGEABLE & EXTREMELY HELPFUL. EASY BOOKING... Toon meer

Beoordeeld met 5 van de 5 sterren

I had been looking to book an Australia/New Zealand Cruise for my wife’s 70th Birthday. Naomi was my contact @ CruiseKings & she was very helpful & knowledgeable.Helped me with several add on’s includ... Toon meer

Beoordeeld met 5 van de 5 sterren

Harris Brown was so helpful and informative and answered all the questions I asked of him. It is good to know he is contactable at any time after booking to answer questions or concerns about our boo... Toon meer

Bedrijfsgegevens

  1. Cruisereisbureau

Geschreven door het bedrijf

Founded over 50 years ago, CruiseKings is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.898)

931 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren
Logo CruiseKings

Antwoord van CruiseKings

Thank you for sharing your feedback. We’re pleased to know that you received helpful support when making your booking and that our team was able to guide you through the process with ease.
It’s great to know we could make arranging your holiday a straightforward experience. We hope you have a wonderful trip and enjoy every moment.
Kind regards,
Melissa Gambles
CruiseKings

Beoordeeld met 5 van de 5 sterren

Impressive!!!

Sharon sorted out cruise out from start to finish quickly, professionally and fuss-free, in a friendly and speedy fashion. Hopefully the holiday itself will be equally impressive

14 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

Thank you so much for leaving us a 5 star review. We are delighted to hear that our Cruise Expert Sharon made the whole booking process so quick, professional and hassle-free. It is great to know that she looked after everything from start to finish whilst keeping things friendly and straightforward. We are sure that your cruise will be equally as impressive and wish you a fabulous time when it comes.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent service as always Debbie and Danni sorted everything professionally and promptly. Would highly recommend

13 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

Thank you so much for your wonderful 5 star review of the excellent service you received from our Cruise Experts Danni and Debbie. We are so pleased they were able to provide you with a professional and prompt response to the booking process and thank you for your recommendation. We hope you have an amazing time when it comes.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Sam was great and had done this…

Sam was great and had done this experience before and was very informative

1 september 2026
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Antwoord van CruiseKings

Thank you so much for leaving us a 5 star review. We are delighted our Cruise Expert Sam's experience assisted you to make an informed decision when it came to booking your cruise with us. We will be sure to let him know how much you appreciated his advice. Have a wonderful time when it comes.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

I contacted Jo from CruiseKings to find…

I contacted Jo from CruiseKings to find the perfect holiday for my husband’s retirement. I gave Jo all of the information of what we wanted out of a holiday, and Jo was very helpful and managed to find a holiday that exceeded my expectations. I highly recommend CruiseKings and will be using them in the future.

3 september 2026
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Antwoord van CruiseKings

Thank you so much for your lovely review. We are delighted to hear that our Cruise Expert Jo was able to find the perfect holiday to celebrate your husbands retirement. It is wonderful to know that Jo listened carefully to what you were looking for and managed to find something that exceeded your expectations. We will be sure to pass your kind words on to Jo as she will be thrilled to hear them. Thank you for choosing Cruise Kings and for the recommendation. We hope you have an absolutely fantastic retirement holiday and look forward to helping you plan many more special trips in the future.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

I had an excellent experience booking

I had an excellent experience booking my cruise through CruiseKings, thanks to Sharon. She was friendly, helpful and very knowledgeable, making the whole booking process easy. Sharon was happy to answer my questions and made sure everything was arranged exactly as I wanted. I would definitely recommend Sharon and CruiseKings to anyone looking to book a cruise. The back office support team are also great.

10 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

Good Afternoon

Thank you very much for your Five Star review, we really appreciate you taking the time to leave such positive feedback. It is great to hear that you had an excellent booking experience with Sharon. I am delighted to hear that she was happy to answer all of your questions and made sure everything was arranged exactly how you wanted it to be.
I hope you have a wonderful time and please don’t hesitate to get in contact with us if there is anything further you require.

Kind Regards
Caitlin Murphy
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Holiday Booked!

One person, giving quotes, prompt sending of info, expediating booking. X

3 september 2026
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Antwoord van CruiseKings

Thank you for taking the time to share your experience. It is great to know that having one point of contact made everything so straightforward, from getting your quotes and information through to expediting the booking. We always aim to keep the process as seamless as possible so it's great to know this was your experience.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Great company

Very friendly staff , a very special thanks to Nikky, he sorts out all my problems, finds me exactly what I want, excellent service

29 juli 2026
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Antwoord van CruiseKings

It is wonderful to hear that our Cruise Expert Nicky has looked after you so well and aways manages to find exactly what you are looking for. We will make sure your special thanks reaches Nicky, it sounds like his friendly approach and willingness to go the extra mile have made a real difference. We really appreciate your continued trust in Cruise Kings and hope you have a wonderful time when it comes.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Whichever "Holiday" I've booked with…

Whichever "Holiday" I've booked with Cruise Kings they have all run smmothly. If any problems they are sorted out quickley and efficientley

4 september 2026
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Antwoord van CruiseKings

It is lovely to hear that your holidays with Cruise Kings have consistently gone so smoothly. Knowing that you can rely on us to deal with any issues quickly and efficiently is exactly the kind of service we want to provide. Thank you for continuing to chose Cruise Kings and for taking the time to share your experience. We really appreciate your loyalty and look forward to helping with your next holiday.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Very easy to deal with

Very easy to deal with, Harris returned my call/email and provided me with required quotes.
We have now booked our cruise & stay package which was a very straightforward process.

