Devon HeavenReviews 

1.129
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The speed of delivery and arriving in the promised timeframe was spot on. This was a father's day gift as Devon Heaven is a firm favourite of my parents, and I knew he would love it - as always, it br... Toon meer

Beoordeeld met 5 van de 5 sterren

The hamper was very well packaged and the contents really delicious. My Dad enjoyed the additional pasty - a lovely touch! It was delivered on time and it was really enjoyed as a special Father’s Day... Toon meer

Beoordeeld met 5 van de 5 sterren

So easy to order and select an appropriate delivery day. There is plenty to choose from for a variety of tastes and budgets. I sent this one all the way to Yorkshire for Father's Day and it arrived in... Toon meer

Beoordeeld met 5 van de 5 sterren

If you looking for a gluten free cream tea then you won’t get better quality than a Devon Heaven cream tea. Over the years I’ve tried other suppliers for gluten free cream teas, however none are as g... Toon meer

Bedrijfsgegevens

  1. Eten, drinken en tabak

Informatie afkomstig van verschillende externe bronnen

Taste of the West Gold winning Devon hampers and cream teas by post. 100% local food with free UK delivery. 700+ 5 star review.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(1.129)

341 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I've ordered a few times now

I've ordered a few times now. The afternoon tea is absolutely gorgeous, fresh produce and very tasty. Its a wonderful gift idea too
My mum was over the moon when she received hers in the post.

15 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really great gift

Really great gift. Sent cream tea and biscuits and apparently they were excellent!
Ordering online was easy.
Arrived on the chosen date.
Excellent.

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Not a preservative in Sight.

The cream tea hamper I bought for a friend who was coming the weekend of Mothering Sunday. The scones were delicious and the jam was lovely. You could tell it was homemade and didn't taste at all like a supermarket jam. The friend commented on the ingredients, short and didn't include lots preservatives. The same friend is coming again nearer to her birthday and I'm going to order the same hamper again.

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would prefer to not give any stars.

I would prefer to not give any stars.
On Wednesday 18th March after reading the reviews and feeling confident of the next day delivery statement, I ordered, before the cut off time, (1.00pm)a cream tea as a thank you for my neighbour who I knew would be at home the following day. When the parcel had still not arrived on Thursday evening I checked DHL delivery where it showed at 09.09 on 19th March my parcel was already delayed until the next day. On 20th March I received a DHL notification telling me my parcel would be delivered on Thursday 19th, the day before! I explained to my neighbour what I had tried to do and about the DHL mix up and as a result she refused the parcel when it arrived at just after 10.00 on Friday saying that she did not feel confident of where the fresh cream had been since Wednesday! I contacted Devon Heaven early on Friday 20th sending them copies of DHL communications and heard nothing until Monday when I received a reply from Nash. He basically told me that I should have read the FAQs where it states parcels could delayed. He showed no interest in the mix up from DHL. When I requested a refund all I received was the link to Devon Heaven FAQs.
There has been no refund and in my experience I would not recommend Devon Heaven to anybody.

18 maart 2026
Review zonder uitnodiging
Logo Devon Heaven

Antwoord van Devon Heaven

We’re very sorry to hear about your experience. Your cream tea was dispatched on time, but unfortunately DHL experienced a delay and issued incorrect tracking updates, which understandably caused concern. All items are packed fresh on the day of dispatch packaging, however we respect your neighbour’s decision to refuse delivery. We’re sorry if our previous response came across as unsympathetic and that was not our intention. Your feedback has been noted, and we do take courier issues seriously.

Beoordeeld met 5 van de 5 sterren

Fantastic service

I bought the hamper for my elderly Godmother who was in hospital as a treat as she was over 130 miles away. I contacted Devon Heaven to check that they were happy to deliver to a hospital. A prompt reply and a yes, I went ahead and ordered. It arrived the next day as a surprise and she absolutely loved the hamper. Thank you for your excellent service

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Voucher good idea

I had a problem with my order as I thought I had bought a voucher but realised when order was confirmed that the actual order was being delivered on a certain day . This was soon rectified but there was no easy way to order a voucher so that my friend could have his afternoon tea on a date convenient to him. The voucher was great as he had another 2 afternoon teas on his actual birthday.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect gift

Easy ordering, prompt delivery dates. I ordered two lots in a week to different addresses. Both delivered on time and warmly received. Both said "the perfect gift". Soo tasty and excellent quality. I live in Devon now so it's lovely to send a part of Devon Heaven to family and friends. Thank you

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a cream tea hamper for my 86…

I ordered a cream tea hamper for my 86 old mother who is from Devon and loves cream teas. The hamper arrived but all the scones tasted of as bicarbonate of soda. Clearly to max out shelf life but made them awful to taste. I raised a complaint and they offered me 10% of the next purchase. The same thing they included in the hamper. Avoid if you want something of quality.

14 maart 2026
Review zonder uitnodiging
Logo Devon Heaven

Antwoord van Devon Heaven

Thank you for your feedback, and we’re very sorry to hear that the scones in your hamper did not meet expectations. We’d like to reassure you that all of our scones are baked fresh and contain no preservatives, raising agents, or additives. They are not formulated for extended shelf life; instead, they are made in small batches and dispatched the same day to maintain freshness.

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