We ordered a custom neon light for a colleague's leaving present. The whole process was extremely easy. We contacted the customer service team when we realised that we'd forgotten to specify that we n... Toon meer
Bedrijf heeft geantwoord
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I used these guys as their online design tool was the only one I could find that was compatible with my phone. The process was simple, the sign is of excellent quality, the cable length is suitable, t... Toon meer
Bedrijf heeft geantwoord
It was clear and easy to buy exactly what I wanted. It was a retirement present to myself and i love it. Its in my dining room and people who come to dinner often open up and talk about their lives.
Bedrijf heeft geantwoord
Really fast and reliable. We needed our sign quickly and Kat made it happen. We were delighted with the finish and feel it’s made our food truck look amazing. We spoke to loads of alternate light comp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Custom Neon is an experienced illuminated signage company offering LED Neon Signs and Backlit, Front Lit, Face & Halo Lit 3D Illuminated Letters & Logo signs for commercial, business, and personal use. * Indoor & Outdoor Signage * Free Standard Shipping * Rush Orders Available * Design Your Sign Online or Use Our Free Design Service * 5 Star Customer Service * Warranty Included * Tree Planted for Every Order
Contactgegevens
London, Verenigd Koninkrijk
- 020 3608 5978
- info@customneon.co.uk
- customneon.co.uk
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Made to order as requested
Made to order as requested, earlier than expected delivery, very well packed and easy to set up. A gift for my daughter, and she's delighted!
23 december 2024
Antwoord van Custom Neon®
Hi Chris. Thank you for your wonderful feedback! We’re so thrilled to hear that your sign arrived early, was easy to set up, and most importantly, that your daughter loves it!
Brilliant
Purchased 2 custom neon lights.
Excellent customer service, arrived quickly and well packaged.
Still going strong a year later.
Would recommend :)
29 maart 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Danielle. Thanks so much for sharing your experience with us! We're so happy to hear that you received such excellent customer service from our team, and that your Custom Neon sign is still going strong a year later. If you ever need anything else, we’re always here to help. Thanks again for recommending us!
Antwoord van Custom Neon®
Thank you so much for this great review, Jonny! We really appreciate your taking the time to share your feedback.
Overall Brilliant Experience
Delivered on time in suitable packaging - and a great product!
27 november 2024
Antwoord van Custom Neon®
Thanks for the fantastic review, Emma! We are so glad you had a great experience. Enjoy your Custom Neon sign!
Really rapid and accommodating service
Really rapid and accommodating service, reliable units. Definitely recommend.
15 januari 2025
Review zonder uitnodiging
Antwoord van Custom Neon®
Hello! Thank you for the excellent review. We appreciate you taking the time to share your experience with us!
Great sign
Custom Neon took my order and created what I wanted a delivered it quickly in time for Christmas. It looks great and was delivered well wrapped up.
24 november 2024
Antwoord van Custom Neon®
Thank you so much for this great review, we really appreciate your valuable feedback! We hope you enjoy your Custom Neon sign!
Antwoord van Custom Neon®
Thanks for the wonderful review, Lynne! We appreciate your feedback!
Had a sign made for our cinema
Had a sign made for our cinema. Very good customer service, communication and delivery.
21 oktober 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Hannah! Thank you so much for this great review, we really appreciate your valuable feedback!
Antwoord van Custom Neon®
Thanks for the 5-star review, Dom! We greatly appreciate your feedback.
Custom Neon are amazing!
Custom Neon are amazing!! We absolutely love the sign they created for us <3 they got it across to us so quickly and on time, no issues. We will definitely use them again in the future for sure.
3 januari 2025
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Manesha! Thank you for taking the time to write this review. We are so pleased to hear you had a great experience and love your Custom Neon sign. Please let us know how we can help you in the future!
Custom Neon truly are a great company…
Custom Neon truly are a great company to work with. I had a bespoke design created and needed it faster than the usual delivery times so Katrina, the designer, worked with me to get it ready for their next production run which meant I received the sign in just a few days.
Great service and cheaper than others out there. I will definitely use them again,.
7 november 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Paul! We appreciate you taking the time to share your experience with us! Your positive experience working with Katrina is fantastic, and we've made sure to pass this feedback along to recognise her great work! Enjoy your sign!
Great company and amazing product
I can’t fault the customer service, ease of ordering or the actual product. 5 stars all round
2 november 2024
Antwoord van Custom Neon®
Hi Hazel! Thank you for taking the time to write this review. We are so pleased to hear you love our service and your Custom Neon sign. We truly appreciate the feedback!
Neon
Great product! Fast efficient delivery! Great aftercare!
8 december 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Shama! Thanks so much for sharing your experience with us. Can’t wait to see your sign lit up in your space! Don't forget to tag us @customneon 💡
Great firm
Great firm, responsive and fulfilment was spotless!
1 oktober 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much for this great review, we really appreciate your valuable feedback!
happy with our light
happy with our light, Kat was great and very helpful
24 oktober 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much for this great review, and we are so glad you are happy with your sign and Kat's customer service! We will be sure to pass this feedback on to her!
My new neon sign looks great
Kat helped with the design process...there was some back and forth and it was good to get some input from someone who knows what they're talking about regarding design / colours etc...
The finished product looks great. I'm very pleased with it. It arrived quickly. Setup was straight-forward.
Thanks Custom Neon!
1 oktober 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Dalton, We appreciate you taking the time to share your experience with us! Your feedback on our product, service and your positive experience working with Kat is great to hear. We've made sure to pass this along to recognise her great work!
Antwoord van Custom Neon®
Thank you so much for your 5-star review and valuable feedback! 💡
Perfect!!
Placed our order and was kept up to date when dispatched and ready for delivery. Our sign arrived very well packaged and protected which was fabulous as we had no worries of damage.
Our sign was exactly what we wanted and was beautiful.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future!
Really fast and reliable
Really fast and reliable. We needed our sign quickly and Kat made it happen. We were delighted with the finish and feel it’s made our food truck look amazing. We spoke to loads of alternate light companies and custom Neon were the best by far on design adaptations to make what we wanted work, speediness and great customer service.
27 juli 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much for your 5-star review, Jayne! 💡 We are so glad you were happy with Kat's customer service, and we have passed this recognition on to her! The team at Custom Neon is thrilled that you are so happy with your sign!
Antwoord van Custom Neon®
Hi Mandy! Thank you so much for this great review, we really appreciate your valuable feedback!
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