A friend told me about NFOP and the insurance managed by CSIS. We were looking for multitrip travel insurance that would extend beyond 80. We rang about the insurance and had a useful, friendly conver... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I got what I wanted. Telephoned to reinstate my previously cancelled travel policy (cancelled six weeks ago), apparently normally not possible. Your staff member Lee called the underwriters who allowe... Toon meer
Bedrijf heeft geantwoord
Very helpful on the telephone. I was able to buy travel insurance after being turned down by countless companies. My husband is 2 years clear of cancer, so scans every 4 months. We also have the usual... Toon meer
Just taken a joint Europe policy for wife and I. Easy online process and decent pricing compared to our previous insurer but somewhat stripped out in terms of cover. £5K cancellation is just about... Toon meer
Bedrijfsgegevens
- Verzekeringsmakelaar
- Autoverzekering
- Caravan- en camperverzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
- Verzekeraar
- Reisverzekeringsmaatschappij
Geschreven door het bedrijf
CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.
Contactgegevens
1st Floor Gail House, ME15 6NB, Maidstone, Verenigd Koninkrijk
- 01622766960
- insurance@csis.co.uk
- csis.co.uk
4,9
Uitstekend
1K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very easy to arrange travel cover at a…
Very easy to arrange travel cover at a reasonable price.All questions answered by knowlegble staff.Would use again and recommend to others
4 juni 2026
Review zonder uitnodiging
Antwoord van Civil Service Insurance Society
That is wonderful to hear, thank you.
I have used CSIS for many years and ha…
I have used CSIS for many years and have always had helpful staff who were happy to negotiate a better deal with my insurer. CSIS is always very busy so it does sometimes, mean waiting for a rather long while but beneficial in the end when speaking to one of the advisors.
10 juni 2026
Review zonder uitnodiging
Antwoord van Civil Service Insurance Society
Thank you very much for taking the time to leave a review and for your continued support over the years, It's greatly appreciated.
I’m really pleased to hear that our team were helpful in finding you a better deal, as that’s exactly the level of service we aim to provide. I’m sorry that you experienced a longer wait on this occasion, and I truly appreciate your patience in holding for us. We recognise how important it is to answer calls promptly and are continuing to work hard to reduce wait times.
I would recommend CSIS to anyone.
I aways shop around but for years I have found CSIS to be up with the best for price and their customer service is excellent. I would recommend CSIS to anyone.
Ann
4 juni 2026
Review zonder uitnodiging
Car insurance
Friendly, knowledgeable and helpful advisors. Price very reasonable.
20 mei 2026
Review zonder uitnodiging
Switching car insurance over the phone…
Switching car insurance over the phone was a great experience, just like the old days!
Ryan Hance couldn't have been more helpful. I found CSIS comprehensive cover comparatively competitive.
I'll be happy to recommend CSIS
10 mei 2026
Review zonder uitnodiging
Antwoord van Civil Service Insurance Society
Thank you very much for leaving such a glowing review. I will ensure I pass your thanks to Ryan - he will be delighted
The person who dealt with us (Lee) was…
The person who dealt with us (Lee) was friendly, knowledgeable, patient, helpful and professional. It was a pleasure dealing with him.
26 mei 2026
Review zonder uitnodiging
Easy and trouble free
Easy and trouble free. Membership of staff very easy and helpful to.deal with
28 mei 2026
Review zonder uitnodiging
Brilliant Service all round
Very helpful colleague, very informative - delighted with the service. The price was definitely attractive. So all in all, delighted
21 mei 2026
Review zonder uitnodiging
Great value and friendly staff
Great value and friendly staff. Easy process, thank you.
28 mei 2026
Review zonder uitnodiging
Phoning to give my new Credit Card details
The letter confirming my Travel insurance renewal quoted the serial number of my credit card which had expired. I phoned and spoke to a very professional person who dealt with the change over very efficiently and explained what would happen and when. He asked if I was satisfied with everything with my policy. I am. Thank you for your excellent service.
1 mei 2026
Review zonder uitnodiging
Renewing my insurance cover
A simple process for such great cover. Easy to complete saving me time and effort
21 mei 2026
Review zonder uitnodiging
Just arranged 12 monthly annual travel…
Just arranged 12 monthly annual travel insurance under the Narpo travel scheme.
27 mei 2026
Review zonder uitnodiging
Very patient and also friendly
Very patient and also friendly, polite, and clear on everything when taking out a new travel policy.
29 mei 2026
Review zonder uitnodiging
Good service
Short wait to be able to speak to representative who was extremely knowledgeable and helpful
29 mei 2026
Review zonder uitnodiging
Excellent service
Excellent service, everything fully explained and any questions clearly and fully answered.
28 mei 2026
Review zonder uitnodiging
Extremely Helpful
29 mei 2026
Review zonder uitnodiging
Travel Insurance
really easy to renew travel insurance policy on line. Good price, Have phoned them in the past and found customer service very helpful.
29 mei 2026
Review zonder uitnodiging
Very quick and easy process to get my…
Very quick and easy process to get my travel insurance. Staff amazingly helpful and very polite. Thanks
26 mei 2026
Review zonder uitnodiging
Answered our call quickly and dealt…
Answered our call quickly and dealt with us very professionally.
27 mei 2026
Review zonder uitnodiging
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