Ordered two pairs of size 12 PJ trousers back in the summer. I only wore one pair as wanted to save the other (left tag on). However, i then lost weight and wanted to exchanged for a smaller size outs... Toon meer
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Terrible sizing on pyjamma top not true to size at all too small Company refused to send a larger size won't be buying from them again
Fantastic company with outstanding customer service - they honestly went above and beyond to sort an issue with my order, which was sorted swiftly and easily. The products are wonderful - pyjamas that... Toon meer
I bought a lovely pair of pyjamas. Beautifully soft and comfortable. Sadly a fault developed with the stitching on the jacket. I contacted customer services and they were extremely helpful and prompt... Toon meer
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Jill at Cyberjammies was incredibly helpful
Jill at Cyberjammies really did go over and above her call of duty! Amazing help and service. Thank you so much
A very happy Customer. I have had several orders and they have…
I have had several orders and they have all arrived very quickly and we'll packed in lovely boxes. I forgot to order a gift box with my last order. The lady I spoke to was extremely helpful and arranged for a box to be sent out straight away. The staff are so helpful and friendly and the quality of the products is very good. I will definitely be buying my P.J's from Cyberjammies from now one. Thankyou.
Customer service is excellent
Customer service is excellent! I accidentally sent my order to the wrong address and they promptly readdressed it within a few hours. Also very comfortable PJs
Really prompt and helpful reply
Changed the default postage to Royal…
Changed the default postage to Royal Mail from Evri, which reverted back once the order was processed. I emailed Customer Service who have changed it back - fantastic service
Brilliant!
Gorgeous, quality pieces. Always fast delivery, free no fuss returns and a super speedy response from customer service when an auto fill sent my pieces to my Gran! They couldn't do enough to help. Excellent! Thank you.
Great customer service
So far so good, just waiting for my order to arrive but looks like delivery is going to be quick. I had the need to contact customer service and got a prompt reply. Very happy so far and excited to receive my jammies x
Quick resolution
Have bought a few pairs which have been great, arrived quickly etc but one pair developed a small hole on the leg after a short time of wear. I sent an email to explain and despite being out of refund timescale, the company emailed back straight away and issued a refund, really good customer service.
Well done CJ
Ordered a lovely pj set as a gift along with a gift box, when the order arrived the box was damaged which in turn damaged the gift box so much so that it could not be used. I messaged CJ and they were brilliant, arranging for a new gift box to be sent out immediately. Thank you, I am sure my friend will be delighted with her gift 👍
Great pyjamas very comfortable to wear…
Great pyjamas very comfortable to wear for a good night’s sleep
I bought a pajama jacket and trousers…
I bought a pajama jacket and trousers in the sale on the 26 December. I have to say they are the biggest load of rubbish I have ever brought. The material has come away from the waist. The pockets have come away also. My husband kept saying they were rubbish but I could never expect they wouldn't last even two months.I have brought women's wear before but this will be my last purchase from this company.They were in the sale . They were expensive and they were not of merchantable quality. I would suggest you buy from M & S as I am sure you would get your money back. I feel Cyberjammies must have known the quality was not up to standard but never the less offloaded the two items. Goodbye Cyberjammies.
Quality That Actually Lasts
I bought my first pair of pjs around Christmas 2025 after being disappointed with the pilling other brands tend to develop. I was instantly hooked and ended up buying several more pairs.
The pyjamas are worth every penny. The quality is beautiful, they are soft, and they actually hold up over time.
Customer service is great too. I needed to exchange a few items and the team at Cyberjammies were friendly, kind, and really helpful.
Even the packaging feels luxurious. I absolutely recommend them.
WOW total luxury
Customer service is second to none GILL was excellent sorted my query out so well,now on to the pjs WOW so soft,made so well so I’m spoilt for any other brand thank you x
Amazing customer service
I bought 2 pyjama bottoms and 2 pyjama tops at the end of December 2025 / start of January 2026.
I knew I wanted baggy, comfortable pyjamas, this is something I unfortunately struggle to find. So I took my time to check out the sizing guide on the website.
The pyjamas arrived swiftly without issue.
The material is soo soft, I love wearing them, they fit nice and baggy and comfortable. Out of the 4 items I have ordered 3 of them have been perfect. Unfortunately, the seam stitching on one pair of the bottoms started to come undone. These things happen, even with the most expensive of clothing.
It has been over a month since I ordered these, so when I contacted Cyberjamies I wasn’t sure what to expect.
I used their contact form on their website in the evening of the 3rd of February, and I was surprised to receive an email back the morning of the 4th.
Cyberjamies were apologetic, and asked for photos (to be expected). I sent pictures and they promptly replied saying that unfortunately the items were now out of stock, but they have issued me a full refund for them and a complimentary 10% off my next order.
I haven’t experienced such good customer service in a LONG time!
Based on their customer service alone I would order again. But add to the mix the soft material and the perfect baggy comfortable fit. I will definitely be buying from there again.
I have been delignted to have…
I have been delignted to have discovered Cyberjammies. I love their products and have not only ordered for myself but for my granddaughters and their cousins too. The girls have been delighted with their Cami shorts and tops. Such delightful designs too.
I find their pyjama bottoms very comfortable and being a size 10 find their size 10 fits perfectly.
Their nightshirts come up a size larger but I quite like that, being fashionable to wear bigger sizes!
The delivery is exceptionally swift and the packaging a delight compared to JoJoMaman whose clothes come jammed into tiny plastic bags (just out of the shipping container it looks like.)
Cyberjammies products come beautifully wrapped in tissue with a wee sticker in a proper gift box. Such a charming change from some of the other online products.
Customer Service is beyond excellent and I always get a quick reply even if I have to leave my phone number and the young ladies who reply are always very knowledgeable and most helpful sorting out sizing. they will always give you the exact measurement of an article as styles can vary.
Such a relief to have found an excellent company on every level.
p.s. Any complaint is rectified immediately in my experience.
Lazy Customer Service
I contacted customer service for help and received the bare minimum in return. The agent only gave short, unhelpful answers and made no effort to engage, explain, or resolve the issue. It felt like they couldn’t be bothered.
Very frustrating experience.
Good customer service and pretty PJs
These are small
I bought some pyjamas from cyberjammies in their boxing Day sales. I paid £35 for a vest top and separate pyjama bottoms. The parcel arrived promptly and was well package, the pyjamas being wrapped in tissue paper. I ordered a size 22 which was what I used to wear before I lost a stone and a half. I wanted a loose pair of pyjamas. When I tried them on I was surprised to find the fitted as a size 22 did before I lost weight. Reading reviews since I found that they come up.small. Yhe materials feel cheap, I wanted cotton - there are a cotton modal mix, and whilst they have a drawstring on the waist, this doesn't to actually do anything - it's more for decoration than function. I am keeping them, I have no PJ's and these were on my Christmas list hence the boxing day sale purchase - would I purchase again? Probably not and definitely not a full price..... They're ok, the design and colour I love, the fit and material not so much..
Do not buy
Fabric wonderful when new but quickly deteriorates. The worst nightwear I have ever bought. Avoid.
Avoid avoid avoid
Avoid avoid avoid
They leave your parcel in the pooring rain all day, packing runied, gift boxes ruined and product soaking wet in dirty water!!
Another company that cant get the basics right and let DPD ruin there brand name!
Never again! Merry Christmas!
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