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Dance Direct Reviews 287

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great product at a reasonable price. Item was delivered quicker than stated and came packaged really well. I especially like that each item comes in its own carry case. Ordering was quick and simple.... Toon meer

Beoordeeld met 5 van de 5 sterren

Great leotard with lots of stretch and it washes well. Good design of inner bra shelf for support, happy and confident teenager!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So helpful, when shipment didn’t arrive, shipped duplicate order to ensure shoes arrived in time for the show!

Beoordeeld met 2 van de 5 sterren

I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Danswinkel
  2. Dansgezelschap

Geschreven door het bedrijf

Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

287 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Great service and good quality product

Easy to order and great delivery service. Also great quality of products. Thank you

18 maart 2026
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Antwoord van Dance Direct

Dear Joanna
Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection. We look forward to being your supplier of choice in the future.

Beoordeeld met 5 van de 5 sterren

Fast service and reasonably priced…

Fast service and reasonably priced goods.

17 maart 2026
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Antwoord van Dance Direct

Dear Wendy
Thank you for the lovely review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.

Beoordeeld met 5 van de 5 sterren

Needed tap shoes urgently and they were…

Needed tap shoes urgently and they were sent out quickly and ready in time for an exam

23 maart 2026
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Antwoord van Dance Direct

Dear Diane
Thank you for your review. It is good to hear your order arrived promptly in time for the exam. I hope all went well.

Beoordeeld met 5 van de 5 sterren

I love it 🥰

The garment arrived in good time and in perfect condition. It’s great it is in a case to always keep the costume safe.
The sizes are pretty accurate and the quality is good. The outfit moves well and that’s not restrict movement which is essential In dance and Circus aerial. In other words I love it 🥰

16 maart 2026
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Antwoord van Dance Direct

Dear Meg
Thank you for the wonderful review. We are so pleased that you are happy with the quality of your goods. We’re passionate about our products which have been specifically designed for dance and movement and we always try to give the best value for money.

Beoordeeld met 5 van de 5 sterren

Good quality

Arrived in time. True to size and good quality.

16 maart 2026
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Antwoord van Dance Direct

Dear Christina
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the fit.

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish, products always deliver exactly as described on the website. Thank you

20 maart 2026
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Antwoord van Dance Direct

Dear Helen
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Beoordeeld met 5 van de 5 sterren

Great service

Great service , easy ordering , good delivery time and dance shoes great fit as always recommend ordering a size up. Would order from company again :)

12 maart 2026
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Antwoord van Dance Direct

Dear Carolyn
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Beoordeeld met 5 van de 5 sterren

Great process and product

Great process and product

10 maart 2026
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Antwoord van Dance Direct

Dear Louise
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and service.

Beoordeeld met 5 van de 5 sterren

Easy use of ordering

Easy use of ordering; fast delivery; very pleasing ballet shoes!

18 maart 2026
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Antwoord van Dance Direct

Dear Nicola
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and it is also good to hear the delivery was quick.

Beoordeeld met 5 van de 5 sterren

Daughter very happy

Daughter very happy

18 maart 2026
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Antwoord van Dance Direct

Dear Simon
Thank you for the 5 stars it makes our day when we see these. It is great to hear we have made your daughter very happy!

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery, dance shoes fit perfectly

10 maart 2026
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Antwoord van Dance Direct

Dear Lorraine
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Beoordeeld met 5 van de 5 sterren

speedy delivery

My order arrived in perfect condition and within 24 hours of placing it! Amazing as I needed it for audition!

17 maart 2026
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Antwoord van Dance Direct

Thank you for the review. We love to hear that we have exceeded expectations and that you are happy with your purchase. Good luck for the audition.

Beoordeeld met 5 van de 5 sterren

Easy website to navigate

Easy website to order. Product came in a few days exactly as I ordered

12 maart 2026
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Antwoord van Dance Direct

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Product as described and easy to order in UK sizes even though they're usually in American sizes. I asked for it to be shipped asap as I had a proper Mum failure and forgot to order new shoes for the show! They shipped them straight away and as id paid for next day and it took two days to get to me they refused the postage without even being asked. Will definitely order from them again.

9 maart 2026
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Antwoord van Dance Direct

Thank you for the review. We love to hear that we have exceeded expectations. I hope the show went well and your daughter enjoyed it.

Beoordeeld met 5 van de 5 sterren

First class service

Very quick service. Good communication. My Granddaughter very happy with her shoes.

10 maart 2026
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Antwoord van Dance Direct

Hi John
Thank you for the great review about our service. I am so pleased your granddaughter is happy with her shoes and hope she keeps on loving her dancing.

Beoordeeld met 1 van de 5 sterren

Ordered the rad ballet outfit and as I…

Ordered the rad ballet outfit and as I pulled the label off the stitching of the skirt had already come away for the ballet dress. Really disappointed in the quality. This also happened to 4 of my daughters friends ballet outfit who all bought through this company

4 maart 2026
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Antwoord van Dance Direct

Dear Camilla I am really sorry you received a garment which is below standard. We pride ourselves on being dependable and delivering quality products designed specifically for dance. The buying team have been made aware of this issue and are doing their best to rectify it. Please contact hello@dancedirect.com to get a refund or replacement.

Beoordeeld met 5 van de 5 sterren

Great experience overall

Great experience overall. Return processed in timely manner. Overall easy and safe experience.

18 januari 2026
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Antwoord van Dance Direct

Thank you for your review. It is good to hear that you are happy with our returns service and I will pass your comments on to the team.

Beoordeeld met 1 van de 5 sterren

Garment too small

Garment too small. Returned... had to chase up refund. Ordered a larger size.... was not informed that it was out of stock & discontinued until I phoned them for an update. I was told that they were busy & behind schedule.

5 februari 2026
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Antwoord van Dance Direct

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. At IDS, we pride ourselves on being dependable. When goods are returned they are processed within 14 days of receipt and we were unable to notify you that the replacement you required was out of stock until this had been done. Once it was noted a refund was issued. We want to reassure you that your next experience with us will be better.

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