I have been a Cynergy savings customer for a few months, and my experience has been very positive, largely thanks to Vashesh Singh. The account was set up quickly, and he was easy to reach by both... Toon meer
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Lees wat reviewers zeggen
Have a savings account with them for our business. We recently had an email to review our account and was directed to a page that informed us there were higher interest savings accounts with them avai... Toon meer
Cynergy have been a great partner to our business. Most notably due to the importance they place on customer relationships and requirements. Although we were originally onboarded with a different rela... Toon meer
Actually eventually speaking to a real life human. Too bigger menu with many options before you actually get to speak to someone, constantly trying to get you to try online. Good bank though, and the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cynergy Bank is a specialist bank who is proud to empower business owners, property entrepreneurs and family businesses to achieve their ambitions. At Cynergy Bank we understand how our customers' life work and money often overlap. We are committed to delivering a comprehensive set of services to meet the evolving needs of our customers from our offices in London, Birmingham, Manchester and Glasgow. Contact Customer Service on 0345 850 5555 (+44 (0)20 3375 6422 from outside the UK). Calls may be recorded for monitoring and training. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme. For more information on Cynergy Bank visit www.cynergybank.co.uk
Contactgegevens
Verenigd Koninkrijk
- 0345 850 5555/ +44 (0)20 3375 6422 (Outside UK)
- cynergybank.co.uk
4,4
Uitstekend
6K reviews
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There are,sometimes,better interest…
There are,sometimes,better interest rates to be had,in the market.But,there always seems to be some kind of catch or restriction,that makes Cynergy the better choice,for me.
7 oktober 2026
Great Savers rates and new App.
Have been with Cynergy for a long time going back to when it was called Bank of Cypress. Always have good interest rates and their new app is brilliant for managing and opening savings accounts. My wife holds the account but I manage it most of the time on her behalf. Highly Recomend.
7 oktober 2026
Quick helpful response
I needed some information quickly and couldn't find it online. I got through to an operator very quickly, not a BOT and he was very helpful. Most of my banking is online so it is very reassuring that when I need support from a human I can get it.
7 oktober 2026
The representative was excellent
The representative was excellent. She helped me resolve my issue
The website is very easy to navigate
7 oktober 2026
Smooth process to open account
Smooth process to open account. Excellent security measure and helpful friendly agent. Would highly recommend
7 oktober 2026
Top interest
Very good interest rates. Quick and easy to open. Excellent interest rates
1 oktober 2026
Very easy to open an account on line…
Very easy to open an account on line and the app is also very easy to use, a good interest rate with flexibility all in all very happy.
6 oktober 2026
Really easy to set up
Really easy to set up. Money shows almost instantly when you transfer I. And the same when you transfer out. App which is easy to use. Would recommend.
1 oktober 2026
Safe and Simple.
Very easy to access accounts and to add and withdraw money from Easy Access accounts. Security is good at log in.
2 oktober 2026
Very good savings rate compared to…
Very good savings rate compared to other institutions, very easy to open the account and the app is very easy to use.
6 oktober 2026
Opening the savings account was pretty…
Opening the savings account was pretty straight forward and time taken was as expected with the usual checks being made.
1 oktober 2026
Review zonder uitnodiging
Great customer service from Brendan
6 oktober 2026
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ISA transfer
There would have been no need for contact if it was made clear that what appears to be the account number required to transfer monies to another account is not the one shown adjacent to the Sort Code. It would helf if a smaii note indicating the number re transfers etc was shown say in brackets. I suggest you implement this suggestion. It would save your staff and me wasted time and telephone calls.
6 oktober 2026
Antwoord van Cynergy Bank
Hello Paul,
Thank you for your feedback and suggestion.
We understand how frustrating it can be when account information is not as clear as you would expect, particularly when this results in the need to contact us for clarification.
We appreciate your suggestion regarding the display of account details and additional guidance for transfers. Feedback such as yours helps us identify opportunities to improve our digital services and make everyday banking more intuitive for our customers.
Thank you for taking the time to share your comments. We have shared your feedback with the relevant team for consideration.
Cynergy Bank
Applied for a Business Saver Account…
Applied for a Business Saver Account three weeks ago. No response whatsoever and countless telephone calls to the Customer Service Team does not resolve the issue. Our application is apparently under review - by a tortoise.
17 september 2026
Review zonder uitnodiging
Antwoord van Cynergy Bank
Hello Simon,
Thank you for sharing your feedback. We’re sorry to learn about your experience and the delays you’ve encountered with your Business Saver application.
We understand how frustrating it can be to be waiting for an update after several weeks, particularly when you have made repeated attempts to contact us for further information.
While some applications may require additional review and verification checks before they can be progressed, we recognise the importance of keeping customers informed and providing timely updates throughout the process.
Your feedback has been shared with the relevant teams for review and to provide support with your application, and they will reach out to you should they require more information.
Cynergy Bank
very easy top set up
very easy top set up! fantastic interest rates and it felt very safe to use!
4 oktober 2026
Opening the account was very easy
Opening the account was very easy, and when I made a follow-up phone call, my query was handled quickly and efficiently.
30 september 2026
I opened a new account
I opened a new account, then could never log in. Customer support was useless an put me on hold forever. Fortunately only a small amount of money involved, but problem not solved yet. Is cynergy a scam ?
6 oktober 2026
Review zonder uitnodiging
Antwoord van Cynergy Bank
Hello Richard,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced accessing your account and the support you received when seeking assistance.
We understand how concerning it can be to be unable to access a newly opened account, particularly when the issue remains unresolved. We also recognise the frustration caused when it is difficult to obtain the help you need.
Cynergy Bank is a UK authorised bank, and the security of our customers’ accounts remains a key priority. While account access issues can occasionally require additional verification or investigation before they can be resolved, we appreciate the importance of providing clear guidance and timely support throughout the process.
Your feedback has been shared with the relevant teams for review. If you still require assistance, please contact us through our official channels, quoting this review, so that we can look into your concerns further.
Cynergy Bank
They don't answer the phone........can…
They don't answer the phone........can you believe it - they are experiencing a high volume of calls.
Automated message directs you to the website or their app - as if the caller was unaware of this.
6 oktober 2026
Review zonder uitnodiging
Antwoord van Cynergy Bank
Hello Ian,
Thank you for sharing your feedback. We’re sorry to hear about your experience when trying to contact us.
We understand how frustrating it can be to experience delays. We are currently experiencing higher than usual call volumes, which may result in longer waiting times.
We’re grateful for your patience while we work to bring waiting times down. If you’re unable to find the information you need in the 'Support' section of our website, you can also access support through Online Banking, our Mobile App, and Cymon, our digital assistant, who can help answer questions about our products and services.
Thank you for your understanding during this period as we strive to assist you promptly and efficiently.
Cynergy Bank
Seamless and swift.
1 oktober 2026
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