I chose Designer Carpets because of the excellent reviews and I wasn’t disappointed! I ordered a runner for the hallway and prior to delivery I had a courtesy call to explain a little design flaw in t... Toon meer
Bedrijf heeft geantwoord
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The team were fantastic — so helpful and genuinely friendly. I ordered a made‑to‑measure rug for my home office and it’s perfect. I later needed a smaller rug in the same material, which was no longer... Toon meer
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Ordered samples first before making an order for my carpet. Got a choice of delivery dates and was emailed the previous day with a time slot. Delivery chap took the carpet through to my back garden at... Toon meer
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Designer Carpet delivered exactly what we needed, on time. The delivery guy was pleasant and knew exactly what he was talking about. The carpet was excellent, good quality and we are enjoying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Contactgegevens
Ripley , Verenigd Koninkrijk
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service!
The carpet is absolutely beautiful and I am so grateful to Dominique and Steve in customer service for guiding me through what was for me a very fractious time occasioned by my needing the carpet in a hurry.
They kept me informed all the way through and everything came together perfectly in the end.
10 augustus 2026
Antwoord van Designer Carpet
Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that you’re delighted with your new carpet and that Dominique and Steve were able to make the process as smooth as possible during such a time-sensitive situation.
We’re so pleased everything came together perfectly in the end, and we’ll be sure to share your kind words with the team. Thank you again for choosing us!
Great company to deal with.
10 augustus 2026
Antwoord van Designer Carpet
Thank you so much for your lovely review! We’re delighted to hear that you found us a great company to deal with. We really appreciate your kind words and your support! 😊
Quality carpet as well as service
Always good service! Easy to deal with and knowledgeable staff.
13 augustus 2026
Antwoord van Designer Carpet
Thank you so much for your lovely review! We’re delighted to hear that you’ve always found our service easy and straightforward, and that our team has been able to provide helpful and knowledgeable advice.
We really appreciate your continued support and are so pleased you’ve been happy with both the quality of our carpets and the service you’ve received. Thank you for choosing us! 😊
These items are nothing g what they…
Great fast service. The rug was a perfect fit and the material was his perfect! Nothing to grumble about here!
Exactly what you see is exactly what you get!!
6 augustus 2026
Antwoord van Designer Carpet
Thank you so much for your fantastic review! We’re delighted to hear that the rug was a perfect fit and that you’re so pleased with the material. It’s wonderful to know you were happy with our service and that everything was just as expected. We really appreciate your kind words and hope you enjoy your rug for many years to come! 😊
Perfect in every way
Quality of carpets was exactly as I expected, if not surpassed. Coms very informative & personal & I knew the schedule of delivery. I highly recommend Designer Carpet.
6 augustus 2026
Antwoord van Designer Carpet
Thanks for the great review, Michael. We try our best to be as informative as possible and provide a lot of personal contact where we can, and not be a typical internet company. We are very pleased you are happy to recommend us to others. Thanks again for shopping with us!
Speedy professional service.
12 augustus 2026
Antwoord van Designer Carpet
Thanks, Marie, we really appreciate you leaving your rating!
First Class Service
We received sisal samples promptly and telephone advice and support was friendly and extremely helpful. We were given a delivery date and thereafter an estimated time of arrival which was spot on! We are delighted with the quality of the finished product.
14 augustus 2026
Antwoord van Designer Carpet
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with the advice and support you received, as well as the delivery service. It’s fantastic to know you’re delighted with the quality of your finished sisal carpet. Thank you for choosing us, and we really appreciate your kind words!
Antwoord van Designer Carpet
Thanks for the 5 Star rating, Richard. We are so pleased you love your new rug!
Fantastic service
Fantastic service. Carpets perfect, priced well and delivered promptly as promised. Five stars all round!
11 augustus 2026
Antwoord van Designer Carpet
Thank you so much for your fantastic five-star review! We’re delighted to hear you’re so pleased with your carpets, the price and our delivery service. We really appreciate your support and kind words!
The speed of the service
The speed of the service, quality of carpet turned into a rug was excellent. Will use again
11 augustus 2026
Antwoord van Designer Carpet
Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the speed of our service and the quality of your carpet conversion into a rug. We really appreciate your support and look forward to working with you again in the future!
