RO is good way to purify tap water. Company makes a countertop model that is very nice. Hook up to a Watt pump to pump water thru it. Look for Countertop Reverse Osmosis System. I've had mine for 20 y... Toon meer
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Lees wat reviewers zeggen
I had no idea what system I needed so I forwarded my water analysis and advised I have a well. Stuart recommended a system but it was way over my budget. He worked with me and I bought a system.
Products are great. Customer service was excellent. A little pricey but things are expensive nowadays so understandable. You get what you pay for our drinking water at my house now is flawless. Even g... Toon meer
I use a single-filter countertop fluoride (and chlorine) filter. The original filter cartridge lasted longer than I had anticipated. When the water began tasting off, I ordered a replacement cartridge... Toon meer
Bedrijfsgegevens
- Waterfilterleverancier
- ook in
- Wateronthardingsapparatuur leverancier
- Waterzuiveringsapparatuur leverancier
- Waterzuiveringsbedrijf
Over Crystal Quest Water Filters
Geschreven door het bedrijf
Pioneering water filtration technology since 1994
We make high-quality water the standard.
Crystal Quest has designed and hand-assembled water filtration systems in Georgia since 1994, under an ISO 9001 quality management system. We build everything from a countertop pitcher to full-scale desalination, and because we are the manufacturer, we match each system to the water it will treat instead of selling one product to everyone.
Find the right system Talk to a specialist
| Since 1994Founded in the USA | ISO 9001Quality management system | NSF-certifiedComponents in every system |
Why customers choose Crystal Quest
| ✓ | Designed and hand-assembled in the USA. Our systems are engineered and built in Georgia, not imported and relabeled. |
| ✓ | Built under ISO 9001, with NSF-certified components. A quality management system covers how every system is designed, assembled, and tested before it ships. |
| ✓ | Guaranteed Performance. When we recommend a system for your water, we guarantee the contaminant reduction it was chosen for. |
| ✓ | Factory-direct pricing. You buy from the factory that designs and builds the system, so there is no distributor or reseller markup in between. We pass that saving to you. |
| ✓ | Fast, free shipping. Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states. |
| ✓ | Commercial and industrial grade, at every size. The same engineering and quality that go into our commercial and industrial systems go into every whole house and point of use system. A small system gets the same expertise as a plant. |
| ✓ | Matched to your water. Our specialists size a system from your water source, your concern, your space, and your flow needs, whether it is a home, a business, or a plant. |
| ✓ | Real people, for as long as you own the system. We do not just sell you a system. Our U.S. based specialists are with you every step of the way, by phone, email, and chat: choosing the right system, installation, and the ongoing care after it, for as long as you have it. Every system carries a one year limited warranty against defects in materials and workmanship. |
Find your solution
Every water source is different. Start with where the water comes from and what you want to change about it.
 Whole House Systems |  Point of Use Systems |  Reverse Osmosis Systems |
 Whole House RO |  Softener and Anti-Scale Systems |  Shower and Bath |
 Commercial |  Industrial |
| All residential systems | Replacement cartridges |
| Request a commercial quote | PFAS water filters |
Our Guaranteed Performance promise
On select systems we recommend for your water, if the system does not perform as intended, we make it right or take it back.
Read our Guaranteed Performance
Who we serve
The same engineering runs in a family kitchen, a restaurant, a hospital, and a municipal plant. You will find our systems at a national coatings manufacturer, the world’s largest environmental sustainability consultancy, a mechanical heart valve maker, a regulated public water utility, airline hub facilities, a natural history museum, universities, breweries, dairies, and municipal water plants.
HomesMulti-familyFood and beverageHotels and hospitalityHospitals and labsSchoolsFarmsManufacturingMining, oil, and gasMunicipal
Just a click away
Questions about your water or your system? Call (800) 934-0051, email help@crystalquest.com, or chat with us on crystalquest.com. Monday to Friday, 9am to 5pm ET.
Fresh Water Begins Here.
Our promise to you
Geschreven door het bedrijf
- Built & Sold by the manufacturer, not a reseller
- Crystal Quest has designed, engineered, and hand-assembled water filtration systems in the United States since 1994, under an ISO 9001 quality management system.
- Matched to your water, not sold off a shelf
- Our experts can size a system from your water source, your concern, and your home or facility, so you buy what your water needs.
- Performance we stand behind
- Systems we recommend are covered by our Guaranteed Performance program, and every system carries a one year limited warranty against defects.
