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Dance Direct Reviews 287

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great product at a reasonable price. Item was delivered quicker than stated and came packaged really well. I especially like that each item comes in its own carry case. Ordering was quick and simple.... Toon meer

Beoordeeld met 5 van de 5 sterren

Great leotard with lots of stretch and it washes well. Good design of inner bra shelf for support, happy and confident teenager!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So helpful, when shipment didn’t arrive, shipped duplicate order to ensure shoes arrived in time for the show!

Beoordeeld met 2 van de 5 sterren

I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Danswinkel
  2. Dansgezelschap

Geschreven door het bedrijf

Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

287 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Good service nothing wrong very happy

Good service nothing wrong

30 maart 2026
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Antwoord van Dance Direct

Thank you so much for updating your review score and I am so pleased that we have given you such a good service,
Thank you for the review but am puzzled as to why you have only awarded one star if you experienced good service and nothing was wrong! Please can you reassess your rating.

Beoordeeld met 5 van de 5 sterren

Item arrived within a couple of days

Item arrived within a couple of days, excellent service and easy to order

20 februari 2026
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Antwoord van Dance Direct

Dear Teresa

Thank you for the review. It is always good to hear that your order arrived quickly and that you are satisfied with our service and website.

Beoordeeld met 5 van de 5 sterren

I never go anywhere else for my dance wear

I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully. They stock top quality products too. I never go anywhere else for my dance wear.

26 maart 2026
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Antwoord van Dance Direct

Dear Lyn
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Beoordeeld met 5 van de 5 sterren

Good quality Capizo dance sneakers…

Good quality Capizo dance sneakers arrived within time schedule. Unfortunately a little big for me so returned but good service from Dance Direct.

16 maart 2026
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Antwoord van Dance Direct

Dear Karen
Thank you for the review. We are so pleased that you are happy with the quality of your goods and our service.

Beoordeeld met 2 van de 5 sterren

I paid extra for next day delivery and…

I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately you cannot send them back as “once the seal is broken, they can not be returned”

30 maart 2026
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Antwoord van Dance Direct

Dear Holly
I am sorry you are not happy with us. Your order was placed after our offices were closed so the item was despatched the next day and was sent on a 24 hour delivery as you requested and was delivered the following day. If the goods were faulty when you opened them then please send a photograph of the tights showing the tear to hello@dancedirect.com who will sort this out for you. We always do our best to make sure our customers get a good service.

Beoordeeld met 5 van de 5 sterren

Great Service…

Customer service was helpful and efficient. Returning and re-ordering was simple. Shoes excactly as described.

1 april 2026
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Antwoord van Dance Direct

Dear David
Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Beoordeeld met 5 van de 5 sterren

Great service

Easy ordering quick delivery great service

8 november 2025
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Antwoord van Dance Direct

Dear Wendie
Thank you for your review. It is good to hear that you are happy with our quick delivery and service as we always do our best to look after our customers.

Beoordeeld met 5 van de 5 sterren

Can can skirt

Great purchase 👌 order came and great quality all the ladies from dance class loved my can can skirt.

8 april 2026
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Antwoord van Dance Direct

Thank you for your review. It is good to hear your order arrived promptly and that you and your ladies are happy with the quality of your can-can skirt.

Beoordeeld met 3 van de 5 sterren

Good service for initial delivery but…

Good service for initial delivery but had to return for different size still waiting for replacements two weeks later.

24 maart 2026
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Antwoord van Dance Direct

Dear Tracy
Returns are processed within 14 working days of receipt of your parcel, and as we have just had an extended Easter break that would account for the delay. The returns team are working hard to catch up and you should receive your replacement soon.

Beoordeeld met 5 van de 5 sterren

Great workout through dance

The dance class run by Hayley Anderson is well organised, starts on time and is well attended. The class is great fun and a good workout commensurate for the varied age range of the attendees.

1 april 2026
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Antwoord van Dance Direct

Thank you for your review but I think you may have sent this to the wrong company as we are dancewear suppliers.

Beoordeeld met 5 van de 5 sterren

Service was good arriving before the…

Service was good arriving before the estimated delivery date.The shoes fit perfectly and were good value for money. Several people remarked how nice they were. Well done.

31 maart 2026
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Antwoord van Dance Direct

Dear Christine
Thank you for the review. We love to hear that we have exceeded expectations. Enjoy your shoes!

Beoordeeld met 5 van de 5 sterren

When my shoes came they were too small

When my shoes came they were too small, but the refund/exchange process was easy and my query was answered promptly and politely.

7 februari 2026
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Antwoord van Dance Direct

Dear Marsha
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Beoordeeld met 5 van de 5 sterren

Always been reliable

Dance Direct has always been reliable. Great service including stock, communication and quick order dispatch. Will always be a go to for dance items.

6 januari 2026
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Antwoord van Dance Direct

Dear Hannah
Thank you for the 5 stars it makes our day when we hear positive comments. We look forward to being your supplier of choice for many years to come.

Beoordeeld met 5 van de 5 sterren

Trustworthy good quality products to…

Trustworthy good quality products to suit all budgets.

6 maart 2026
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Antwoord van Dance Direct

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Beoordeeld met 1 van de 5 sterren

Two leotards both frayed after one…

Two leotards both frayed after one wear. When raised with the team. 1st leotard was replaced, second told they would ‘look into it’.

19 maart 2026
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Antwoord van Dance Direct

Dear Coleen
I am sorry you are not happy with our service. I can see the replacement we sent to you in February but cannot see any further correspondence about the 2nd leotard. Please can you contact hello@dancedirect.com so they can resolve this issue.

Beoordeeld met 5 van de 5 sterren

My experience purchasing from Dance Direct was truly amazing

My experience purchasing from Dance Direct was that the shoes that I ordered from them seem them awhile before I purchase them and then after along deliberation and eventually go the salsa dancing shoes I required. The shoe was despatched and received timely in the estimated time and it fits well may I say. Happily dancing away in my new dancing shoes I would highly recommend the site with there professional and fast service to deliver.

31 december 2025
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Antwoord van Dance Direct

Dear Keisha
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Keep enjoying your Salsa dancing.

Beoordeeld met 1 van de 5 sterren

Returned shoes as far too small and not…

Returned shoes as far too small and not a word from anyone about refund or exchange

16 maart 2026
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Antwoord van Dance Direct

Dear Joanna
We process returns within 14 working days of the receipt of your parcel. Please check the tracking details on your return and if we are outside of that please email us at hello@dancedirect.com . One of the team will then investigate further.

Beoordeeld met 1 van de 5 sterren

The return service is not working

The return service is not working. The pictures can confuse you, as you'll see on picture more, than you'll get.

28 februari 2026
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Antwoord van Dance Direct

Dear Hanna
Please can you send an email to hello@dancedirect.com explaining the problem you have and one of the team will be only too happy to help.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Dance Direct

Dear Beryl
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service. We look forward to being your supplier of choice.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, arrived promptly and good products.

24 maart 2026
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Antwoord van Dance Direct

Dear Carol
Thank you for the review. We are so pleased that you are happy with the website and that your order was sent so quickly. We look forward to many more orders from you!

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