I had an issue with my online account which I couldn't resolve myself.I spoke with a lovely lady called Myfanwy who was most helpful. She was very polite,patient and knowledgable. She took note of my... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... Toon meer
Bedrijf heeft geantwoord
I contacted Radius again as I had forgotten to mention a further issue concerning me. This was promptly followed up by Ciara, and yet again as previously, acted immediately and professionally... Toon meer
Bedrijf heeft geantwoord
niamh was very cheerful and helpful on the phone and efficiently dealt with my issue and helped us to sort it out. she also followed up with an email to confirm which was greatly appreciated.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Radius (Ireland)
Geschreven door het bedrijf
Contactgegevens
4,7
Uitstekend
1K reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best experience ever
I would rate my experience with Michelle 10/10
She was very professional nd very helpful,
And a great spark to my day.
When they made Michelle they broke the mould.
26 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Dean, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Michelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh was excellent to deal with
Niamh was excellent to deal with, she made everything so easy for me to follow.
26 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Good Morning Lee, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Exceptional Customer Service
I had a tech issue with my account and I wished to order an extra card but couldn’t login. Dani was amazing, efficient and friendly and resolved all my issues in seconds
23 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Matt, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a lot to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Service with a difference
The representative (Olly Hipkins) who assisted me was polite, courteous and respectful. I felt valued and my opinions or views were not ignored. Issues are resolved or attended to timeously and follow up calls or contact is spot on
20 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Wasili, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olly on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I called Radius Velocity yesterday…
I called Radius Velocity yesterday regarding a service charge fee after a failed direct debit. Cian was of great help; he pleaded my case with the manager, and the penalty was reversed as a goodwill gesture. Cian also explained the other deductions and mailed the invoices for the same. He also advised me to keep track of my activity through the online account. That said, in most cases, the missed direct debits are not by design. If the client makes an effort to settle the payment through the provided link, adding a penalty is a bit harsh.
20 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Cousemore, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
Cian - professional
Was delighted to get through to Cian who took all my queries on board and replied,, as promised, on each topic.
21 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Jade, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
I needed help linking my company…
I needed help linking my company acounts. Ciara from customer service was very helpful.
19 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Garry, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great service
Great service! Dani was Friendly and very helpful.
19 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Karen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Dani.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great service
I had a slight issue and phoned Radius got talking to Henry HD sorted the issue immediately he is a top man great service highly recommended this company.
19 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Eoin, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Henry on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Henry was professional dealing with the…
Henry was professional dealing with the problem we had encountered, and was able to remedy it promptly
19 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Hannah, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochell
Rochelle couldn’t be any more helpful! Got everything sorted for me ! If I could give her another 5 stars I would!!
15 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Philip, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Rochelle.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a problem with my fuel card and…
I had a problem with my fuel card and needed a replacement card for my wife. Also, I was unable to change my password on the App. This morning, I spoke to Daniel Owen, who, within minutes, sorted out my problems. I found Daniel to be very friendly, polite, and professional. He was very personable and made me feel at ease. I found him to be very knowledgeable and soon had my problems sorted.He is a credit to your company.
15 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Martin, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
DCI…
I dealt with Rochelle and she was top of the range. So helpful- would recommend!
12 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Jim, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Rochelle.
Kind regards,
Radius Business Solutions (Ireland) Limited
Cian was very helpful and sorted out my…
Cian was very helpful and sorted out my problem
14 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Bernie, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
Swift response and a fully accurate…
Swift response and a fully accurate step by step resolution. Ciara Keating was super helpful and very knowledgeable. Great customer service.
14 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Paul, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Missed Payment
Missed one payment (€130), was paid straight away again. €80 FEE !!!!! Make sure read the fine print. Another thing is over you pass over your number you’ll be plagued with phone calls trying to sell you other contracts and items! STAY CLEAR
12 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Dear Ryan, We are sorry to hear about the experience you have received. We would like to thank you for giving us the opportunity to investigate your query further. Should you need further assistance, you can contact us at customerservices.dci@radius.com. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Prompt and friendly
Prompt, friendly, patient and clear direction from Henry while dealing with my questions.
13 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Brian, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
Outstanding service from start to finish
Outstanding service from start to finish. Oliver Hipkins was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no pressure, and the setup process was quick and smooth. Since signing up, managing fuel expenses has been much easier and more cost-effective.
12 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Jaan, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Oliver.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very helpful over the phone
Very helpful on the phone was talking to Henry and very short waiting time.
9 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Keven, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Henry on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
henry was very helpful and efficient to…
henry was very helpful and efficient to deal with
9 januari 2026
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Mark, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
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