12 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

Thank you for sharing your experience with us. It is great to hear that our Cruise Expert Harris kept everything moving smoothly from returning your calls and responding to emails to putting together the quotes that you asked for. We are pleased that the booking process came together so easily and trust you are looking forward to your cruise and stay package when the time comes.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Sophie Grater - excellent customer service

Sophie Grater was 1st class. Worked with us to put together the perfect trip.. was patience and listened to our needs, took a few tweaks and phone calls but Sophie was very proactive and supportive.
Amazing service.
Thank you Sophie

12 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

Hello Caroline
Thank you very much for leaving us a wonderful review. It is great to hear that Sophie was 1st class throughout your booking process. It is great she was able to put together the perfect trip for you and listened to what you wanted out of the Holiday.

I hope you have a wonderful Holiday and please let us know if there is anything else we can assist you with.

Kind Regards
Caitlin Murphy
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Holiday booking at its best!

After an unsatisfactory contact with a different travel agency, we contacted Cruise Kings. Our first contact by phone was with an agent called Katie and we were immediately impressed by her pleasant knowledgeable responses and cheerfulness. She guided us through booking process sorting any queries as we proceeded and as a result we were very happy to book our cruise with cruise kings.

11 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

Hello

Thank you very much for taking the time to write such a lovely review for us. I am delighted to hear that Katie was knowledgeable & cheerful over the phone. It is great to hear that she made the booking process easy for you and got everything confirmed at ease for you.

I hope you have a wonderful time and please let us know if there is anything else we can assist you with.

Kind Regards
Caitlin Murphy
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Ayr office

We booked a cruise today using CruiseKings and the travel agent Sharon was patient and clear with her details. Thank her and them so much for making something I usually find stressful so easy.

10 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

Hello Catherine

Thank you very much for your Five-Star review, it is really appreciated.

I am delighted to hear that Sharon was patient and clear with the details she gave to you regarding your upcoming Cruise and that the process was easy for you.
I hope you have a wonderful time, please do let us know if there is anything else we can assist you with.

Kind Regards
Caitlin Murphy
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Excellent service no pressure into…

Excellent service no pressure into booking anything so helpful

10 september 2026
Review zonder uitnodiging
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Antwoord van CruiseKings

It is great to hear you felt so well looked after without ever feeling under pressure. We believe booking a holiday should be an enjoyable experience with plenty of time to consider your options and advice available whenever you need it. Thank you for choosing Cruise Kings and for taking the time to leave us a 5 star review, we really appreciate it.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Fantastic Service

We've used cruise kings several times and always considered their staff to bend over backwards to get the best deal possible for us. In particular we would like to thank Elise for her super human patience with us,, to explain,... on one particular booking we must have asked for about a dozen different questions back n forward by email. We were asking her to organise a particular holiday and she replied promptly each and every time with accurate information and options and alternatives thus allowing us to make informed decisions and the price undercut everywhere else we were researching. Fantastic service

1 september 2026
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Antwoord van CruiseKings

Hello
Thank you very much for your wonderful review. It is great to hear that you have booked with Cruise Kings several times and always found our Staff to get you the best deal available at the time. I am delighted to hear that Elise had patience and answered all your questions thoroughly in relation to your enquiry. I will pass your kind words onto Elise.
I hope you have a wonderful time and please don’t hesitate to contact us if there is anything we can assist you with.

Kind Regards
Caitlin Murphy
Cruise Kings

Beoordeeld met 5 van de 5 sterren

As always service provided by Alana was…

As always service provided by Alana was excellent, everything clearly explained so no issues getting the holiday we wanted

31 augustus 2026
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Antwoord van CruiseKings

Thank you for taking the time to leave us a 5 star review of your recent booking experience with Cruise Kings. We are delighted to hear that our Cruise Expert Alana provided you with excellent service and made everything straightforward. It is wonderful to know she was able to help you secure the right trip for you and we wish you a wonderful time when it comes.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 4 van de 5 sterren
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Antwoord van CruiseKings

Thank you for your review of your recent booking experience with us. We are so pleased that you found our Cruise Experts to be pleasant and helpful. We trust you are looking forward to your trip and if you require any further assistance, please do not hesitate to get in touch.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Sharron gave me great options and…

Sharron gave me great options and really quick response I was very pleased thank you and I am looking forward to my holidays .

10 september 2026
Review zonder uitnodiging
Logo CruiseKings

Antwoord van CruiseKings

Thank you for leaving us a 5 star review. We are absolutely delighted to hear that our Cruise Expert Sharon was able to find some great options for you and was so quick to respond. It is wonderful to know you were so pleased with the service. We really appreciate you choosing us to help you with your holiday and we hope you have a fantastic time when it comes.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Holiday booking to Canada and Alaska

I dealt with 3 members of staff in total whilst discussing my booking and all very knowledgeable and professional.

4 september 2026
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Antwoord van CruiseKings

Thank you so much for taking the time to leave such a lovely review. We are really pleased to hear that all three members of our team of Cruise Experts who helped with your booking were knowledgeable and professional. It is fantastic to know you felt well looked after throughout the booking process. If we can be of any further assistance at all, please do get in touch.
Kind regards
Kerry Christie
Cruise Kings

Beoordeeld met 5 van de 5 sterren

Asked for a quote from Joanne and gave…

Asked for a quote from Joanne and gave me a very tempting offer which I gladly accepted

6 september 2026
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Antwoord van CruiseKings

Thank you for your 5 star review. We are so pleased that our Cruise Expert Joanne was able to put together such a tempting offer for you and that you were happy to accept. It is always wonderful to know we have helped our customers to find the right holiday at the best price. We would like to thank you for choosing to book with us and wish you a wonderful trip when the time comes.
Kind regards
Kerry Christie
Cruise Kings

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