Worse customer service ever. Spent £50+ but x2 items arrived damaged and unusable. Desicart refused refund. Do not use - there are better online sellers
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Lees wat reviewers zeggen
Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... Toon meer
Bedrijf heeft geantwoord
Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... Toon meer
Bedrijf heeft geantwoord
Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.
Contactgegevens
Verenigd Koninkrijk
- desicart.co.uk
3,5
Gemiddeld
2K reviews
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I used to order groceries from…
I used to order groceries from Desicart, and the quality was consistently excellent, always delivered on time.
19 november 2023
Review zonder uitnodiging
Antwoord van Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
No refund for items not delivered
Purchased items that were delivered on the 24th of Oct. One item was not available and i was told that it takes 3-5 business days for a refund. After repeated emails I am yet to get a refund. Absolutely disgusted with the service - fraudulent company. Don't buy from them unless absolutely necessary.
Just received a response to this review from desicart. Even worse, not only is desicart accusing a customer of posting false information but as of 13.47 on the 9th of November, no refund is showing up in my account. Unless I can see proof of repayment from desicart, my review stands. Even if the refund is finally made, it has taken 12 business days to make this refund, which is unacceptable.
24 oktober 2023
Review zonder uitnodiging
Antwoord van Desicart
we did checked from our side we have made the refund for the item which was not available, not sure the purpose of your posting with some false information
Prices are reasonable …
Prices are reasonable and delivered quickly. Best place to buy Indian groceries.
25 oktober 2023
Antwoord van Desicart
Thank you so much for sharing your experience with us. We hope to see you again soon.
On time delivery and best packed items
On time delivery and best packed items. Fresh and value for money.
28 oktober 2023
Antwoord van Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Excellent product
Excellent product, quick delivery would definitely buy again but double the quantity. Great fun making the samosas
27 oktober 2023
Frozen crushed green chillies arrived…
Frozen crushed green chillies arrived thawed out and therefore useless. This despite £15.99 packing and shipping charges. Two subsequent emails unanswered and request for refund ignored.
19 september 2023
Review zonder uitnodiging
Antwoord van Desicart
We would like to apologize for your recent experience. We are unable to catch up your order details, please contact our customer support and we would like the opportunity to resolve this issue.
Will order again!
Great service: courteous call to inform me about one item out of stock and provided an alternative. Dispatched very quickly! Thanks
24 september 2023
Antwoord van Desicart
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
Antwoord van Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Great service
Great communication. Alternative items offered if something is not in stock. Good selection of items. Prompt delivery.
26 september 2023
Antwoord van Desicart
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
Antwoord van Desicart
Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it!
Excellent service and Quick delivery.
25 september 2023
Antwoord van Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Timely delivery
24 september 2023
Antwoord van Desicart
Thank you for the great review! We can’t wait to have you back again
Prompt and quality service
My previous orders were dealt with so swiftly and I am very happy with the quality of the products. Thank you. Look forward to more shopping with desicart
14 september 2023
Review zonder uitnodiging
Antwoord van Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Excellent delivery as all the time.
11 september 2023
Review zonder uitnodiging
Antwoord van Desicart
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
Everything was great
Everything was great, so if you could keep your prices low it would help. Well worthy of 4 stars and maybe even 5!!!
26 augustus 2023
Antwoord van Desicart
Sorry that you felt prize is high. we never compromise in the quality of the product. We are giving high quality products to our customers. Quality is our first priority.
Delivery was delayed by a week and the…
Delivery was delayed by a week and the experience was not very friendly
25 augustus 2023
Antwoord van Desicart
Our records show that your parcel was indeed delayed by one day, not one week as mentioned.
We understand the importance of timely deliveries and strive to meet our commitments. as you know well we depends on third party to delivery consignment so sometime we might not full fill timely delivery
We're sorry for any inconvenience this delay may have caused you. we ensure that this wont happen again.
Very good as expected again
18 augustus 2023
Review zonder uitnodiging
Antwoord van Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
Most South Indian vegetables are…
Most South Indian vegetables are available so we keep coming back to order from Desicart online . Vegetables are also of good quality
8 augustus 2023
Review zonder uitnodiging
Antwoord van Desicart
Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it! We hope to see you again soon.
Good quality fruits and veg
Delivery was prompt and fast and the fruits and vege we received were fresh and high quality !
24 juni 2023
Review zonder uitnodiging
Antwoord van Desicart
Thank you for your review, will retain the same service further, thanks for your time. We look forward to seeing you again soon.
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