DeltaHub Reviews 

Good produkt

Ordered 2 pair of palm rests, right wrist felt comfortable, pain almost gone. Ordered 2 more pair for the whole family. Worth the investment for my wrist health.

A much needed upgrade from a previous, now three year old model.

Great customer support, very fast response time and very helpful

Took my money and my order and after 10 days never provided an update, never shipped the product, what a scam. Website said the item I ordered was in stock. Horrible fulfillment and customer service for a product this expensive.

I love it, absolute game changer

I have to say, I thought the wrist rest was a gimmick. How much difference can a piece of plastic make, right? Well, it's not. It works. And that makes me very, very happy.

I'm a web developer and I spend a lot of time using my mouse. This led to issues with my index finger - it kept getting fatigued and it hurt. Sometimes, it hurt a lot. When I finally got fed up with that, I decided to give Carpio a shot.

That was in the summer of 2023 and over 6 months later, I can confidently say I've not had any pain in my index finger ever since I began using it. Even when I do a lot of clicking, which used to hurt a lot, there's no pain or discomfort present anymore.

And it's very easy to get used to. I really don't even notice it anymore, as cliché as that might sound.

5/5. Really helpful product.

I would like to thank you DeltaHub for their compation and great help during delivery issue of my order. The company displayed fantastic support and assistance and helped me to finaly receive my order which was lost in the transfer! Highly recommended!

Sizing guidelines are incorrect. I bought a small according to their guidelines, the wrist rest keeps slipping off.

Return process is at your own cost (but not indicated anywhere that it would be), which is about a third of the total price.

I made a mistake and accidentally ordered the wrong product, and they were tireless in solving my problem and fixing my order even after it had left the warehouse. Very thoughtful and attentive, plus the product (Carpio G2.0) exceeded expectations. I highly recommend them!

A game changer !

Looking for something useful for my wrist and that i can take away easily, this one is the best. I own 2 : at home and at work.

Solid quality. Nice packaging. Fast delivery.

Updated Thoughts:

After posting the review below, the DeltaHub support team reached out to see how they could make it right. They ended up refunding in full (including shipping). I also ended up deciding to try out an alternative product of theirs, the Carpio G2.0 (mouse hand only).

I do like this product much better, but would stick with many of my original thoughts. I think some small changes could improve the product quite a bit.

In terms of the company and the support, I appreciate that DeltaHub support reached out and resolved the situation. That said, it took a lot from my end. I'd advise that DeltaHub revise their documentation/advertisements to set clearer expectations about the return policy.

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Original Review:

First, the product. They market their wrist rest mostly for the mouse, but also make it clear they intend for use with the keyboard as well. However, the rest is far too short for any normal keyboard. The position your wrist ends up in is far from ergonomic. The sizing is also awkward. There are only two sizes. If you hand doesn't fit in one of them perfectly, it can actually be a bit uncomfortable. They could easily solve both of these issues by adding a bit of adjustability to the width and height of the rest.

Second, the company. They make a big deal of their money back guarantee. They also have a readily available FAQ on returns and exchanges, where they say "you can complete your return without any label printing or return shipping". This is all lies. I tried several options through their return portal. In every case I had to both (a) pay for shipping, and (b) print a label, box the item, and drop it off. (To be clear: requiring that I label the item and drop it off for shipping, is perfectly reasonable. But why advertise that I somehow wouldn't need to? I am upset that I have to pay for shipping. It's a Money Back Guarantee, but you don't get all your money back?) In the same article they also say you can work with their support agents via email for more flexible return and exchange options. This was something I was interested in, as I was originally hopeful about trying another product from them. The agent just gave me the run-around and kept directing me back to the automated portal.

I wouldn't recommend the products nor the company to anyone.

Received my order surprisingly fast! Nice packaging. Took me a bit to figure out how to get the box open.

Customer service and keeping me in the loop was definitely 5 stars. The product is comfortable, well-built and constructed, glides very well and is supportive. I would have given a 5 star rating, however even the largest size wrist rest is not quite large enough for my husband, even though he has average-sized hands. He can use it but would do better with a slightly larger size product.

That being said, we are definitely going to be return customers as I am planning on purchasing a set for myself sometime in the near future. :-)

Delta hub products and support are absolutely the BOMB! I have wristrests, charger, mat, ... and the craftmanship is undestructable :) My 1 year daughter is playing many times with the products as she "helps" me with my work, and it fell down many times and still is in 100% shape. I had to return and exchange one wristrest for another and the support is real fast and they genuinely care. And that is why i care and give them 5/5. GREAT JOB DELTAHUB!

I placed my order on 18th November 2023 and it was sent by Amazon shipping. 3 weeks later I got a message from Amazon shipping to say the package had been lost in Preston. I contacted Delta Hub customer services and after a couple of emails they arranged a replacement order straightaway and sent it using next business day DHL . It arrived as promised by customer services which was a great relief as it arrived before Christmas for my son. No doubt he will do a review of the product ( hardrive magnets) after Christmas. Thank you Delta Hub (Simeon) for sorting out.

Very satisfied of my purchase, it was a very good quality material and the customer support was very responsive and helpful

Bought a felt deskpad and a gaming carpio 2, both arrived quickly (UK) and after 3-4 months still in great condition. The email marketing is little annoying sometimes but do have a personal feel to them

I was a bit sceptic about Carpio. So I hesitated like 6 months before I ordered a pair for me. I am using a mechanical keyboard and a touchpad (not a mouse).
In my opinion this is not the perfect setup for this product, but after one or two days, I think it has a positive impact on a daily basis. I would add extra pads with different height to make it more customisable.