DCB Legal Ltd Reviews 

Massive thank you to Aaron and the team!
They made what has been a difficult, long process a lot easier. Even better with a successful outcome. Thank you again!

They are bullies - they make up costs and fees to add to parking charge notices. This does NOT stand up in court. "Under POFA
Schedule 4, Paragraph 4(5), the maximum sum that can be recovered from a registered keeper is capped strictly at the amount specified on the original Parking Charge Notice (typically £100)"
They sent letters to intimidate people and prey on the vulnerable. Always challenge and research - ask AI.

I cannot believe this was allowed to go on for three years.
My mother is a pensioner and a Foot Health Practitioner who has been visiting the same care home for over ten years to provide treatment to residents. She had permission to park while carrying out her work and had never experienced any parking problems previously.
Despite this, two parking charges were pursued against her.
We appealed the charges and repeatedly tried to get the matter resolved. We asked for evidence showing where her vehicle was actually parked. The evidence we were shown consisted of ANPR photographs showing the vehicle entering and leaving the site — not where it was parked.
Instead of resolving the dispute, the matter dragged on for around three years. My mother received numerous debt collection letters and legal correspondence. The stress this caused a pensioner was completely unacceptable, and I had to become heavily involved to help her deal with it.
We contacted Smart Parking, Debt Recovery Plus, DCBL and DCB Legal. We repeatedly tried to provide information and obtain evidence, but we encountered unanswered correspondence and contradictory information.
The matter eventually ended up in the County Court. We had to spend a huge amount of time preparing a defence, witness statement and evidence bundle and getting ready to attend court.
We even went through mediation, but no settlement was reached.
Then, on 11 August 2026 — just 15 days before the scheduled hearing — DCB Legal served a Notice of Discontinuance confirming that Smart Parking was discontinuing the entire claim.
After putting my mother through approximately three years of stress, correspondence and the prospect of going to court, the claim was simply dropped.
This is what makes me so angry.
If the claim was ultimately going to be discontinued, why was a pensioner put through years of this in the first place?
DCB Legal were acting on behalf of Smart Parking, but as the solicitors pursuing the matter, they were the people we had to deal with throughout the legal process. The experience left us feeling that the priority was pursuing payment rather than properly resolving a genuinely disputed claim.
My mother did not need to go through this. She should never have had to spend years worrying about a court case over something she maintained she had not done.
Thankfully, Smart Parking has now discontinued the claim, but that doesn't undo the stress, time and worry that my mother and our family have experienced.
I would strongly advise anyone receiving correspondence about a disputed parking charge to keep every document, challenge anything they believe is wrong and don't simply pay because you feel intimidated by debt collectors or legal letters.
Three years of stress for a pensioner, followed by the claim being abandoned just before trial. Completely unacceptable.

This company is for from Honest. Breaks Data Protection rules. chase up debt which are Statute BARRRED. they never pick up their phone and when they do just say they are collecting debt with no paperwork.
I have contacted them and will be taking them to court myself. for breaching so many laws that I am surprized they are allowed to call themselves Legal/solicitors

iT HAS BEEN OVER 12 MONTHS SINCE THESE THIEVES STOLE MY MONEY AND HAVE MADE ABSOLUTELY NO EFFORT TO RETURN IT.
i paid a fine they sent two months later they sent me another fine for the same parking fine.
they were happy to steal my money on this occassion and since then have made no effort to return it.
100gbp stolen by these thieves .
after i sent countless emails and ignored phone calls , these scammers sent me no more than 3 more fines for the same original ticket. so not only did they thieve 100gbp from me they tried th SCAM another 300gbp from me.
these useless idiots are 100% scam.
27-06-25 the overpayment was made, they have got all the bank details of when it was paid TWICE time it was paid,date it was paid, time and date of when they CLEARED my money.
but no , no refund just a STOLEN 100GBP i really cannot afford to lose.

enjoy DCBL like i told you through several phone calls and emails i will be doing this.
this will now become a monthly event until you give my money back.
financial ombudsman contacted , but like these clowns no response.

