We ordered a custom neon light for a colleague's leaving present. The whole process was extremely easy. We contacted the customer service team when we realised that we'd forgotten to specify that we n... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I used these guys as their online design tool was the only one I could find that was compatible with my phone. The process was simple, the sign is of excellent quality, the cable length is suitable, t... Toon meer
Bedrijf heeft geantwoord
It was clear and easy to buy exactly what I wanted. It was a retirement present to myself and i love it. Its in my dining room and people who come to dinner often open up and talk about their lives.
Bedrijf heeft geantwoord
Really fast and reliable. We needed our sign quickly and Kat made it happen. We were delighted with the finish and feel it’s made our food truck look amazing. We spoke to loads of alternate light comp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Custom Neon is an experienced illuminated signage company offering LED Neon Signs and Backlit, Front Lit, Face & Halo Lit 3D Illuminated Letters & Logo signs for commercial, business, and personal use. * Indoor & Outdoor Signage * Free Standard Shipping * Rush Orders Available * Design Your Sign Online or Use Our Free Design Service * 5 Star Customer Service * Warranty Included * Tree Planted for Every Order
Contactgegevens
London, Verenigd Koninkrijk
- 020 3608 5978
- info@customneon.co.uk
- customneon.co.uk
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Entreprise sérieuse. Je recommande
Entreprise sérieuse. Clis très bien emballé et bien protégé. Relation clientèle réactive. Je recommande.
19 maart 2024
Antwoord van Custom Neon®
Thank you so much for a 5-star review, Maud!
Perfect
Ordering was easy, staff really helpful and sign came on time. Looks absolutely amazing so please with it .
12 maart 2024
Antwoord van Custom Neon®
Hi Gary. Thank you so much for sharing this review! We're so thrilled to hear that your new Custom Neon® sign looks amazing, and that you found it so easy to order. If we can do anything else for you in the future, don't hesitate to reach back out!
Great experience …
This is the third Neon we have ordered from custom neon
It’s so easy to use on the website and really easy to install
Extremely happy with our sign
Brilliant customer service too
29 februari 2024
Antwoord van Custom Neon®
Hi John. Thank you for taking the time to share your experience! We are so thrilled to hear that you found our website so easy to use, and that you're so happy with your third Custom Neon® sign from us. If we can do anything else for you in the future, please don't hesitate to reach back out!
Antwoord van Custom Neon®
Hi Duncan. Thank you so. much for taking the time to share this review!
Antwoord van Custom Neon®
Thank you so much for your review, Richard!
Arrived in time as promised and product…
Arrived in time as promised and product was exactly what I was looking for. Very happy.
28 januari 2024
Antwoord van Custom Neon®
Hi Jason. Thank you so much for this great review! We are so thrilled to hear that your new sign was exactly what you were looking for, and that you're so satisfied with your purchase.
Thrilled with the quality of our neon…
Thrilled with the quality of our neon light. Excellent customer service throughout our order
21 januari 2024
Antwoord van Custom Neon®
Thank you for taking the time to share this fantastic review! It's great to hear that you're so happy with the quality of your new Custom Neon® sign, and that our team provided you with excellent customer service.
Antwoord van Custom Neon®
Hi Duncan. Thank you so much for your 5-Star review!
Highly Recommend
Lots of choice - colour, font, set out etc. I had a small query which was answered over the phone very quickly and pleasantly.
Arrived before the due date and I was extremely pleased with the quality and ease of displaying. Can't wait to order another for my garden.
23 januari 2024
Antwoord van Custom Neon®
Thank you so much for this great review, we really appreciate your valuable feedback! It's such great feedback to hear that you received such prompt and helpful service, and that you're happy with the quality of your sign. Please don't hesitate to reach back out to us when you're ready to order your next sign!
Really good standard of product
13 januari 2024
Antwoord van Custom Neon®
Hi Adam. Thank you so much for the great review!
Excellent service from start to…
Excellent service from start to finish!... product was delivered as promised and very well packaged.
Very happy customer.
9 januari 2024
Antwoord van Custom Neon®
Hi Anthony! Thanks for the fantastic review. The team is so pleased to hear that you received such excellent customer service, and that you're a very happy customer!
Arrived in good time easy to install…
Arrived in good time easy to install and exactly what I wanted
9 januari 2024
Antwoord van Custom Neon®
Thank you so much for this 5-star review! We're so happy to hear your new sign is exactly what you were looking for, and that you found it so easy to install.
Excellent company
Excellent company. Communication a touch sparse but the products are amazing.
7 januari 2024
Antwoord van Custom Neon®
Hi Katie. Thank you for taking the time to write this review! We really appreciate your feedback regarding communication, and we will be passing this on to our team. We're so thrilled to hear that you found your Custom Neon® to be amazing. Please let us know if we can assist you in the future!
Faultless experience and a little in…
Faultless experience and a little in love with my sign
4 januari 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Daniel. Thank you so much, it's incredible to hear that you had a faultless experience! We're so happy to hear that you love your new Custom Neon® sign.
Awesome Experience
Easy to design and order.....awesome quality and love the remote feature. I am normally pretty skeptical about ordering something like this online, but I couldn't be happier with the experience and product.
19 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Dave. Thank you so much for taking the time to share this feedback! We are so thrilled to hear that you found it so easy to order and that you're so happy with the quality of your sign. If you ever need assistance or have any questions, please don't hesitate to reach out!
Great personalised sign I received for…
Great personalised sign I received for my wife's beauty room. The quality and finish is spot on. She loves her new sign. For being custom made the delivery time was really good.
29 januari 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Gary. Thank you for this amazing review! We are so thrilled that your wife loves her new sign for her beauty room. We would love to see photos, don't forget to tag us @CustomNeon
I am so impressed with my sign and also…
I am so impressed with my sign and also the customer service at custom neon. They replied to my emails so quickly and couldn’t be more helpful! Really recommend.
1 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much for the 5-Star review, Talia! It's such amazing feedback to hear that you were impressed with your sign and that our team were able to provide you with such fantastic customer service. Thank you for the recommendation!
Hi amazing neon sign it was a birthday…
Hi amazing neon sign it was a birthday present for our son we were amazed when we lit it up looks great and the service was very good your company is doing a very good job of making bespoke signs well packaged thanks so much.
23 januari 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Jane. Thank you for this great review! The team are so happy to hear that your son's birthday present looked amazing when you lit it up, and that you received great customer service. Thank you so much for the positive feedback!
Prompt, attentive customer service/quality
The timeliness was superb! I ordered as a last-minute Christmas gift for my daughter, but I was uncertain that it was going to get here on time. Customer service responded and guaranteed that it would and sure enough it was here a couple of days before Christmas! The quality of work is amazing and is exactly what she wanted! I would highly recommend these guys!
23 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Mandy. Thank you so much for taking the time to share this amazing review. We are beyond thrilled to hear that we were able to get your daughter's last-minute Christmas gift to you so promptly. We hope your daughter absolutely loves her new Custom Neon® sign! We really appreciate your recommendation.
Awesome product
Fantastic product, helpful and friendly customer service with quick delivery. Would definitely recommend.
2 november 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Thanks for the fantastic review, Fiona! The team is so thrilled to hear that you had a brilliant experience, and that you received such helpful customer service. Thank you for your recommendation!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.