Daves Doors UK Reviews 

202
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

speedy service, kept informed. However... I only had a few hours notice of delivery. The e-mail came through on a tuesday afternoon, about a 7.30 - 10.30 am delivery slot the next day and I didn't hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant quality doors, so good we ordered another one. So we’ve had 2 altogether on separate occasions. Very professional and communicative throughout the whole process - great value for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Customer after sales is none existent, not happy with The goods received. The frame is not correct, Mis-sold by the company and NO WILLINGNESS to resolve My issues.

Beoordeeld met 5 van de 5 sterren

Finally a door company that feels human. I have bought a number of doors over the years and generally always feel like another sales target. Daves Doors full service is clearly laid out on the website... Toon meer

Bedrijfsgegevens

  1. Kringloopwinkel
  2. Psychoneurologisch gespecialiseerde kliniek

Geschreven door het bedrijf

I do not pay trustpilot the £7K p.a. fee to edit the reviews on this profile. We are a very small independent with over 36'000 previous customers over 18 years of trading. If you have an issue with an order please contact us directly. We have no affiliation with trustpilot and therefore may not see your details or requests posted to this page. All the Best!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

202 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 47% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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3,4

Alle reviews

(202)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Easy to use website, good customer service and lovely quality doors. Looking forward to picking our next door from these guys.

8 mei 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The website is clear and well laid out

The website is clear and well laid out. It will be good when the Designer section is available again after maintenance. The Designer page is a really good idea to try out different styles and options.

29 april 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rip-off and condescending customer service

Order Number 3228/190220/10

I ordered an exterior door from Dave's Doors which - on delivery - turned out to be from Howdens and even came in the Howdens packaging and was delivered from the local Howdens depot. On making some enquiries, it turned out that the door would have cost 40% less had I ordered it from Howdens directly - provided I had wanted a Howdens door in the first place. I emailed Dave's Doors about this and consequently received a phone call from an employee (with 'no caller id'). I explained that including the delivery fee I had paid £180 more than the door actually cost and that I felt this was way over any "normal" profit margin. Moreover, nowhere on the website is it mentioned that the door would be supplied by Howdens. I was then told that I was a 'special case' since I knew the Howdens prices, but a 'normal' customer wouldn't and therefore would have no idea (and not care) about how much the door really cost. I told him that this was outrageous and that it should be made clear who the supplier is. At this point he literally laughed at me over the phone. Whilst I will be sending the door back, I am still left out of pocket due to the delivery fee as well as the costs of returning it. Dave's Doors is one of the worst companies I have ever had the displeasure to deal with - rude, condescending, and I feel deceitful.

3 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a new back door fitted-excellent…

I had a new back door fitted-excellent quality!!
After just 1 month I then had a new front door also.....again superb quality door......
Dave was very patient with me over selecting which front door I wanted ..........did'nt even appear to mind when i changed my mind twice over the design - I did alot of shopping around for my doors and had numerous quotes however Daves price was the best

18 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Will buy my back door here too.

Not something i have thought about ordering online before but chose my back door on the website, placed my order during the Christmas holidays and it arrived this week. Great service, easy to use website, 5 stars.

10 januari 2020
Review zonder uitnodiging
Logo Daves Doors UK

Antwoord van Daves Doors UK

Thanks for the review Timmy, we're glad you are pleased with our website and your online experience!

Beoordeeld met 4 van de 5 sterren

I am really happy with the quality of the…

I am really happy with the quality of the door and the door was manufactured and dispatched pretty quickly. The design is perfect and I will definitely be back to Daves Doors as I love their simple, classic designs.

Order No: 3052/081119/80

1 januari 2020
Review zonder uitnodiging
Logo Daves Doors UK

Antwoord van Daves Doors UK

Hi Amber

Sorry to see you have left us a bad review on Trustpilot.

Did you receive my email sent on 18th Dec, as mentioned you should be able to purchase an array of weather seals from the high street 'big sheds' ?

Here are some examples

https://www.screwfix.com/c/security-ironmongery/door-window-seals/cat840242?cm_sp=managedredirect-_-ironmongery-_-sealexcluders

https://www.diy.com/departments/building-supplies/insulation-damp-proofing/draught-excluders-door-seals/DIY754058.cat

https://www.wickes.co.uk/Products/Building-Materials/Insulation/Draught-Excluders/c/1000276

You may also find these products are available online as well. Often called Weather Seals, Door and Window Seal, draft excluders etc...

In light of this information, we apologize if this wasn't made clear previously and would appreciate your revised review.

Thanks

Beoordeeld met 1 van de 5 sterren

Bad services - poor products.

Bad service and poor products. Bought 4 engineered pine doors, one of which delaminated when painted. I requested an exchange, but my emails and phone calls went ignored for 2 weeks, despite several attempts. I finally got an email saying I could ask my builder to reactivate the glue - that was the only response I got. My builder said the door was badly made and improperly glued as it was showing signs of delamination in 4 places. The door was stored in its original plastic in the house, so it was never subjected to any dampness. Dave's Doors only response was to ignore the matter.

26 augustus 2019
Beoordeeld met 5 van de 5 sterren

Thanks for the prompt refund

Thanks for the prompt refund. I had to cancel my order for a new door, my builder had already bought one but didn’t tell me. Paying for two doors in the same month on my pension was a worry, so you’ve saved me from some embarrassment
Tara. Munday

7 augustus 2019
Review zonder uitnodiging
Logo Daves Doors UK

Antwoord van Daves Doors UK

Not a problem and thanks for your review Ms Munday.
All the best with your renovation project and we hope to be of service to you in the future!

Beoordeeld met 5 van de 5 sterren

Beautiful solidly built oak front door

Beautiful solidly built oak front door, I was expecting lower quality as this was the lowest price I found for this door anywhere online.
Answered my email request quickly on sizing and a second email on delivery options, my neighbour took receipt of my door and there were no issues. I’ll happily buy my next front door in 50 years from Dave when this one wears out ;-)

21 maart 2019
Review zonder uitnodiging
Logo Daves Doors UK

Antwoord van Daves Doors UK

Thanks for your kind words Mr Davies, we hope you enjoy your new front door!

Beoordeeld met 5 van de 5 sterren

Extremely satisfied

THEY DELIVERED AND INSTALLED A GOOD QUALITY ROBUST NEW FRONT DOOR ON TIME AND VERY COMPETITIVELY. WE WERE VERY HAPPY WITH THE SERVICE RECEIVED.

23 februari 2019
Review zonder uitnodiging
Logo Daves Doors UK

Antwoord van Daves Doors UK

Thanks for the review Philip, we are glad you are happy with our service!

Beoordeeld met 5 van de 5 sterren

Great professional service with…

Great professional service with friendly helpful man, doors were just what we were looking for and the work was completed to a high standard at a very reasonable price, would definitely recommend and use again, thank you.

12 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Is it possible to fall in love with a…

Is it possible to fall in love with a front door? Well, I have. The most beautiful door was delivered, undamaged, from a long distance to my house. It has been painted and fitted and it is fantastic quality and value for money. Moreover, Dave's Doors accommodated my inability to take delivery of my door for almost six months! I had delays on the refurbishments but Dave's Doors did not put me under any pressure at all. A really amazing company.

12 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good for unusual Doors.

I spent several hours online trying to source the special moulded doors we required to match up with those already in our new house. Dave's Doors were the only supplier I could find and I ordered three (two solid and one part glazed). The doors were delivered within 10 days. They ayre now in place and look great. Very pleased with my experience with Dave's Doors.

14 september 2017
Review zonder uitnodiging

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