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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I order one sunscreen n made payment but atfer one month passed I didn't receive my products l called many times but they don't received my call . Till now I don't get my sunscreen , people don't tr... Toon meer

Beoordeeld met 4 van de 5 sterren

I was unsure to order due to ratings but then ordered via COD, They delivered the product thru delhivery on the day as per my convenience. It cost 40rs extra on delivery but the products cost was way... Toon meer

Beoordeeld met 4 van de 5 sterren

My experience is good....I tried dermatics.in for the first time with hesitation....but I recieved the product within the given time period and also I recieved the original...also my order was prepaid... Toon meer

Beoordeeld met 1 van de 5 sterren

I placed my order and made the payment, but I still haven’t received my order. I’ve tried calling all the contact numbers multiple times, but every number is switched off. This is very disappointing a... Toon meer

2,5

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2,5

Alle reviews

(87)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

They are fraud don't trust them

I order one sunscreen n made payment but atfer one month passed I didn't receive my products l called many times but they don't received my call . Till now I don't get my sunscreen , people don't trust them they are fraud. Don't buy products from this website. I m very disappointed , l lost my money

21 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware - Seller of FAKE and EXPIRED products!

I ordered a Mintop 10% Forte Solution 120 ml pack. I have been a Mintop user for 12 years and I know that it is a clear and colorless solution. However the product delivered to me was bright yellow - the color of urine. Hence it is clear to me that they delivered me a FAKE or EXPIRED product. Further, I wrote them a one-star review on their website and they did not even publish it! They screen the reviews and publish only the 5-star reviews!!

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I placed my order and made the payment

I placed my order and made the payment, but I still haven’t received my order. I’ve tried calling all the contact numbers multiple times, but every number is switched off. This is very disappointing and unprofessional. There has been no response or update regarding my order. I would not recommend buying from this seller unless they resolve this issue promptly.

18 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It was a very bad experience

It was a very bad experience. I placed my order on 9th July and made the payment also but neither my order arrived nor am I receiving any calls on the consumer number 😡😡😡😡

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Plz do not order … they do not have any…

Plz do not order … they do not have any customer service… they said will arrive in 3 days and suddenly it is moved by another 4 days. Also it says 1 pack has been shipped when order was 3 packs
Very unsatisfactory
Due to delays have to order again at local pharmacy - a sheer waste - avoid - avoid - avoid

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered kojivit combo pack butt…

Ordered kojivit combo pack butt received only a single item. Very disappointing service. Tried contacting support but no proper response. Customers are paying full money and not getting complete products. Please check your packaging and delivery process properly before sending orders.

23 mei 2026
Review zonder uitnodiging
Logo dermatics.in

Antwoord van dermatics.in

Dear Customer,

We are truly sorry to hear about your experience. Receiving an incomplete order is not the experience we want any Dermatics India customer to have, especially when you have paid for a combo pack.

Please accept our sincere apologies for the inconvenience caused. We take packaging and dispatch accuracy very seriously, and your feedback has been shared with our operations team to recheck the order packing and delivery process.

Kindly share your order ID or registered contact number with us through our support channel so we can verify the issue and arrange the missing item or suitable resolution at the earliest.

At Dermatics India, we always aim to provide authentic products, reliable service, and proper customer support. Your concern is important to us, and we will make sure it is addressed properly.

Regards,
Team Dermatics India

Beoordeeld met 5 van de 5 sterren

Recieved delivery

I have received my dilevery from dermatics India, by reading this reviews I was little nervous to order, but ordered cod and successfully received, the product is original I have verified by offline store, and recieved at good price point

18 mei 2026
Beoordeeld met 1 van de 5 sterren

Very poor customer service and expired product delivered

I bought a Faher TX cream from Dermatics and it was delievered on 16th. As I was out of town and returned on the 18th , I found the product was expired grainy textured and was smelling bad. I immediately wrote to them for it to be replaced and they replied stating that we wont entertain , as you have to report within 2 days 16th and 17th. Knowing that the product which is an expensive cream, is expired, they should have immediately taken accountability and got it replaced. Very poor customer service and very bad experience for the first time getting an expired product online.

18 mei 2026
Review zonder uitnodiging
Logo dermatics.in

Antwoord van dermatics.in

Dear Customer,
We’re sorry to hear about your experience and understand your concern regarding the product condition. At Dermatics India, product authenticity, storage, and quality checks are taken very seriously, especially for dermatologist-recommended skincare products.