They bullied me

Its as simple as that. I parked. The parking metre was not working and so I paid with my numberplate but missed the letter K since it wasnt working. And now ive just paid upwards of £250 in fines since i dont have the time to keep up with the millions of letter they send to me. I work a 9-5. Its absurd that they just abuse the system

Absolute horrendous, horrible company and the staff are awful people. How they go through life I don't know. Accusing my partner of not paying for a fine that wasn't his fault in the first place, saying he never paid for it when he has!!! Accusing him of being a liar!!! The 'staff member' was yawning and stretching on the phone. When my partner was asking questions as he didn't understand what was being said the guy over the phone kept saying "dunno what to tell you", "dunno what to say", "JUST pay it!", having a go at my partner. I think this company and it's people should reevaluate themselves not just professionally but personally.

I cud give - 10 stars to this ones as well , this is the 23 solicitors letters off arrasament i reccuve since 2023,
Claim from the company smart parking limited base in GERMANY , WATT IS TO O GERMAN COMPANYS TAKEN CO TROL NACIONAL TRUST OR ANY OTHERS CAR OARCKS IN UK , ANY WAY 23 DIFERENTS SOLLICETORS , FOR GOIN IN TO ONE NACIONAL TRUST CAR PARCK NOT BAYS USE JUST GO AROUND AND AUT ,THEY CHARGE ME FOR NOT OAY THE FEES THE CAR PARCK AS THEM MACHINE NOT ACEPT COINS , ONLY CARDS ,IS MY CHOISE AU WANT PAY THEY CAN FIRCE ME O NO ONE TO USE CARD , IF THIS ARRIVE IN CORT THEY NOT AVE LETTER STAND , , ONE OTHER LOUSE SOLICETORS COMPANY , THEM CHOICE , MAYBE THIS TIME I GOIN TO CHARGE THEM FOR CAUSE MY DISTRESS AS IM TEMINAL CANCER FOR CAUSE ME MORE PROBLMS ON MY HELFE ,

These jokers issued a CCJ for a £30 parking ticket that on a car that wasnt mine , send them DVLA proof they dont care and still pursue me ....

SCUMBAGS

They always use the tv progeam cant pay we take it away crap to scare people but forhet about the officers who where being chased by collectors ,cant pay we will take it away remember its tv and they are paid for it

If I could give them less I would.
My data was leaked to a scam in Manchester trying to get me to pay over the phone. They had the whole details of a supposed parking charge from back in 2021 (which I have PROOF of payment for) and bombarding me with letters and then a threat of CCJ next. When I called them to let them know of the scam, they said they would look into it but incredibly rude staff and still haven’t wiped me off the database, in fact I received another letter to pay this morning….!
They get pleasure out of causing anxieties for people in a world where there is enough to worry about. Their ethics are disgusting.

Supported us through a process of evicting a tenant who owed 9 months of rent. Very helpful team, supported us every step of the way.

Paula assessment officer was great, she guided me through the whole process and advised accordingly. Great service and easy to use

Signed,
Stressed out landlord!!!

Shocking , placed ccj on me for a parking fine I had no idea I had , private land apparently , which of course it is unless you are at function of the place you attended which I was , I changed address and all correspondence was sent there and now they want £318 of me or will give me ccj , they are dismissive on the calls , not spoke with one person who actually listened to me and just threatened me on the call if payments not made by a certain date I will get a ccj , shocking behaviour so unprofessional ,

Falsely accused me/permitted driver of not paying for parking back in 2022. Sent proof of the parking ticket purchased, got an apology over the phone. They keep sending threatening letters, apologising, and not removing me from the database. It's 2026... incompetent clowns with no morals or ethics, trying to scare people out of money.

The UK equivalent of denying health insurance claims in the US. Instead of helping people, your business model revolves around pursuing parking charges all the way to County Court Judgments. What a life's work.

Absolutely shocking customer service, no regard for people with disabilities they don't help you all they do is pester you demanding payment

The company is very useful for the right situation, everytime we have had a query they have been quick to respond, give great guidance on what we can do better and have helped our debt recovery brilliantly. Thank you

they call every 10 mins on a auto-dial system and with no one on the end when you answer, this is amounting to harassment,