Cycle Exchange are, quite simply, outstanding. I’ve bought more bikes from them than I care to admit, and every time the experience has been faultless. The bikes arrive in superb condition, the staf... Toon meer
Bedrijf heeft geantwoord
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Having seen a number of bikes online I was interested in and then visiting the shop, I was truly blown away by the quality on show. It seemed to me all the bikes were in immaculate condition. The hel... Toon meer
Bedrijf heeft geantwoord
This was my second time purchasing a bike from cycle exchange, and once again 1st class service from start to finish. After they gave me a fair quote for my canondale I was able to proced to purchase... Toon meer
Bedrijf heeft geantwoord
Purchased my latest bike through Cycle Exchange and it has been a pleasure from start to finish. I had many questions initially and the team were always happy to help. This gave me the confidence to p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.
Contactgegevens
27 Sury Basin, KT25NZ, Kingston, Verenigd Koninkrijk
- 02085468289
- support@cycleexchange.co.uk
- cycleexchange.co.uk
4,9
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Cycle Exchange
Hi Simon, hope you're having lots of fun on the Scott and thanks for the review. 👍
Definitely buy from CycleExchange again
Great Communication, Service & Delivery, Bike arrived well packaged as described and well priced, really happy with everything and now happy out riding!!!
17 februari 2026
Antwoord van Cycle Exchange
Hi Paul, thanks for the lovely feedback, much appreciated 😊 Hope you're enjoying the Tifosi
Antwoord van Cycle Exchange
Hi Chris, thanks for the feedback and hope you're enjoying the Diverge 😊
Great experience
Great experience. Very quick coming back to all my queries. The bike was dispatched very quickly and the delivery option was great, and affordable thanks to the promotion. The bike is as described, almost new really. I'd definitely recommend using Cycle Exchange.
20 maart 2026
Antwoord van Cycle Exchange
Hey Denis, that's great to hear! Hope you're enjoying the TCR 😎
Effortless transaction
I submitted my application to sell my road bike with Cycle exchange, received a very reasonable quote, that I immediately accepted; thereafter the process of preparing, sending and completion of the sale was faultless - I would definitely recommend Cycle exchange.
27 maart 2026
Review zonder uitnodiging
Antwoord van Cycle Exchange
HI Colin, great to hear everything went according to plan 😊 and thanks for the feedback.
Antwoord van Cycle Exchange
Hi Clarissa, hope the build went well and you're now on the road. Thanks for the lovely feedback, much appreciated 😊
Helpful with quick Delivery
Ordered a SystemSix Hi Mod. I had a few questions which were either answered promptly or I was guided to where to find the information. They were very helpful and delivery was quick. The frame was also well packaged.
12 maart 2026
Antwoord van Cycle Exchange
Hi Darren, appreciate the feedback and hope you're enjoying the Systemsix. All the best 🙏
Great customer contact and service
Great customer contact and service, very approachable and communicative, they did exactly what they said they would do, bike arrived on time and in perfect condition, well packed and good carrier used as well.
6 maart 2026
Antwoord van Cycle Exchange
HI Paul, thanks for the lovely feedback, much appreciated. Hope you enjoy the C68 😍
Delivery was very quick
Delivery was very quick, the bike arrived well packaged and is in excellent condition, I can't believe the bike is five years old it looks so good.
13 maart 2026
Antwoord van Cycle Exchange
Hey Stephen, age is but a number so they say 😜Hope you enjoy the TCR.
Thrilled with my new bike
Thrilled with my new bike. The buying process was excellent and when enquiring about delivery with customer service, their response was quick and helpful. Bike arrived very well packaged and would highly recommend them 😁👍👏
16 maart 2026
Antwoord van Cycle Exchange
HI Scott, really pleased you're enjoying and the process was nice and straightforward 😊All the best.
Antwoord van Cycle Exchange
HI Casey, great to hear and hope you enjoy the Lapierre. 👍
Hi guys just want to thank you all for…
Hi guys just want to thank you all for such a great easy transaction from bike to money to the nice guy that fetched the bike thanks Audrey and Josh and the collection guy
16 maart 2026
Review zonder uitnodiging
Antwoord van Cycle Exchange
Hey, thanks for the great feedback. Much appreciated. 🙏
Outstanding communication and support…
Outstanding communication and support throughout the purchasing process to make sure I was getting the right bike for me. The Premium Hand Delivery service is a great addition if you are purchasing a bike with components you are not used to.
I now have a great bike for a new season.
9 maart 2026
Antwoord van Cycle Exchange
Hi Steve, thanks for the lovely feedback. Hope you're enjoying the Canyon. 😊
Antwoord van Cycle Exchange
Hey Colin, thanks for the feedback, hope you're enjoying the Creo. 👍
Would have got 5 stars however the bike…
Would have got 5 stars however the bike arrived with a flat Di2 battery and as the Junction Box was hidden it took a lot of head scratching to find and then charge.
2 maart 2026
Antwoord van Cycle Exchange
Hi Philip, thanks for the feedback. Sorry to hear the battery was flat when it arrived. Whilst the workshop do a final inspection on all bikes before they're shipped to make sure they're in full working order, they wouldn't fully charge them as all bikes are provided with charger. The team are always on hand do give guidance so feel free to reach out if you have any other questions. Hope you enjoy the Bianchi. All the best.
quality bike and good service
20 februari 2026
Antwoord van Cycle Exchange
HI Michael, thanks for the feedback, enjoy the BMC 👍
Perfect bike, bought through Cycle2work and delivered next day
Very helpful, knowledgeable staff, provided an accurate description of the bike and answered all my technical queries. Straightforward using Cycle2work and bike was delivered as described in perfect working order to Scotland the next day. Thank you for your excellent service!
25 februari 2026
Antwoord van Cycle Exchange
Hi Mark, glad everything was as expected and hope the Ribble is helping you tackle those beautiful Scottish hills 😊All the best.
Brilliant service
Brilliant service. This is my third bike from them, and the only place you should go to. Service to comms all professional and the standard of the bike are as described. Number 1 bike shop. Period.
24 februari 2026
Antwoord van Cycle Exchange
Hi Andrew, great to have you back 😁. Hope you've been enjoying the Scott, we'll look forward seeing you for your next n+1 😜 if not before.
Fantastic service
From the initial enquiry to the delivery of my bike, everything was great.
Fast response to my questions and the delivery guy was very knowledgeable and polite.
I would definitely recommend Cycle Exchange
20 februari 2026
Antwoord van Cycle Exchange
Hi Philip, that's lovely to hear. Hope you're enjoying the Ribble. All the best 🙏
Great customer experience
It was my very first experience with cycle exchange and I can say it won’t be the last one. So far all the bikes I have purchased were brand new so understandably I was bit apprehensive to start with. However when the bike arrived it was exactly as described on the website. It was very well packaged to minimise any damage during transportation. What also made the experience good was the fact that I was able to speak to the guys over the phone and found them to be very helpful. So definitely top marks from me👍🏻😀
20 februari 2026
Antwoord van Cycle Exchange
HI Shaz, hope your enjoying the Madone and appreciate you taking the time to review 😊 All the best.
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