As a brand new CSM, the Customer Success Collective course provided me with tools in the toolbox to not only help my customers, but help the company I work for stay successful. The course provides a... Toon meer
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The Customer Success Collective Slack community is an absolute goldmine. It’s a highly active, welcoming space where professionals genuinely want to help each other succeed. I want to give a special s... Toon meer
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Wow, customersuccesscollective.com is awesome! It's easy to use and has lots of helpful stuff like articles, webinars, and forums. The community is friendly and helpful. Talking to others has tau... Toon meer
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I LOVE being part of the community! It's one of the best perks of joining the Customer Success Collective a few years ago. I get to connect with like-minded people, share insights, get feedback, and... Toon meer
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Bedrijfsgegevens
Contactgegevens
147 De Beauvoir Road, N1 4DL, London, Verenigd Koninkrijk
- 447754067600
- hello@customersuccesscollective.com
- customersuccesscollective.com
4,5
Uitstekend
96 reviews
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Lots of resources and a community
Lots of resources and a community
Some extra things are costly like extra resources or courses but a majority of the defining features are available to everyone.
26 februari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your feedback! We're glad to hear that you find our community and resources valuable. We strive to provide a wealth of resources and a supportive community to all our members. While some additional resources or courses may have associated costs, we aim to ensure that the majority of our defining features are accessible to everyone.
Stellar networking and thought leadership
This event is a must attend. I have had the privilege of speaking at the past 2 sessions in Austin, and I always leave with innovative and actionable ideas and new relationships. Thanks to the Customer Success Collective for always delivering such great content and experiences!
14 februari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your glowing review! We're thrilled to hear that you consider our event a must-attend and that you've had the opportunity to speak at past sessions. It's wonderful to know that you consistently leave with innovative ideas, actionable insights, and valuable relationships. We're committed to delivering exceptional content and experiences to our attendees, and we're grateful for your support. We look forward to continuing to provide valuable opportunities for learning, networking, and growth in the future. Thank you for being a part of our community!
Collective CS Intelligence via the CS Collective
The Customer Success Collective has been a wonderful community to be a part of, both virtually and in-person. The Slack community is a fantastic resource for anyone in Customer Success - regardless of role, experience or tenure.
I had the honor and pleasure of being a speaker at the most recent Customer Success Festival event held in Austin and not only was the event very well run and organized (go Sophie!), but it was an excellent opportunity to spend time with peers and network with new people.
13 februari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your positive feedback! We're thrilled to hear that you've had a wonderful experience with the Customer Success Collective, both virtually and in-person. It's fantastic to know that our Slack community has been a valuable resource for you in Customer Success, regardless of your role or experience.
We're glad you enjoyed speaking at our recent Customer Success Festival event in Austin and found it well-organized. We appreciate your kind words and are delighted that you had the opportunity to connect with peers and network with new people during the event.
Thank you for being a part of our community and for your support!
Excellent conference once again
Once again, the Customer Success Collective exceeded expectations with this conference. I enjoyed the diverse range of topics, practical insights, and (best of all) meaningful connections made. I left feeling not just informed but ready to take action on what I learned. I highly recommend attending the next event!
13 februari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your fantastic review! We're thrilled that you found our conference exceptional, with diverse topics, practical insights, and meaningful connections. Your recommendation means a lot to us, and we're glad you left feeling informed and ready to take action. We look forward to welcoming you to our next event!
A warm and welcoming community of smart…
A warm and welcoming community of smart and helpful CS experts.
17 februari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your kind words! We're thrilled to hear that you find our community warm, welcoming, and filled with smart and helpful Customer Success experts. Creating a supportive environment where members can share knowledge, exchange ideas, and support each other is one of our top priorities.
Great onboarding experience
Great onboarding experience, and look forward to virtual and live events!
12 februari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your feedback! We're delighted to hear that you had a great onboarding experience. We strive to provide a seamless and informative onboarding process for all our members. We're excited that you're looking forward to our virtual and live events! We aim to offer engaging and valuable experiences for our community members.
Customer Success Collective is a must membership for CS Professionals.
I have been so impressed by the collaborative space of CSC. I've learned a ton from other members. The admins are awesome with support follow up and engagement.
24 januari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Dear Christine,
Thank you for your positive feedback! We're thrilled to hear you've found value in the collaborative space of Customer Success Collective. Learning from other members and receiving excellent support from our admins is our goal. We appreciate your support and look forward to continuing to provide a great experience for you.
Best,
The CSC Team
Great community to stay connected with…
Great community to stay connected with other CSM folks. Share and Gain insights within CSM domain. Good platform to know about different events.
Lot of good resources and content is available that really help to grow in CSM role.
22 januari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Dear Vandana,
Thank you for your positive feedback! We're thrilled that you find our community a great place to connect with other CSMs, share insights, and stay informed about events. We're glad the resources and content available have been beneficial for your growth in the CSM role. We appreciate your support and look forward to being a valuable resource for your professional development.
Best,
The CSC Team
The Customer Success Collective is a…
The Customer Success Collective is a collaborative organization that provides opportunities for individuals seeking a role in Customer Success Management (CSM) and those who can offer guidance and advice. It serves as a platform for sharing and extending assistance wherever needed within the CSM community.
21 januari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Dear Randy,
Thank you for your positive feedback! We're glad to be a collaborative organization that provides opportunities for individuals interested in Customer Success Management (CSM) and those offering guidance. Serving as a platform for sharing and extending assistance within the CSM community is our mission. We appreciate your support and look forward to continuing to be a valuable resource for all CSM professionals.
Best,
The Customer Success Collective Team
Exciting and collaborative group with…
Exciting and collaborative group with lots of good resources to dig into.
