We ordered a custom neon light for a colleague's leaving present. The whole process was extremely easy. We contacted the customer service team when we realised that we'd forgotten to specify that we n... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I used these guys as their online design tool was the only one I could find that was compatible with my phone. The process was simple, the sign is of excellent quality, the cable length is suitable, t... Toon meer
Bedrijf heeft geantwoord
It was clear and easy to buy exactly what I wanted. It was a retirement present to myself and i love it. Its in my dining room and people who come to dinner often open up and talk about their lives.
Bedrijf heeft geantwoord
Really fast and reliable. We needed our sign quickly and Kat made it happen. We were delighted with the finish and feel it’s made our food truck look amazing. We spoke to loads of alternate light comp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Custom Neon is an experienced illuminated signage company offering LED Neon Signs and Backlit, Front Lit, Face & Halo Lit 3D Illuminated Letters & Logo signs for commercial, business, and personal use. * Indoor & Outdoor Signage * Free Standard Shipping * Rush Orders Available * Design Your Sign Online or Use Our Free Design Service * 5 Star Customer Service * Warranty Included * Tree Planted for Every Order
Contactgegevens
London, Verenigd Koninkrijk
- 020 3608 5978
- info@customneon.co.uk
- customneon.co.uk
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent neon sign and communication 5…
Excellent neon sign and communication 5 star.
12 december 2023
Antwoord van Custom Neon®
Hi Helena. Thank you for sharing this feedback! We're so pleased to hear that you love your sign and that you received great communication from our team.
Antwoord van Custom Neon®
Thank you for the 5-Star review, Mark!
Great customer service
Great customer service. Responded very quickly and efficiently to my request.
9 december 2023
Antwoord van Custom Neon®
Hi Gabrielle! Thank you so much for this great review. We're so happy to hear that you received amazing customer service, and we hope you love your new Custom Neon® sign!
Neon Sign
Excellent service from start to finish. I had a couple of questions which were answered. Customer services are very knowledgeable.
Sign arrived. Love it!
28 november 2023
Antwoord van Custom Neon®
Hi Denise. Thank you so much for taking the time to leave an excellent review! We're so glad to hear that you experienced great customer service, and that you love your new Custom Neon® sign.
good service !!!
3 januari 2024
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much, Jammes!
5 Stars
Super straight forward and great customer service. Kat was extremely helpful and always on hand for any questions. 100% recommend
1 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Sam. Thanks for the 5-Star review! It's such amazing feedback to hear that Kat was so helpful, and that you found the process to be super straightforward. We have passed this on to celebrate her great work!
Brilliant
Brilliant - just as expected and the remote's super cool with dimmer and flashing settings. Would recommend!
30 november 2023
Antwoord van Custom Neon®
Thank you for this 5-star review! The team at Custom Neon® are thrilled that you're so happy with your new sign, and that you love the features of your remote.
Liverpool FC Neon LED
Bought a custom Liverpool FC Neon LED sign in December. Extremely happy with the product and have had a lot of fun with the different lighting modes when the goals have gone in. Special mention to Taylor who was always very helpful during the design process. I would definitely purchase from Custom Neon again. Cheers, Mark
15 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Mark. Thank you for sharing this fantastic review! We are so thrilled to hear that you're so happy with your new Custom Neon® sign for Liverpool FC. We have passed on this amazing feedback to celebrate Taylor's great work. We would love to see photos, don't forget to tag us! @CustomNeon
HIGHLY RECOMMENDED!
Great service, perfect communication and fantastic professionals that help you in every single step of the process and approach solutions to any problem that can appear! Highly recommended
19 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much for this great review! It's such valuable feedback to hear that you had great service and communication from our team, and that we were able to problem-solve so effortlessly for you. Thank you for your recommendation!
I would highly recommend this company.
I purchased a Neon Sign for my house from Custom Neon. I selected the company initially because the online tool was excellent. I then spoke to several people in the organisation all of whom were very helpful and professional. I needed to sign quite quickly and it came earlier than expected and I am delighted with the quality of what I received.
13 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Stuart. Thank you for sharing this review! It's such great feedback to hear that you found our custom design tool so excellent to use, and that our team was so helpful. We're also so happy that your sign arrived earlier than anticipated. If we can do anything for you in the future, please don't hesitate to reach out!
Great product great service
Great product great service everything went smoothly and my wife loved her Christmas gift.
22 november 2023
Antwoord van Custom Neon®
Hi Graham. Thanks for this amazing review! We're so happy to hear that your wife loves her Custom Neon® that she received for Christmas.
I used custom neon for some signage in…
I used custom neon for some signage in my shop, excellent company to deal with. Rafiu worked very efficiently and changed my design a few times to get the right product for me.
3 december 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Dean. Thank you so much for your 5-star review! We're so happy to hear that you had a great experience working with Rafiu on your Custom Neon® sign, and we have passed this on to celebrate his great customer service! If we can assist with anything in the future, please don't hesitate to reach out.
Great customer service and great…
Great customer service and great quality product!
30 november 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Thank you so much for this fantastic review, Becca!
Antwoord van Custom Neon®
Thanks for this fantastic review, Ian!
Responsive company and quick delivery
Responsive company and quick delivery. It’s exactly as I hoped.
10 november 2023
Antwoord van Custom Neon®
Thank you for this amazing 5-star review! We're so happy to hear that your Custom Neon® sign was exactly what you'd hoped.
Top quality and great service
The website was one of the best I found, making it easy to design the sign. The sign arrived before the due date, well in time for my daughter's birthday. The sign itself is of very high quality and I would recommend it.
6 november 2023
Antwoord van Custom Neon®
Hi Barny. Thank you so much for taking the time to share your experience! It's such amazing feedback to hear that you found our website so easy to use, and that your sign arrived so promptly for your daughter's birthday. We hope that she loves her new Custom Neon® sign!
Easy to order and really simple to…
Easy to order and really simple to install, very happy with the quality of the signs too! I ordered two in white and blue colour and love both
7 november 2023
Antwoord van Custom Neon®
Hi Alanna. Thank you so much for taking the time to share your experience! It's such amazing feedback to hear that you found it so easy to order and that you're so happy with the quality of your sign. Please let us know if we can do anything for you in the future!
Quiality product and its exactly how it…
Quiality product and its exactly how it seemed at the order
7 november 2023
Antwoord van Custom Neon®
Thank you so much for this great review, Panos!
What a great product and service
What a great product and service. We absolutely love the sign we bought.
3 november 2023
Antwoord van Custom Neon®
Hi Ian. Thanks for this fantastic review! We're so happy to hear that you love your new Custom Neon® sign.
Kat and the team embraced the tight…
Kat and the team embraced the tight time line we had and made the whole process seamless and easy. Our neon arrived early and looked fantastic. I would recommend Custom Neon every time :)
15 november 2023
Review zonder uitnodiging
Antwoord van Custom Neon®
Hi Connie. Thank you for this amazing review! The team at Custom Neon® are thrilled that you received such fantastic customer service from Kat, and that she was able to meet your timeline seamlessly. We have passed this feedback on to celebrate Kat's amazing work! We really appreciate your recommendation.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.