Antwoord van Designer Carpet
Thank you so much for your lovely review! We’re delighted you were happy with the quick service and your beautifully bound rug. We really appreciate your kind words and look forward to helping you again in the future!
Westex pure luxury opulence
I ordered 60 m² of Westex pure luxury opulence from designer carpet. The service and delivery was outstanding. I bought remnants, but the carpets were all perfect, delivered promptly and now are an absolute joy to walk on. A great company to deal with. Thank you, designer carpet.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Designer Carpet
Thank you so much for your wonderful review! We’re delighted to hear that you were so pleased with the service and delivery, and that your Westex Pure Luxury Opulence remnants were perfect and have brought you so much joy. It’s fantastic to know you’re enjoying the luxurious feel underfoot!
We really appreciate your kind words and your support. It was a pleasure doing business with you, and we hope you enjoy your beautiful carpets for many years to come.
Thank you again from all the team at Designer Carpet! 🌟
So easy to view and order and pay…
So easy to view and order and pay online. Communication from Designer carpets with information about order and delivery. Delivery on time and message to say when the delivery was to take place from courier
15 juli 2026
Antwoord van Designer Carpet
Thank you so much for your wonderful review! We’re delighted to hear that you found the online ordering and payment process so easy, and that our communication kept you well informed throughout. It’s also great to know your delivery arrived on time and that the courier’s updates made everything run smoothly. We really appreciate you choosing Designer Carpet and taking the time to share your experience! 😊
Great rug
Great rug
I needed a rug to go in my garden room and I just couldn’t find a size that would fit. I eventually found Designer Carpets and I was able to get a bespoke rug, made to order, to my exact measurements. Lovely quality.
6 augustus 2026
Antwoord van Designer Carpet
Thank you so much for your lovely review! We’re delighted that we could create a bespoke rug to your exact measurements and find the perfect fit for your garden room. It’s wonderful to hear that you’re pleased with the quality. We really appreciate you choosing Designer Carpet!
Had problems with carpet
Had problems with carpet. Manufacturing fault. Designer carpets and especially Steve Murden were absolutely wonderful in sorting the problems. Couldn't recommend a better company to do business with.
24 juli 2026
Antwoord van Designer Carpet
Thank you so much for your kind words and recommendation. I’m really pleased I could help resolve the issue with your carpet and get everything sorted for you. It was a pleasure dealing with you, and I really appreciate your patience and understanding throughout.
Thank you again for choosing Designer Carpets — your feedback means a lot to me and the team! 😊
Everything was perfect from start to…
Everything was perfect from start to finish - customer service was excellent, they were able to answer all our questions and the carpet we have is fantastic.
24 juli 2026
Antwoord van Designer Carpet
Thank you so much for your wonderful review! We’re delighted to hear that everything was perfect from start to finish and that our customer service team was able to answer all your questions. It’s fantastic to know you’re so pleased with your new carpet!
We really appreciate you taking the time to share your experience and hope you enjoy your beautiful carpet for many years to come.
Helpful and quick at an excellent price.
17 juli 2026
Antwoord van Designer Carpet
Thanks Alex. We really appreciate your feedback and 5 Star Rating,
Antwoord van Designer Carpet
Great to hear Elisa! Thanks for using Designer Carpet.
The carpet was just as described
The carpet was just as described. It arrived very quickly and the customer service was great.
15 juli 2026
Antwoord van Designer Carpet
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your carpet and that it arrived quickly. It’s also great to know you were pleased with our customer service. We really appreciate your kind words and hope you enjoy your new carpet!
Great Communication
Great Communication. Delivered on time and the carpet I wanted was just quality!! I was very happy with everything. Great Company
22 juli 2026
Antwoord van Designer Carpet
Thank you so much for your fantastic review! We’re delighted to hear you were happy with the communication, delivery and, most importantly, the quality of your carpet. It’s wonderful to know everything went smoothly and that you’re so pleased with your purchase. We really appreciate your kind words and choosing Designer Carpet!
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