I had an issue with my online account which I couldn't resolve myself.I spoke with a lovely lady called Myfanwy who was most helpful. She was very polite,patient and knowledgable. She took note of my... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... Toon meer
Bedrijf heeft geantwoord
I contacted Radius again as I had forgotten to mention a further issue concerning me. This was promptly followed up by Ciara, and yet again as previously, acted immediately and professionally... Toon meer
Bedrijf heeft geantwoord
niamh was very cheerful and helpful on the phone and efficiently dealt with my issue and helped us to sort it out. she also followed up with an email to confirm which was greatly appreciated.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Radius (Ireland)
Geschreven door het bedrijf
Contactgegevens
4,7
Uitstekend
1K reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Customer service
Excellent Customer service , prompt to the point help , friendly and very knowledgeable.
I spoke to Henry , a very nice and professional manner and i wish all customer service agent where like Henry.
12 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Steffen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a fantastic experience thanks to Ciara Keating
I had a fantastic experience thanks to the Ciaran Keating, the outstanding customer service she provided, she was attentive, and genuinely committed to helping me.
I truly appreciate the effort and care she put into making sure I had a positive experience with Radius card.
11 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Edna, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very Quick Response
Ciara was very quick to respond and very professional.
12 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Ger, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Ciara.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thank you Sophie Geoghan
To whom it may concern,
I had an issue I needed to deal with in relation to my account. I found staff must cooperative. I spoke with Sophie Geoghegan as I wished to add my wife to my account. She was efficient and most pleasant to deal with. thank you for the great service.
Regards,
Feargal Hurley
10 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Feargal, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Sophie.
Kind regards,
Radius Business Solutions (Ireland) Limited
billing enquiry
Great service call.dealt with the enquiry quickly and professionally.
11 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Adrian, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Michael
Great support from Cian Flahert today, needing to update some account details and he was very helpful. Got everything sorted on the call. I highly recommend Radius.
8 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Michael, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent customer service.
Excellent customer service.. thank you Daniel.
10 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Niall, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Daniel.
Kind regards,
Radius Business Solutions (Ireland) Limited
Daniel O
Daniel O, so helpful and truly went over and beyond to help me! Thanks so much Daniel!
10 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Katie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Daniel was extremely helpful and…
Daniel was extremely helpful and pleasant. The phone was answered in a timely fashion. I am confident I will receive the info I requested as soon as possible.
10 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Oonagh, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Daniel.
Kind regards,
Radius Business Solutions (Ireland) Limited
Sneaky charges From start to finish the customer…
From start to finish the customer service is appalling. They send you emails everyday looking to spend more. I was overcharged on my last direct debit and sent 3 emails to no response. When I called the number I was told there was a 60€ yes 60€ fee for missing a direct debit. The direct debit was only 52€ and was paid on the very same day. They also have hidden charges for your card of 25€ and monthly charges. I would avoid this company.
10 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Dear Customer, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.dci@radius.com or call our team at 091 482 934. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Great service, excellent customer service support
Good experience from the initial call to setting up the account, and great follow up from CIara is sorting out my card delivery and account setup.
9 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Paul, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Clara.
Kind regards,
Radius Business Solutions (Ireland) Limited
Highly recommend Radius for your fuel…
Highly recommend Radius for your fuel cards. Great customer service, had an issue with one of the company fuel cards and Cian Flaherty sorted everting our and very promptly. Thanks for your help
9 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Dear Customer, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Cian.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had some fuel cards that I wasn't…
I had some fuel cards that I wasn't sure if they were still active or not. Just spoke with Henry who was very helpful and sorted out my issue in no time. Thank you Henry.
8 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Dear Customer, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Henry on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Sophie was more than helpful and…
Sophie was more than helpful and emailed me all the reports that I needed
8 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Gemma, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Sophie.
Kind regards,
Radius Business Solutions (Ireland) Limited
I dealt with Henry
I dealt with Henry. Very friendly and helpful
8 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi William, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Henry.
Kind regards,
Radius Business Solutions (Ireland) Limited
Henry in Customer services
Just had a call with Henry in cusomer srvices.
He dealt with my issues with speed and competence , had delayed calling as didnt want to have to spend ages on phone trying to sort out my issues.All done in minutes wish all customer service agents were as efficent
8 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Noreen, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Jenny.
Kind regards,
Radius Business Solutions (Ireland) Limited
Niamh was very helpful and got my issue…
Niamh was very helpful and got my issue fixed very quickly.
5 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Noel, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent service givenwith courtesy…
Excellent service givenwith courtesy by Ciara whom i dealt with
4 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi William, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Daniel was exceedingly helpful in…
Daniel was exceedingly helpful in assisting me with setting up my fuel card
3 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Matt, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great Service
Great Service - Ciara dealt with the enquiry promptly
4 december 2025
Review zonder uitnodiging
Antwoord van Radius (Ireland)
Hi Michael, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Ciara.
Kind regards,
Radius Business Solutions (Ireland) Limited
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.