As per our standard process, product-related concerns are reviewed based on the order details, delivery date, product images, batch number, expiry details, and the timeline of reporting. We request you to kindly share your order ID, clear images of the product, batch/expiry details, and packaging with our support team so we can re-check this case internally with priority.

Please be assured that we do not intend for any customer to feel unheard. Your feedback has been noted, and our team will review the matter again as per our quality and support policy.

Regards,
Team Dermatics India

Beoordeeld met 1 van de 5 sterren

I ordered a Cafune shampoo from…

I ordered a Cafune shampoo from Dermatics, but due to delayed delivery I purchased another bottle from Amazon and started using that first. Once it got over, I started using the Dermatics bottle and immediately noticed the consistency was extremely watery and completely different from the Amazon one. I am sure they sent me a diluted/ fake product, and the difference was visibly noticeable.

20 april 2026
Review zonder uitnodiging
Logo dermatics.in

Antwoord van dermatics.in

Dear Customer,
We’re sorry to hear about your concern regarding the Cafune Shampoo received from Dermatics India. We understand that noticing a difference in texture or consistency can create doubt, and we take such feedback seriously.

Dermatics India sources products through verified and authorized supply channels, and we follow checks for packaging, batch details, and product condition before dispatch. However, product consistency can sometimes vary slightly due to batch differences, storage conditions, or formulation-related factors. That said, we would still like to review your concern properly.

Kindly share your order ID, product images, batch number, expiry details, and a short video showing the consistency with our support team. Once received, we can verify the batch and investigate the issue with the concerned supplier/brand team.

Regards,
Team Dermatics India

Beoordeeld met 1 van de 5 sterren

Seal broken products received . Not trustworthy

I ordered tugain minoxidil from this site but seal was broken and one more new was pasted top of that for all 4 bottles. This website is not legit
Order #366063

4 mei 2026
Review zonder uitnodiging
Logo dermatics.in

Antwoord van dermatics.in

Hello Sachin,

We take product authenticity and customer concerns very seriously at Dermatics India. However, after carefully checking our records, we were unable to find any matching order associated with Order #366063 or the details mentioned in this review.

We would genuinely request you to please verify whether the order was placed through our official website/app or another seller/platform, as we only dispatch sealed and authentic products sourced from authorized channels.

If this review is related to an order from Dermatics India, we would truly appreciate it if you could contact our support team with your registered mobile number/email and product images so we can investigate the matter properly and assist you immediately.

Customer trust is extremely important to us, and we are always here to help resolve genuine concerns.

– Team Dermatics India

Beoordeeld met 1 van de 5 sterren

Received fake shampoo

Received fake shampoo. I ordered 2 qty of Cafune Conditioning Shampoo, 150ml and received a fake one. Shampoo is watery and smelling veery bad. No order history is showing up. unable to return.

8 april 2026
Review zonder uitnodiging
Logo dermatics.in

Antwoord van dermatics.in

Hello Gautham,

We’re sorry to hear about your experience. At Dermatics India, we only deal in products sourced through authorized channels, and customer trust is extremely important to us.

After checking our records, we were unable to identify the order details based on the information shared in this review. We would kindly request you to verify whether the purchase was made through our official website/app or via another seller or marketplace.

Please note that factors like texture, fragrance, or consistency can sometimes vary slightly between batches due to manufacturer-side formulation updates, but we completely understand your concern and would like to investigate it properly.

If the order was placed with Dermatics India, please contact our support team with your registered mobile number/email along with product images, batch details, and invoice screenshots so we can review the issue and assist you with the best possible resolution.

– Team Dermatics India

Beoordeeld met 1 van de 5 sterren

Very poor service

Very poor service, I have ordered a epilyno lotion 75g even in my order it's showing as 75g. But i receivied a 50g lotion. I have sent an email, and even sent the recording of the unboxing but they are not at all ready to accept their mistake. Instead they are arguing with me saying its not their product. So this website is not reliable and customer friendly like amazon and they always put the blame on customer if something goes wrong.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst platform

Worst platform. Bloody thieves trying to fool everyone. I have ordered two cream I paid for two and they delivered only one. When I raised my complaint they never responded. Waste of money. If anyone thought of buying from this company please don't order. Worst service

19 december 2025
Review zonder uitnodiging

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