DAVID KIND Reviews 

223
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered glasses on 4/21. It’s now 5/12 and they state they are still in production. Customer Service says a stylist sent an email requesting a picture of me wearing frames. There was no email thoug... Toon meer

Beoordeeld met 5 van de 5 sterren

I've used David Kind for my sunglasses the past 8 years, ordering at least one pair per year. I've yet to be disappointed by their glasses, with amazing lightweight frames and the highest-quality le... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little wor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second pair of glasses from David Kind. I previously purchased optical glasses w/ a sunglasses clip, and recently snagged a pair of optical glasses with transition lenses. After 3 years of wearing, ac... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opticien
  2. Zonnebrillenwinkel

Informatie afkomstig van verschillende externe bronnen

Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(223)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Avoid For Rx

Remarkably responsive service, but suboptimal quality of finished product. I am now skeptical about the quality of the lenses and accuracy by which a prescription can be filled off an online photo. After month of trying the provided Rx frames, Ive gone back to my old frames & lenses as they cause less eye strain despite the same prescription. I would caution anyone buying prescription glasses through this service.

26 maart 2022
Logo DAVID KIND

Antwoord van DAVID KIND

Hi JD, we're sorry to hear this but would love to resolve the issue or troubleshoot with you. We have a 3% remake/return rate which is below the national average of 7-11% (this includes in person optometry offices). We really pride ourselves on accuracy of measurements and prescription. Please send us an email to optician@davidkind.com and we'd love to help.

Beoordeeld met 5 van de 5 sterren

Perfect!

The service was excellent, the process was easy, and the glasses were just what I ordered - great experience!

18 maart 2022
Logo DAVID KIND

Antwoord van DAVID KIND

Wonderful, thank you :)

Beoordeeld met 5 van de 5 sterren

Working with Michelle at David Kind was…

Working with Michelle at David Kind was such a breeze. Ordered the trial glasses and found the one I liked. Put in my order and got them in exactly 10 days. Love my new shades and the prescription is perfect. Thank you very much.

3 februari 2022
Logo DAVID KIND

Antwoord van DAVID KIND

So wonderful to hear and glad that you are happy :)

Beoordeeld met 5 van de 5 sterren

High Quality Glasses With Amazing Customer Service

Very high quality frames and lenses. I've bought 3 pair of glasses and 1 pair of sunglasses over the past years. Customer service is superb and went out of their way to make sure we well taken care of. I'll continue to shop my glasses exclusively through David Kind.

31 januari 2022
Logo DAVID KIND

Antwoord van DAVID KIND

Good to hear, thank you!

Beoordeeld met 1 van de 5 sterren

For cost it’s disappointing overall

For cost, disappointing.

27 januari 2022
Logo DAVID KIND

Antwoord van DAVID KIND

Hi There! Bummed that you feel this way, but we'd love to look into this further for you. Any additional info on your dissatisfaction so we can potentially resolve it is appreciated. You can send that info to optician@davidkind.com

Beoordeeld met 5 van de 5 sterren

I am buying all my glasses from David Kind

Great service and knowledgeable employees. They were prompt to ship out try-on kit and helped me pick a pair of eyeglasses that fit my person the best. I would highly recommend them for your next eyeglasses purchase.

Eyeglasses were of high quality material (Titanium/Acetate) and felt solid in hand. Lenses are very clear and have a good anti-reflective coating. Plus, they gave me a discount for turning in my old pair of glasses to donate to someone in need, so its a win-win.

In addition, they offer a 10-year limited warranty for any manufacturing defects, so I can rest assured that David Kind stands behind their quality craftmanship.

22 januari 2022
Logo DAVID KIND

Antwoord van DAVID KIND

Wonderful, thank you :)

Beoordeeld met 5 van de 5 sterren

Repeat customer over several years

Repeat customer over several years. The design and quality on their frames and lenses are outstanding. Service is superior.

28 december 2021
Logo DAVID KIND

Antwoord van DAVID KIND

Thank you so much!

Beoordeeld met 5 van de 5 sterren

David Kind glasses have very high…

David Kind glasses have very high quality frames and lenses. In addition, they include wonderful glass cases and cleaner with the purchase. Frame designs are classic and attractive. Do your research to find the proper size. The trial is very helpful for this purpose. Great company!

24 december 2021
Logo DAVID KIND

Antwoord van DAVID KIND

Thank you so much!

Beoordeeld met 5 van de 5 sterren

Will be a return customer.

I got everything I wanted in a pair of glasses. From the direct to consumer model, try on box, customer service, quality of the product, and specific offerings within the designs. I cannot be happier with my purchase.

22 december 2021
Logo DAVID KIND

Antwoord van DAVID KIND

Thank you Bill! So glad that you enjoyed your experience :)

Beoordeeld met 4 van de 5 sterren

The product is good quality though…

The product is good quality though maybe a bit small for my face. I think the couple of areas for potential improvement:
1. At the time of placing an order on line, it should be clearly indicated how long delivery would take. The item took about 3 weeks to arrive; knowledge of that timeframe at the time of making the decision may have impacted the decision.
2. For an expensive product, I would suggest additional facial measurements since it is not possible to try the product ahead. I like the quality of the item I ordered but it is a bit snug on my face.

22 december 2021
Logo DAVID KIND

Antwoord van DAVID KIND

Thank you for the feedback - we will definitely be more transparent on the timing on our website. With regards to the measuring, we do have a home try on where you can try them on physically before buying the final product to make sure the fit is good for yourself. Thank you for your patience and we hope you give us a try again in the future :)

Beoordeeld met 5 van de 5 sterren

Great eyewear and great service

Great eyewear and great service! I really enjoy their recommendations for what looks good on me. Saves me a ton of time. I’ve been using them since 2014!

24 oktober 2021
Logo DAVID KIND

Antwoord van DAVID KIND

We love to hear this! Thanks for your support and so happy you love our glasses :)

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