- Real people when you need them
- U.S. based product specialists answer by phone, email, and chat, Monday to Friday, 9am to 5pm ET, before you buy and for the life of your system.
- Fast and free shipping
- Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states.
Our Guaranteed Performance promise
We guarantee the systems we recommend
On select systems our specialists recommend for your water, if the system does not perform as intended after installation, we work with you to make it right, and if we cannot, we take it back. Full terms: crystalquest.com/pages/our-guaranteed-performance
Contactgegevens
175 Chastain Meadows Court #100, 30144, Kennesaw, Verenigde Staten
- (800) 934-0051
- help@crystalquest.com
- crystalquest.com
Are you still drinking unfiltered water?
4,5
Uitstekend
174 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Crystal Quest Water Filters
Thank you for sharing your experience! We’re glad the YouTube recommendation led you to Crystal Quest and that you’re satisfied with the filter so far. We appreciate your trust and hope it continues to perform excellently for you.
Antwoord van Crystal Quest Water Filters
Thank you for your support! We’re pleased to hear you’re happy with the quality of our products and that your order arrived quickly and on time. We appreciate you choosing Crystal Quest.
Quick accurate shipping
Quick accurate shipping.
Product descriptions and guidance are very good.
21 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you for the great review! We’re very happy your order arrived quickly and accurately, and that our product descriptions and guidance helped you make an informed decision. We appreciate your support!
Two years in a row I have been sent the…
Two years in a row I have been sent the wrong filter for my system.
9 augustus 2026
Antwoord van Crystal Quest Water Filters
Hi William, we apologize that you received the incorrect replacement filter, and we understand how frustrating this can be.
We have reviewed the details of your order, and one of our representatives should be in contact with you to further improve the verification of filter sizes and compatibility.
Ordering was seamless
Ordering was seamless.
Order arrived as promised.
Great company to do business with!!
31 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you for taking the time to share your experience. We are glad to hear that everything was smooth, and that you had a pleasant experience!
The water was cloudy and tasted funny…
The water was cloudy and tasted funny for a while. I think it’s clearing up. I now that’s to be expected though. So glad to have my water filtered.
Thank you
30 juli 2026
Antwoord van Crystal Quest Water Filters
You've got it exactly right and I'm glad you said so, because that first cloudy glass can make some people worry.
Two things happen on a brand new carbon system. Fine carbon dust washes out of the fresh media, and air gets trapped in the line. The air is usually what's behind the milky look. Next time, try pouring a glass and watch it: if it clears from the bottom up, that's air working its way out rather than anything in your water.
Both tend to settle once the system has run a while, and the taste comes along with them. A little trick, for you next time and for anyone reading this, is to let a new system or a fresh cartridge run for a bit before you drink from it. That flushes the dust and clears the air out first.
If it still hasn't cleared, send over your order # and any other info you'd like to share to help@crystalquest.com and I'll take a look.
Glad you're up and running, and thanks for sharing what you saw. It helps the next person!
They deliver no matter what
These products are reasonable for a whole house system. My filters were lost in the mail so they send a new batch with ups. That is service
Thank you
29 juli 2026
Antwoord van Crystal Quest Water Filters
We all know the feeling when a package just stops moving in transit, so I'm glad we could get a fresh batch out to you and put it right quickly.
We appreciate you taking the time to share this review, and I'm happy the whole house system is treating you well.
Wonderful customer service first off
Wonderful customer service first off. I had about 1000 questions about the filters and all the different and I got a prompt and thorough reply to every email I sent ! Also the filters came in quick and the quality is great! I’m happy to have my filters again in my new place. I feel much more comfortable showering and drinking the town water now :)
29 juli 2026
Antwoord van Crystal Quest Water Filters
Ask away, that's what we're here for! We always encourage questions so you understand exactly what you're buying, and why. The ones people ask before they buy are usually the ones that save a mess later. Plus, now you're more familiar with your system.
So glad you're settled into the new place and happy with the water! If anything comes up while you're getting used to the system, just email help@crystalquest.com and we'll sort it.
Great filter quality and minimum drop…
Great filter quality and minimum drop pressure. Fast delivery and great communication for customer support
27 juli 2026
Antwoord van Crystal Quest Water Filters
Low pressure drop can be a hard thing to get right, so it's nice when somebody notices. It's a big reason we build our own systems here in Kennesaw and have spent decades continuing to refine and improve our system designs.
Thank you for the kind words on delivery and we are very happy to hear about your experience with our support as well!
Item was well described on website
Item was well described on website. Shipping was fast and we'll packaged. Best of all the item works very very good.
