Cycle ExchangeReviews 

Friendly customer service. Informed and knowledgable.

Communication re Cycle to Work Scheme was faultless from knowledgeable and helpful staff. Transaction was very easy. I love my new bike, just waiting for better weather....

Vitus zx-1 evo sram red axs ordered on-line and received a couple of days, well packaged.

Superb bike hardly a mark on it and the main one on the downtube was rubbed off by the guy at Bicycle Lounge who did a bike fit, he was impressed too looking at the spec and the price and the condition etc.

just a shame the original Reynolds wheels weren't on it as they are for sale on CE ? ?

I find it quite rare nowadays to find a company that actually does what they say without chasing, drama or some level of inconvenience, so Cycle Exchange were a pleasant surprise. The response time to queries is really quick and the order process is straight forward, even when cycle scheme vouchers are involved. My only negative observation was the delivery (and this may have been down to the courier) which although was very fast, the bike was delivered without any notice and it was just by luck that I was at home. Overall, I would definitely buy from Cycle Exchange again.

Very easy purchasing product,fast delivery,always kept up with where my product was and and following up after it was delivered making sure all was okay

A+ for customer service.

I decided to trade in a bike I no longer used. The exchange was very smooth. The description of my purchased bike was accurate. The bike mechanic who examined my bike was very helpful and pointed a few faults out with mine. Which I was was unaware.
He offered me help setting up help. Very professional service

The bike I wanted, in good condition and serviced and at a price that was very reasonable

Brilliant set up with lovely knowledgable people

Great customer service and excellent value.

I've bought two bikes now from cycle exchange. My latest (a TT bike) arrived 4 after I bought it and was in better condition that i'd hoped.

If you a looking to get the discount of a second hand bike, but the assurance that it's going to be in good nick and last you, then CE is the best place for me.

Lucky enough to purchase a stunning Reilly Titanium Fusion Bike at a very competitive price. The bike was described as immaculate and it did not disappoint, it was truly stunning. Great communication from Hazel and Matt. Delivery was fast and the bike was so well packaged. Thank you for all your help and cannot recommend you all highly enough. 👍🚴

Excellent service from start to finish. Bike was perfectly as discribed. There was an issue with the e-bike charger and the team very quickly and efficiently ordered a new one and got it out to me asap. very impressed.

Great bike in excellent condition, arrived built, fully serviced and ready to go, would definitely use again

Had been looking for this particular bike for a while (Liv Langma Pro). Finally came up in my size.
I traded in a gravel bike in exchange. The whole process was straightforward and the staff were great.
Am very happy with the bike and have recommended Cycle Exchange to a few people.

Responsive, the bike arrived very quickly and the bike is in perfect, like new, condition. Better than I hoped. Definitely recommend

Bike in very good condition and super helpful staff.

Knowledge and efficiency very good. Friendly service. Mechanics excellent. Wasn't too happy on my 2 part exchange values this time but I was happy with the value for money deal on the cycle purchased, so thar concern sort of evened itself out.