Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Toon meer
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Lees wat reviewers zeggen
I have just purchased 3 Rolls Neo 28mm ball eyelet poles omg the quality is excellent the delivery was on time. Poles were very easy to put up. If you need curtain poles I would recommend this company... Toon meer
Good company. Very responsive to emails. The Paloma curtain tracks are excellent. Would have been 5 stars had it not been for the poor service from the courier they use.
We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Contactgegevens
Verenigd Koninkrijk
- sales@curtainpolestore.co.uk
- curtainpolestore.co.uk
4,5
Uitstekend
408 reviews
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Quality product
Ordering process was easy, delivery swift. The goods were very well packaged and the finish of the wrought iron pole and fittings were exemplary. Sound attention to detail. Looks like a powder coated finish. I wanted a quality, refined look without it being forced, and this item delivered. High quality product, not cheap, but, I'd buy again. Made in England and they look chic and refined in my garden office!
24 april 2025
Exactly what we ordered excellent…
Exactly what we ordered excellent quality.
Prompt and safe delivery .
22 april 2025
GREAT COMPANY TO DEAL WITH
Easy to navigate website wide choice of products Quick to deliver Well wrapped parcel Great service and reasonable price
22 april 2025
Good quality curtain pole
I ordered a curtain pole from this amazing company a couple of weeks ago and it arrived the very next day! I was very surprised. The pole was very well packaged and we are very pleased with it. It was easy to put up and it looks great.
22 april 2025
Fantastic ease of transaction and…
Fantastic ease of transaction and delivery..bought online recieved within a week and was kept informed via e mail the progression of delivery..fantastic thank you
22 april 2025
Very good quality pole
Very good quality pole, very simple to install and it arrived well protected and quickly. Recommend highly.
22 april 2025
It is a good quality curtain pole…
It is a good quality curtain pole although would have liked male and female connectors built into the pole for joining the two halves. The advice is to cut the pole where it joins in the middle but more sensible to cut at the ends as the finials cover the cuts and as mentioned if you have in built connectors in the middle it makes things easier. Screw for joining the two halves is not very good plus you have to be very precise drilling new hole.
22 april 2025
Good quality product at good price
Good quality product at good price. Delivery was quick and as quoted on website. Would recommend this company to anyone wanting curtain poles and rails
22 april 2025
Arrived in good packaging ,pole looks…
Arrived in good packaging ,pole looks great.
However I've not put it up yet as still decorating.
First impressions good.
22 april 2025
100% happy
Excellent service, competitive prices,fast delivery although the package was damaged during shipping even though the goods was well packaged i noticed one of the brackets was damaged, after a quick email reporting the matter a replacement arrived foc the next day.
will be using again in the near future
14 april 2025
Review zonder uitnodiging
The curtain poles I bought are really…
The curtain poles I bought are really good, plain and simple (as I ordered) and a good price.
They were quick to post, and good effective communication, no hesitation to order from them again in the future when I redo another room. Thanks
11 april 2025
FINE POLE
The pole was very securely packaged and delivered safely. It was exactly what we wanted. Very Good.
11 april 2025
Shocking returns service…
The curtain pole is a good standard however when I tried to return some items I have had no response whatsoever, despite emailing twice. Shocking service.
The correct process and email address was followed. I have just sent everything on to you - again.
13 maart 2025
Antwoord van Curtain Pole Store
Dear Lesley,
We are very surprised to read your review, as customer service is of paramount importance to us.
If you have not received a response, it is possible that either the incorrect email address was used, or your order number was not included in the email, which is essential for us to quickly identify and address your inquiry.
Please use our inquiry form to send us a message about the order as this will be directed immediately to our return team.
*Update- We wish to inform you that your email has been received. We have determined that your specific communication was initially filtered due to its classification as suspicious.
Please be assured that this matter is currently under investigation. To ensure seamless communication, we recommend that you correspond with us directly via email rather than through Trustpilot, as the latter may affect the delivery of your messages.
Sincerely,
Curtain Pole Store
These curtain poles are as advertised…
These curtain poles are as advertised on the website. Of good quality and were delivered very quickly. I'm pleased with them.
11 april 2025
Great Service
Very efficient and easy ordering system. Excellent on delivery. The pole has been checked and everything fine, just waiting for the fitter to do the job. Having worked for 25 years as Head of a Soft Furnishings Department I know quality of goods and service is so important. Will always use again in the future. Christine
11 april 2025
Ridiculous returns system
We ordered a 240cm curtain pole but on arrival realised the wood didn’t match the rest of our furniture as closely as we had hoped. The curtain pole was still in its original box, completely unopened. When trying to return we were told we would have to arrange this ourselves and at our own expense; the parcel was too large for most standard delivery/returns companies and the cheapest available courier option was over £40. So in order to get a refund on our £50 curtain pole we were expected to pay £40 of our own money, making the entire process not worth it. Would advise against using this company if you think there is any chance you may need to return the product. The system is completely nonsensical.
11 april 2025
Review zonder uitnodiging
Antwoord van Curtain Pole Store
Dear Jake,
Our terms of return specify that customers are responsible for arranging returns through their own courier. We offer a sample service designed to allow customers to assess the color of the pole set before making a purchase; utilizing this service could have helped you avoid ordering a pole set that does not complement your interiors.
Therefore, considering the availability of our sample service, a negative review based on return expenses may be unwarranted.
In addition, the cost of returning a 120cm parcel is approximately £8-£12 if you use a reputable company. The claim of £40 has been made to damage our reputation.
Sincerely,
Curtain Pole Store
Beautiful wood
Beautiful wood, I really like the quality and style of the curtain pole.
21 maart 2025
Good service and delivery
Good service, great quality and delivered on time.
One small problem was rectified immediately without question or delay.
2 april 2025
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