27 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you for your review Jim! It can be easy to under describe filtration systems in some cases, or even oversell a spec sheet. But we're glad to hear that our website had all of the information you needed to make an informed decision. Plus, we always want customers to open the box and find exactly what you read about!
Very happy to hear it shipped quickly, smoothly and is doing it's job so well!
Filters ordered were delivered quickly.
27 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you for your review, glad to hear everything was smooth and quick!
Customer service is great.
Customer service was great. They solved my problem quickly. I would highly recommend them to everyone.
27 juli 2026
Antwoord van Crystal Quest Water Filters
I'm glad we were able to assist quickly. And thank you for the recommendation, it means a lot to our team here!
I expected to receive O-rings with my 3…
I expected to receive O-rings with my 3 filter combo pack but didn't receive them. Perhaps I should of asked but there was no field available.
27 juli 2026
Antwoord van Crystal Quest Water Filters
Hi Joseph - thank you for sharing your experience with us. As you mentioned, there's no field on the product listing to request or add them, and that's a gap of ours to fix, not yours.
If you would kindly send your order number to help@crystalquest.com I'll make sure O-rings get out to you at no charge. Or call 1 (800) 934-0051 and someone can would gladly help out on the phone in about two minutes.
Again, thank you for sharing your experience with us. This is the kind of thing that can quietly frustrate people who never mention it, so you've helped not only the next person, but our team as well so we can improve our listings.
5-star arsenic filter
The filter arrived quickly (even ahead of schedule)! We installed the filter in our basement on the water line that runs to our refrigerator. (Installation should be done by a plumber, or someone with extensive plumbing experience.) We followed the instructions and ran the refrigerator’s water dispenser for 10 minutes after installation. At-home arsenic testing showed a significant reduction in arsenic to a safe (almost undetectable) level! I’m thrilled to be able to use water and ice from our refrigerator after a year of purchasing bottled water and bagged ice! This filter will pay for itself within about 2 months in our household.
23 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you for sharing this great review! We’re thrilled that your filter arrived in a timely manner and that you were able to see such a significant reduction in the arsenic reading after installation. We also appreciate you mentioning the importance of proper installation and following the recommended flushing instructions. Being able to confidently use the water & ice from your refrigerator again, especially after a year of purchasing bottled water and bagged ice, is exactly the kind of difference we hope our products make. Thank you for choosing Crystal Quest!
Antwoord van Crystal Quest Water Filters
Thank you for your review Greg! We’re glad you’re happy with the quality and value of our products. We appreciate your trust and support!
Still a satisfied customer
I have been using this Quest item in both of my homes. I am impressed by not only the performance of the big blue filters but also the staff personnel that I have dealt with over the years. Their professionalism and knowledge of the product has made me a return customer.
21 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you for sticking with us across both homes! The people you have been working with will be glad to hear their help made a difference. We appreciate your trust in the Big Blue systems and look forward to keeping your water in great shape for years to come.
Something was missing from my order but…
Something was missing from my order but customer service - a real human - was nice and accommodating. They got me the piece right away. In any case, I like this company's products. So great all around.
21 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you for your patience and for the kind words. I'm sorry to hear that a piece was missing from your order, but I'm glad our customer service team was able to get it out to you right away. It means a lot that you enjoy the products, and I will pass your note along to the person who helped you.
I get fast delivery
I get fast delivery. I wish I can get the sink version where it sit on the counter. I love the product I got but I would love to change. Customer service is always great.
21 juli 2026
Antwoord van Crystal Quest Water Filters
Thank you very much for your kind review. Also great news, we have a variety of countertop systems that sit right on the counter and connect to your faucet! If you reach out to our team at help@crystalquest.com or (800) 934-0051, they can point you to a countertop model that matches the filtration you have now.
System still leaking after o-ring replacement
Even after replacing all six o-rings, i'm still getting leaks. Our system is 8 years old. We are thinking of switching to a new one.
20 juli 2026
Antwoord van Crystal Quest Water Filters
I would like to start by thanking you for choosing our system for continuous use over the past 8 years. I'm sorry that you are still dealing with a leak even after replacing all of the o-rings. On a system that age, a persistent leak can often be something a specialist can help pinpoint quickly, such as a worn housing, a seating issue, or over-tightening, and it might not always be a sign the whole system is done. Please reach out to our technical team at help@crystalquest.com or (800) 934-0051 with your model information, and someone would be glad to help you figure out whether a small fix or a replacement makes the most sense.
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