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Dance Direct Reviews 286

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great product at a reasonable price. Item was delivered quicker than stated and came packaged really well. I especially like that each item comes in its own carry case. Ordering was quick and simple.... Toon meer

Beoordeeld met 5 van de 5 sterren

Great leotard with lots of stretch and it washes well. Good design of inner bra shelf for support, happy and confident teenager!

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Danswinkel
  2. Dansgezelschap

Geschreven door het bedrijf

Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

286 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Great product at a reasonable price.

Great product at a reasonable price.
Item was delivered quicker than stated and came packaged really well. I especially like that each item comes in its own carry case. Ordering was quick and simple.

27 april 2026
Beoordeeld met 2 van de 5 sterren

The size was smaller than the first…

The size was smaller than the first order and was bothe the same size

6 mei 2026
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Antwoord van Dance Direct

Dear Tina
I am sorry you had an issue with the sizing. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Our team are always ready to help resolve any problems so please get in touch.

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

29 april 2026
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Antwoord van Dance Direct

Dear Beth
Thank you for your review. It is good to hear your order arrived promptly.

Beoordeeld met 1 van de 5 sterren

Sizing awful

Sizing awful

2 maart 2026
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Antwoord van Dance Direct

Dear Deborah
I am sorry you had sizing issues. The manufacturers all work to different sizing standards and we publish their charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded with the return being processed within 14 days of receipt.

Beoordeeld met 4 van de 5 sterren

Shoes arrived as described and great…

Shoes arrived as described and great price. Only thing was it took ages to be refunded for the pair I didn't want.

3 februari 2026
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Antwoord van Dance Direct

Dear Anna
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to refund within 14 working days of receipt of returns and am sorry if your refund took longer than this.

Beoordeeld met 1 van de 5 sterren

Bought dance shoes for my daughter

Bought dance shoes for my daughter, they were the wrong size. I sent them back and never received my refund despite contacting them.

1 februari 2026
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Antwoord van Dance Direct

Dear Robert

I am very sorry to hear that you have not received a refund for the shoes you purchased in October. I have looked and can find no record of any email communication between us and no record of a return. Please contact hello@dancedirect.com who will help you resolve this issue.

Beoordeeld met 5 van de 5 sterren

Great leotard with lots of stretch and…

Great leotard with lots of stretch and it washes well. Good design of inner bra shelf for support, happy and confident teenager!

6 mei 2026
Logo Dance Direct

Antwoord van Dance Direct

Dear Joanna
Thank you for the wonderful review. We are so pleased that you are happy with the quality of your goods. We’re passionate about our products which have been specifically designed for dance and movement and we always try to give the best value for money.

Beoordeeld met 1 van de 5 sterren

Black leotard

Bought on 25 march, returned on the 27th as it was too small. Have never received a refund

25 maart 2026
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Antwoord van Dance Direct

Dear Lynn
I am sorry you have not received your refund. One of the Customer Service team is looking into this for you. If you could let them know the tracking number for the return this will help them and they will be in contact with you shortly.

Beoordeeld met 5 van de 5 sterren

Good quality dancewear

Good quality dancewear. Reasonable prices and speedy delivery.

28 april 2026
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Antwoord van Dance Direct

Dear Jackie
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our delivery service.

Beoordeeld met 5 van de 5 sterren

Ordering was simple

Ordering was simple. Delivery was timely.

27 april 2026
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Antwoord van Dance Direct

Dear Sue
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Beoordeeld met 5 van de 5 sterren

All good

Delivered on time

24 april 2026
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Antwoord van Dance Direct

Dear George
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Dance Direct

Dear Hayley
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Beoordeeld met 5 van de 5 sterren

Items received on time

Items received on time. Quality of shoes are excellent.

22 april 2026
Logo Dance Direct

Antwoord van Dance Direct

Dear Sue
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our swift delivery.

Beoordeeld met 5 van de 5 sterren
Logo Dance Direct

Antwoord van Dance Direct

Dear Kelsey

Thank you for the 5 stars. We are so pleased that you are happy with your tap shoes and that you enjoy dancing in them. Don't stop!

Beoordeeld met 5 van de 5 sterren

Easy return

Swift delivery. First time order and the item was too small, no quibble; refund was made very soon after return had been received.

20 april 2026
Logo Dance Direct

Antwoord van Dance Direct

Dear Annika
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. It is always good to hear that the returns process went smoothly for you.

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