9 januari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
Dear Thomas,
Thank you for your positive feedback! We're thrilled to hear that you find our group exciting and collaborative, with plenty of valuable resources to explore. We appreciate your support and look forward to continuing to provide an exciting and enriching experience for you.
Best regards,
The CSC Team
An amazing community!
Have just joined the Customer Success Collective and what a community it is! There is an absolute plethora of knowledge, support and advice to be found here. Looking forward to building out my network with like-minded professionals.
8 januari 2024
Review zonder uitnodiging
Antwoord van Customer Success Collective
We're thrilled to have you join the Customer Success Collective! It's wonderful to hear that you're already finding so much value in our community. With the wealth of knowledge, support, and advice available here, we're confident that you'll have a fantastic experience and opportunities to grow both personally and professionally. Building connections with like-minded professionals is one of the best parts of being a part of our community, and we're excited to see you expand your network.
Welcome aboard!
The Customer Success Collective offers…
The Customer Success Collective offers great content from industry leaders on top of a fantastic slack community.
1 december 2023
Review zonder uitnodiging
The Customer Advocacy Cert training was…
The Customer Advocacy Cert training was really good. It was broken into logical and consumable sections with knowledge checks at the end of each section to help this information stick. Kevin, the facilitator, did a great job narrating the content at a pace that was easy to follow. The "Bonus Footage" was filled with valuable information, so take the time to watch it.
28 december 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
Hi Alton,
Thank you for your positive feedback on the Customer Advocacy Cert training! We're delighted you found the content well-structured, Kevin's facilitation effective, and the "Bonus Footage" valuable. Your comments inspire us to continue delivering top-notch training experiences. If you have further suggestions or need assistance, feel free to reach out. We appreciate your partnership and look forward to supporting your success.
Best,
The CSC Team
Professional environment, with helpful members
Very peaceful and professional environment, with helpful members and a warm welcome
20 december 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
Hi Patrick,
We appreciate your positive feedback on our professional environment. It's great to hear that you find our members helpful and that you experienced a warm welcome. We're committed to maintaining a supportive and welcoming atmosphere. If you have any suggestions or if there's anything specific you'd like to highlight, please feel free to share. Thank you for being a part of our community!
Regards,
The CSC Team
Good community of likeminded people…
Good community of likeminded people that are happy to share learnings and experience.
19 december 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your positive feedback! We're pleased to hear that you find our community to be a gathering of like-minded individuals who are willing to share their learnings and experiences. It's our goal to foster a collaborative environment, and your recognition reinforces our efforts. If you have any insights or suggestions on how we can further enhance your experience, feel free to let us know. We appreciate your contribution to our community!
Regards,
The CSC Team
I had never heard of CSC before their…
I had never heard of CSC before their recent event in Boston. I left the event energized and full of ideas, while also confident in the work my organization is currently doing.
17 oktober 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
We're delighted to hear about your positive experience at our recent event in Boston! It's fantastic that you left feeling energized, full of ideas, and confident in your organization's current work. We strive to create events that inspire and provide valuable insights. If there's anything specific you'd like to share about your experience or any suggestions for future events, please feel free to let us know. We're grateful for your engagement with CSC and look forward to continuing to support and inspire you. Thank you for being a part of our community!
Regards,
The CSC Team
CSC Community is Great
Interesting content, fun opportunities, knowledgable (and friendly) community. It's been a really great experience being a part of the CSC this year.
14 december 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for sharing your positive experience as part of the CSC community! We're thrilled to hear that you find the content interesting, enjoy the fun opportunities, and appreciate the knowledgeable and friendly community. Creating a positive and enriching experience for our members is a top priority, and your feedback encourages us to continue our efforts. If there's anything specific you've enjoyed or any suggestions you have for making the experience even better, we'd love to hear it. Thank you for being a valued member of CSC, and we look forward to another fantastic year together!
Regards,
The CSC Team
It's a warm community
"It is a warm community where experts from around the world come together to share experiences, challenge each other, and be challenged."
13 december 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for sharing your perspective on our community. We're delighted to hear that you find it warm and inclusive, where experts from around the world come together to share experiences and engage in meaningful challenges. Fostering an environment where diverse experiences are valued is a key aspect of our community, and your feedback is greatly appreciated. If there are specific aspects you'd like to highlight or any suggestions you have for further improvement, please feel free to let us know. We're grateful to have you as part of our community!
Regards,
The CSC Team
Excellent CS Festival in Sydney
Excellent CS Festival in Sydney - very engaging and brought together an incredibly talented & informative group of professionals in the CS industry.
It's been a very valuable resource for me to develop my CS career & knowledge.
1 november 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
Thank you for your positive feedback on the CS Festival in Sydney! We're thrilled to hear that you found the event to be engaging and that it brought together a talented and informative group of professionals in the customer success industry. It's fantastic to know that the festival has been a valuable resource for the development of your customer success career and knowledge.
If there are specific aspects of the festival that stood out to you or any suggestions for future events, please feel free to share. We're dedicated to providing enriching experiences for our community, and your input is invaluable. Thank you for being a part of our CS community, and we look forward to supporting your continued growth in your career!
Regards,
The CSC Team
Like minded professionals
I've met quite a few like-minded customer success professionals in this group and have extended the connection on LinkedIn.
29 november 2023
Review zonder uitnodiging
Antwoord van Customer Success Collective
That's wonderful to hear! Connecting with like-minded professionals is a significant aspect of our community, and we're delighted to know that you've had the opportunity to meet and extend connections with fellow customer success professionals. Networking and collaboration are key components of professional growth, and we appreciate your active engagement within the group.
If there's anything specific you'd like to see more of or any suggestions for enhancing the networking experience, please feel free to share your thoughts. Thank you for being an integral part of our community, and we look forward to more valuable connections and interactions in the future!
Regards,
The CSC Team
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